Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Dr. Marty

Dr. Marty

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Dr. Marty?
grey stargrey stargrey stargrey stargrey star

Dr. Marty Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the effectiveness of its products in improving their pets' health, energy levels, and overall well-being. Customers appreciate the quality of the ingredients and the noticeable benefits experienced by their dogs. However, concerns arise regarding the high cost of the products, which some find prohibitive, and significant issues with the return policy and customer service responsiveness. Many customers report frustration with the return process and a lack of personalized support, indicating a need for improvement in customer service practices to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
186
value
192
shipping
192
returns
47
quality
188

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow ELAINE B.
Unfollow ELAINE B.
Share Review
Report Review

We have a 12-year-old retired police dog and he was really starting to slow down. After starting on Dr. Marty's food he has perked up so much. His eyes are bright again and he lets us know exactly when feeding time is because he just loves this food. The price of the food is high, but I still gave it five stars because it is worth it. Based on the other reviews that I have read I hope that Customer Service steps up to the same quality as the food.

Date of experience: December 13, 2020
North Carolina
1 review
0 helpful votes
Follow Vicki A.
Unfollow Vicki A.
Share Review
Report Review

I mix it half and half with a good quality grain free dog food, because I can't afford it otherwise. My dog loves it. I have not noticed any of the behavior differences I was hoping for, but that doesn't surprise me. This dog loves raw fruits and vegetables, so the ingredient list is great. I have just started getting automatic shipments. I certainly hope I don't have the same problems these other reviewers have had canceling orders. There needs to be more flexibility in the number and frequency of bags in each order. 3 isn't enough and 6 is too many.

Date of experience: December 13, 2020
California
1 review
0 helpful votes
Follow Laura P.
Unfollow Laura P.
Share Review
Report Review

My dog loves it!
December 12, 2020

My dog is getting older and more finicky about his food. He just devours Dr. Marty's food and has a bunch more pep!

Date of experience: December 11, 2020
Minnesota
1 review
0 helpful votes
Follow Annette H.
Unfollow Annette H.
Share Review
Report Review

Finally, a food he loves!
December 12, 2020

I have a very picky pooch, probably from being re-homed twice within a couple of months. Max is four years old and I had a very difficult time getting him to eat. I feed him a healthy dry food but always had to add some cheese or lunch meat for him to even consider it! I remembered some other dog food, from a few years back in the refrigerator section of the store that my daughter used to get for her dog. I read the ingredients and wasn't satisfied with its quality. Then I found out about Dr. Marty and EUREKA, we have a winner, Max loves his food now! Another great thing about Dr. Marty's is that the pieces are small enough I can use them as a training treat, that's healthy! Thank you Dr. Marty, from Max, the previously picky pooch!

Date of experience: December 11, 2020
Canada
1 review
0 helpful votes
Follow Peter A.
Unfollow Peter A.
Share Review
Report Review

Dr Marty's Natures Blend
December 10, 2020

My dog Cooper is a 9-year-old Bishon/Cocker cross. He's getting older and seemed to be slowing down a little. We introduced the Natures Blend and he immediately took to it. We use it as an additive to his regular food and it's rather funny to watch him eat, as he's typically he's a grazer and prefers to nibble throughout the day, but when we add the Natures Blend, he picks out those chunks first, then polishes off the rest of his bowl. This has never happened in the past and we're pretty excited about that! He's always been a foodie and skulks around the kitchen when we're preparing meals waiting for the droppings, that hasn't changed and we've never served him table food, however, he does seem more satisfied than before. Even his energy level is different, he was getting kinda "old man-ish" and now he wants to play more and can really tare it up. These results were from only the first bag, and it's really pretty small. We've since purchased more and will continue to supplement his meals with the Natures Blend.

Date of experience: December 10, 2020
New York
1 review
0 helpful votes
Follow L G.
Unfollow L G.
Share Review
Report Review

Game changer
December 10, 2020

A friend recommended Dr Marty's for my beagle hound mix who is a picky eater. While it's a bit beyond my budget (he is 65 pounds) to serve as his only food, we add it to kibble and for the first time since puppy chow he cleans his whole bowl! Very satisfied with our purchase.

Date of experience: December 9, 2020
Indiana
1 review
0 helpful votes
Follow Lorna R.
Unfollow Lorna R.
Share Review
Report Review

Wonderful food!
December 10, 2020

Our little Eddie Ray loves this food. We have noticed his "bathroom habits" are so much better! He seems to have plenty of energy and sleeps well.

Date of experience: December 9, 2020
California
1 review
0 helpful votes
Follow Dee H.
Unfollow Dee H.
Share Review
Report Review

I introduced it gradually as you suggested and had no problem. I mix it with his dry food about half and half now because it is expensive. My dog absolutely loves it.

Date of experience: December 9, 2020
Tennessee
1 review
0 helpful votes
Follow david s.
Unfollow david s.
Share Review
Report Review

Great
December 9, 2020

Dogs stopped itching and joint pain much better. Did not take long. Shippinbg was quick and reliable. Instructions are clear. Does not go as far as i would have liked for the money, but my 3 dogs are worth it.

Date of experience: December 9, 2020
Australia
1 review
1 helpful vote
Follow Marian G.
Unfollow Marian G.
Share Review
Report Review

Satisfied Pooch
December 9, 2020

Lady is my dog's name.
She's half Toy Poodle and half Maltese and weighs 4k.
She loves her new food, Nature's Blend. She has it for breakfast and dinner. She's twirling around when I'm preparing her meals.
She is one satisfied Lady.

Date of experience: December 8, 2020
California
1 review
0 helpful votes
Follow Rolando M.
Unfollow Rolando M.
Share Review
Report Review

Expensive
December 8, 2020

Expensive but my mini bull terrier just absolutely loves it. If I feed this to him 3 times a day, I can no longer golf so, I feed this only during his lunch time feeding. I still feed his regular dry food twice a day. I sometimes feed this as his treat while training. Overall, your product is absolutely a hit with my MBT.

Date of experience: December 7, 2020
Minnesota
1 review
0 helpful votes
Follow JUDY G.
Unfollow JUDY G.
Share Review
Report Review

Crazy doggie's
December 8, 2020

I think you have a wonderful product. There is no doubt that my dogs go crazy for it. I'm mixing mine with dry food as I have large dogs. MY one down side is the cost. Even with good dry food and Dr Marty's food it cost me over
$200.00 a month. I'll continue getting it as long as I can. How about having a saving on a monthly subscription?

Judy

Date of experience: December 7, 2020
Michigan
1 review
0 helpful votes
Follow Mary S.
Unfollow Mary S.
Share Review
Report Review

Increased Health
December 8, 2020

My dog Troy is an 8- year old Cockapoo. He has been plagued with different allergies all his life. I began feeding him Dr. Marty's dog food two months ago and his symptoms have decreased significantly. His scratching and coughing are almost nonexistent. He also loves the food!

Date of experience: December 7, 2020
Massachusetts
2 reviews
0 helpful votes
Follow Robin M.
Unfollow Robin M.
Share Review
Report Review

It really is easy way to get your dog raw food. I find using a potato masher all the time now mash up once you've put some hot water on it. But we are very very happy and Max is very happy too

Date of experience: December 7, 2020
North Carolina
1 review
0 helpful votes
Follow Maria G.
Unfollow Maria G.
Share Review
Report Review

He loves it!
December 7, 2020

Our new puppy loves his raw food! I really like that we're feeding our Havanese healthy raw food and I appreciate the convience it's freeze dried.

Date of experience: December 6, 2020
New Mexico
2 reviews
0 helpful votes
Follow K H.
Unfollow K H.
Share Review
Report Review

Dog Thoughts
December 7, 2020

Because I am a senior with a limited income, I use Dr. Marty's as a condiment for my three dogs. (I'm sure they would enjoy a full meal deal, but they're lucky to have the maintenance dose they currently enjoy). They LOVE Dr. Marty's. The fragrance alone is compelling. I give them each several pellets (according to their weight), crush the pellets and mix with their grain-free, organic kibble. They eat everything with gusto. Of course, when I forget to crush their pellets, they pick them out to eat first. Although they were in excellent health before Dr, Marty's and I haven't really noticed a remarkable difference (they are all young dogs), their obvious enjoyment is a great reward. Thank you, Dr. Marty.

Date of experience: December 5, 2020
California
1 review
0 helpful votes
Follow Ferh G.
Unfollow Ferh G.
Share Review
Report Review

HAPPY DOOGIE
December 7, 2020

Thanks again for you product I see my dog whit more energy and I soo happy to see him playing again whit other dogs

Date of experience: December 5, 2020
Canada
1 review
1 helpful vote
Follow Donna W.
Unfollow Donna W.
Share Review
Report Review

Game Changer
December 7, 2020

Our dog's fur was getting really coarse and she was losing it behind her ears prior to getting Dr. Marty. Her fur already is getting fuller and silkier. It is starting to grow back behind her ears. She does a little dance waiting to eat it. And, so far we are only feeding her it at 50%. She is much more calm but has more energy for walks and has started playing again. We are very happy so far!

Date of experience: December 5, 2020
New York
1 review
0 helpful votes
Follow Sarah C.
Unfollow Sarah C.
Share Review
Report Review

Love at First Bite!
December 6, 2020

Your advertising does not lie... our dog went crazy for Dr Marty's! It is gone as soon as it's made! She begs for it every day!

Date of experience: December 4, 2020
Florida
2 reviews
1 helpful vote
Follow Cherie' H.
Unfollow Cherie' H.
Share Review
Report Review

My rescue loves it!
December 6, 2020

I adopted a dog who previously had a pretty bad life. She has been with me for 5 weeks now and is slowly coming out of her shell. She LOVES this food. The only sound she ever makes is when she sees me preparing her food. While it's sitting for those few minutes absorbing the water she is bouncing around and actually barks sometimes! If you knew her history you'd understand how significant this is. I use this as her sole food source. It's rather expensive but I believe she's earned it.

Date of experience: December 4, 2020

From the business

Our pets are our best friends. They are constant companions, great cuddlers, offer endless amusement and entertainment, and never let us down. With all that dogs and cats do for us, it’s only natural that we return the favor and do all that we can to provide them with the best possible care. That’s where Dr. Marty Pets comes in. From top-quality dog food and cat food, to supplements for joint health, to probiotics for digestion, Dr. Marty Pets is here to provide your furry friends with the best pet products available.


drmartypets.com
Woodland Hills, CA, United States
+212
See all photos