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Dreamstime

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Dreamstime Reviews Summary

Dreamstime has a rating of 3.7 stars from 1,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dreamstime most frequently mention great selection, high quality and many years. Dreamstime ranks 2nd among Stock Photos sites.

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GB
1 review
0 helpful votes
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Fabulous selection of images, easy to download and manage

Date of experience: March 19, 2024
Nevada
2 reviews
0 helpful votes
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Love dreamstime
March 29, 2024

Love dreamstime. Thank you for helping me share the messages and stories on my heart! So grateful!

Date of experience: March 18, 2024
Texas
1 review
0 helpful votes
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Your credit pack pricing is misleading, I thought I was buying credit packs, but once I clicked purchase it says the plan renews monthly. I would love to see you clarify that wording.

Date of experience: March 18, 2024
New Mexico
3 reviews
0 helpful votes
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Had to fill in Amex card 4 times, and it would not let me back in. Cleared cache and then I could GIVE YOU MONEY!

Date of experience: March 18, 2024
Ohio
1 review
0 helpful votes
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I purchased and had 100 paid images and they are gone.

Date of experience: March 18, 2024
Minnesota
1 review
0 helpful votes
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Very frustrated
March 27, 2024

Very frustrated. I tried to buy the backup plan for.99/month and it didn't work after trying many times. Finally it did work. But I don't understand the plans, or what I have or how to upgrade. The pictures are beautiful, but it is not a user friendly site.

Dreamstime attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 16, 2024
Dreamstime T. Dreamstime Rep
over a year old

I'm sorry to hear about your problem. It seems there was an issue with the subscription process and understanding the plans available. We aim for clarity and ease of use, so your feedback is invaluable for us to improve. For assistance with your current plan, upgrading options, or any other questions, please don't hesitate to reach out to our support team directly: https://www.dreamstime.com/contact. We're here to help make your experience smoother and ensure you can fully enjoy our beautiful pictures. Thank you for bringing this to our attention.

Canada
1 review
0 helpful votes
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I had images left, my understanding what that I could still use those images when I suspended my account. Today was my subscription due date, so I think I just paid $34 for images I can't use. To unlock the images again I took advantage of your offer, so I just paid another $20 for 15 images. I am expecting to get a $54 bill on my credit card, which really upsets me.

Dreamstime attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 16, 2024
Dreamstime T. Dreamstime Rep
over a year old

We sincerely apologize for any confusion regarding your subscription and image access. It's crucial for us to ensure our customers clearly understand our plans and their benefits. Regarding the unused images and charges you mentioned, we'd like to investigate this matter further and find a satisfactory resolution for you, we will contact you by email.
We value your choice in Dreamstime for our variety and want to make sure we address your concerns effectively. Your feedback helps us improve and we're committed to making your experience with us positive.

California
1 review
0 helpful votes
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I like the fact that you keep my downloaded images and licenses even though I'm a random user.

Date of experience: March 15, 2024
Dreamstime T. Dreamstime Rep
over a year old

We're thrilled to hear you appreciate our feature of retaining your downloaded images and licenses! It's important to us that our users, whether frequent or occasional, have a hassle-free experience and can easily access their previous downloads whenever needed. Thank you for your positive feedback, and we hope to continue providing you with valuable services that meet your needs. If there's anything more we can do to enhance your experience, please let us know!

Colorado
1 review
0 helpful votes
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You had the image I needed
March 24, 2024

You had the image I needed. Great. BUT it would be nice to just buy the image I need for my book cover once a year. One pic one time.

Date of experience: March 14, 2024
Wisconsin
1 review
0 helpful votes
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Site is easy to use and I love that when an image sells, you mark it with the uploading data that I included.

Date of experience: March 12, 2024
West Virginia
1 review
0 helpful votes
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I wasn't happy that my free week of 15 images was only more images with more logos all over the images. I must have not read the fine print. I love their images and the vectors just wish there had been a real free image or that it would have told me on the same page images will include logo's in your free week trial. Thanks!

Date of experience: March 11, 2024
France
1 review
0 helpful votes
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Impossible d'avoir une page traduite en français! Une honte!
Certainement un bon moyen de faire de l'argent?

Date of experience: March 11, 2024
Slovenia
1 review
0 helpful votes
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Extremely satisfied!
March 21, 2024

Extremely satisfied! Those who carefully build their portfolio on Dreamstime will also be rewarded. The entire service works perfectly, educates and encourages. A great tool for creatives, graphic designers and of course photographers!

Date of experience: March 11, 2024
Switzerland
1 review
0 helpful votes
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I find sending images cumbersome and slow as I have to do them one at a time.
It would be nice to be able to send in bulk.

Date of experience: March 11, 2024
Minnesota
1 review
0 helpful votes
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I can't get the images off of my boards to download them!

Dreamstime attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 10, 2024
Virginia
1 review
0 helpful votes
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Images Used for Medical Blog
March 11, 2024

I've been an ongoing customer of Dreamstime for seven years now. I started out using it just to find cool pictures to frame and hang on my wall, but when I began writing a blog for my former employer, these tools became invaluable.

Date of experience: March 9, 2024
Dreamstime T. Dreamstime Rep
over a year old

It's wonderful to hear about your journey and how Dreamstime has supported your varied needs over the years, Robert! It's great to know our images have found such valuable and impactful uses. We're proud to have been a part of your creative and professional journey for seven years and look forward to continuing to provide you with high-quality images for whatever your future projects may require. Thank you for choosing Dreamstime and for sharing your experience with us!

GB
1 review
0 helpful votes
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I use these images on my social media. People say my choice of images is excellent.
I can only choose the images that are there!

Date of experience: March 6, 2024
California
1 review
0 helpful votes
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Dreamstime is reasonably priced and has very great content.

Date of experience: March 5, 2024
Wisconsin
1 review
0 helpful votes
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Always a good resource, reliable, timely, well managed.

Date of experience: March 4, 2024
Colorado
1 review
0 helpful votes
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I have found the pictures available on Dreamstime to be very appropriate to what I use on a weekly basis.

Date of experience: March 3, 2024

From the business

Find the perfect stock photos, images and vectors for your project. Quickly search over 260 million images including free and public domain images.


dreamstime.com
Founded in 2000
Miami, FL, United States