On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
All I can say is that I received a D on my essay so I'm not happy of course and I would not suggest this site at all. Thanks
Dear Brianna C.,
Thank you for sharing your feedback with us. I am sorry to hear about your negative experience.
As you know, we do not guarantee grades, but we make sure clients see what they approve and request changes if needed. Have you checked the preview version of your essay? Is it possible to provide me with your order number to investigate further?
Looking forward to your response.
Best regards,
Cody Johnson
Customer Experience Manager