DriveTime

Bought car in January 2024 for $10,999. It's now May of 2024 and the car is still not registered in my name. We are being charged 32% interest! Looking to sell and they are offering only $2,800 trade in! This is a scam

Highest interest rates ever should be illegal. Took advantage of my grandson who was a first time buyer. Car is junk. Oil change never done before sale. Bad sensors and car had body damage held together by zip ties. Unfortunately my grandson didn't know to check all these things. Car over priced as well. Now he is upside down in a loan for a POS. Hard lesson learned. Definitely stay away from this company.

I purchased a vehicle in July. It was about 2 weeks and my transmission was slipping. The 2 batteries had to be replaced. Luckly the warranty covered the transmission but not the batteries. The service department gave me a list of other problems that were not covered. The Brakes needed replacing as well as other repairs needed underneath the vehicle. Now a light has come on my dash showing there is some time of voltage problem that could be electrical issues. I told the salesman I could afford a paymenr of $350 a month, but he put the payments at $350 twice a month. I am a senior citizen and a widow. I feel Drivetime was very misleading and sold me a worthless vehicle which I am almost afraid to drive.while being expected to pay $700 a month.It has also been invoved in an accident, which may have cause some of the issues. I realize it will ruin my credit but my only choice is to reurn the car to Drivetime. I would not try to sell it to some other person with the issues I know it has.
They are known to sell junk cars. I wish I had read the review first.

I got so tired of sharing a car with my daughter, she was always so hard on cars. I prayed and told God if I had my own car I would take such good care of it, my best friend from Minnesota advised me to try drive time because I had very little credit, they picked out one of the best cars I could possibly imagine, paid my car notes on time and now I'm ready for another car from drive time. Helped boost my credit up to almost 800, yippee!

Go to the Drive Time lot and purchase a 2015 Volkswagen Jetta which is Kelley Blue book value at $6,900, has a 16,500 sticker on it, after tax, title and GAP coverage and Silver Rock warranty, which doesn't cover a damn thing, staying to the dealership from 11:30 a.m. to 6:40 p.m., 20 minutes before they're closing, dark outside can't really see the car that they're trying to sell you. Telling you they can't sell you the camera that you're really interested in because they can't find the keys so they pull up this Jetta and cram it down your throat. You'll walk out the door sending 22,500 of your life away for a $6,900 car that will break down and cost you thousands of dollars to repair within 2 years. Trust me I know. I really feel like letting them repo this car and taking the hit to my credit. Sue me you can't get blood from a rock. Pennsylvania has a suit against you guys for overcharging interest and other fees. Bring it!

Literally just got a 2020 Chevy Impala from Drive Time & now it's in the shop b/c of the transmission! Got the car 10/14/2023 it's been in the shop since 10/24/2023 NEVER AGAIN & NO I WILL NOT EVER REFER A FRIEND NOR FAMILY MEMBER TO GO HERE! Let's not forget all 4 rotaries has to be replaced as well Drive Time easy to get a vehicle from but, there's more options. Save yourself! DO NOT DO IT! The insurance SUCKS! I'm definitely switching my insurance! This lady I know works f went and got a car from them on 10/23/23 & guess what. Her car need a new ENGINE. Her car literally at the shop sitting, waiting to get fixed. SMH Drive Time should & need to be SHUT COMPLETELY DOWN!

Don't ever purchase from these scam artists, I purchased a truck that come to find out was sold to me for $10,000 OVER the blue book which is partially my fault but I needed a vehicle and they took advantage of the situation, I drove all the from Tulsa to Kansas City because they refused to transport it to their Tulsa location, I get there test drive it and then as I'm looking I open the hook and the insulation is just shredded and hanging down, the oils had not been changed, and now I'm finding out absolutely NONE of the fluids were changed, they said I would have to leave it and come back that would have been another 8hr round trip, now 4 months in, the A\C fan is out and the car is overheating, the blower motor is going out, and I'm stuck changing all the fluids that should have been done BEFORE they brought it up for sale. DO NOT PURCHASE ANYTHING FROM THIS COMPANY UNLESS YOU ENJOY BEING SCREWED OVER ROYALLY!

I had to take my mom to her sister's funeral out of state. So I had to finally buy a new car because mine would never get there. I got approved online with Drivetime, $399 down payment $489 I might be off 10 or 15 bucks. I called them 3 times asking if it really was the down payment and monthly payment, because I didn't have anymore than that to bring in. I told her my husband just passed away, my car had no ac and it was in the 90s then, it's breaks was just about completely gone, I needed to buy the vehicle that day. She reassured me each time it was all true and I also had a promotional credit for 1200 so I wouldn't even have to pay my 1st payment. When I got there I had to ask for help because everyone ignored the fact I was standing there. I give the salesman all my info.It was taking a long time. I asked if everything was OK. He said absolutely he was just putting everything in the computer. After over a hour he said I'm sorry mary,but the down payment is gonna be a little higher. Now it's 699.00. I asked why and he could never explain. He went to ask a woman if there was anyway they could get it lower but came back and said it was 799 now! I wasn't to cry and scream! He said let me get the keys, I said I don't want to drive it if I can't buy it. He said he would work on getting it down while I was test driving it. When I got back as soon as I stepped out of the suv he said I've got bad news. I said how much now and he said $1800! So I said we'll I guess everything yall said was nothing but lies to get me in here? I told him I called 3 times and asked was the down payment really $399 and was told yes. I was furious! He then said we'll all our suvs have a down payment of $1800 or more! That he could put me in a smaller and cheaper vehicle but my down payment would still be around $1000! This should be against the law! If I could sue them for lieing and waiting 4 hrs of my time I would! Just a few days later I bought a beautiful suv, the same year as theirs. I paid 650 down payment and 425 a month! These people lie to get you in the store and then raise the down payment and monthly payment. Then act like what ever, that that's the way it is pay it or go home! THIS SHOULD BE AGAINST THE LAW! They have done this to many many customers and they should be made to stop!

I wouldn't recommend this experience to my worst enemy. The vehicle I purchased from them is horrible. I haven't t even had it 3 months and it's broken down on me 3 times! I paid for the extended warranty and it's a joke. I took the vehicle in when it broke down the second time and the shop found 15 failed inspection items. Silver rock declined covering any of them. Apparently a massive oil leak is cosmetic. Who knew? I did get them to cover SOMETHING by calling their customer relations but of my 5 experiences calling them only one has been nice or helpful. The engine in the vehicle is currently randomly turning off when you stop at stop signs.
Also, I highly recommend going to a manufacturer service center if you have an issue rather than to a silver rock recommended one. The recommended one said the vehicle was fine but the 2 I saw after that said the engine is bad. The most recent service center said the engine had likely never received maintenance so he highly doubted they had done any type of inspection. Save yourself the headache and just go ANYWHERE else.

I bought 2 vehicles that had no issue. Payed high interest at over 60k spent on both. Paid and owned. Bought another and within the first 20k miles the motor crapped out on me. I had silver rock coverage but they wouldn't cover it. The drivetime salesmen said I was the same as someone who just walked in and my loyalty meant nothing to them. Consider that before taking a huge risk with this company

We arrived at our scheduled appointment and no other customers were there. 5 agents working and we waited 15 minutes before anyone greeted us. As we were looking through cars, they told us they are closing up. They had no desire to help and when we asked questions, we were given a run around. I would not recommend DriveTime to anyone, at least the one in Conway SC.

Had very good service. Was very easy to do.
Customer service was great. Talk to Mr. T or Mr Tierre. Thank you Drive time.

They tell you what you need online to purchase a vehicle. Spend $70 on gas to get there. Only to find out what they told you was a lie. They request thousands of dollars as down payment. Nothing like what you were told online. Scam to get there. Flat out lies. Then the cars are 150 miles to 300 miles away. You must go get the car. They are going to get someone killed. If a women has an abuser that is expecting her to bring home a car she could be killed over this.

My buying experience was great and the customer service was extremely helpful and courteous. I had a slight issue with my new car but the employees stepped up and resolved it. The purchasing procedure took a little longer than I had expected, otherwise I would recommend Drive time.

Terrible company! My experience with them is the equivalent of a thief robbing your house then suing because they had to pick the lock. I purchased a car from them in 2009, a used Suzuki Aerio, great car by the way, when our finances were at a low ebb and we needed a second vehicle. It needed brakes almost immediately, but good transport. For four years we paid off our payments faithfully, by then we were in better shape, and purchased another vehicle and let my teenage daughter drive it. We got a big tax refund and paid off four payments at once in 2013, leaving us less than a year left on the car. WE THOUGHT! They listed it all as ONE PAYMENT then notified us that we were late the next payment(we thought it was a computer glitch), then 2 weeks later repo-ed the car. Okay, my daughter had just gotten into some trouble(rare for her, but bad enough that we let the car go as punishment), even though we had less than a year to pay. Cut to 2018, I check my credit score and find an $8000+(at least twice the amount we had left to pay) that Drivetime has sold to a collection agency TWO YEARS AFTER re-poing my car that I had paid TWO PAYMENTS ahead on, after never notifying me that they thought I owed on the car,(and I didn't, they owed me $ 600 for two payments they kept when they stole the car) and it is killing my credit! NEVER will I pay this off or darken their door again.
PS. UNITED STATES OF AMERICA CONSUMER FINANCIAL PROTECTION BUREAU ADMINISTRATIVE PROCEEDING File No. 2014-CFPB-0017 is relevant to this case. In it Drivetime was cited for just this kind of abuse and ripoffs. But that does NOT appear to have stopped them. And they will tell you that you must deal with Bridgecrest which handles their loans if you complain, which is hysterical because if you look up the board and CEO of Bridgecrest and the one of Drivetime, you will find EXACTLY THE SAME NAMES! Bridgecrest is a shell company created by Drivetime to send their complaints about loans to and give you more of a run-around, Walk before you deal with this company.