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California
2 reviews
0 helpful votes
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U charged my credit card 3 times and i want to cancel!
June 29, 2023

U charged my credit card 3 times and i want to cancel!

Date of experience: May 30, 2023
Colorado
1 review
0 helpful votes
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I chatted with a rep but need detailed step-by-step...
June 29, 2023

I chatted with a rep but need detailed step-by-step instructions for getting this domain to work with SquareSpace.

Date of experience: May 30, 2023
Ohio
1 review
0 helpful votes
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First let me thank you for visiting our site. By visiting the Shephard Family Enterprise LLC website, you are either researching what we have to offer or how we can improve your current business position in your current market.

Date of experience: May 30, 2023
Malaysia
1 review
1 helpful vote
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Bad service
June 29, 2023

Bad service. I bought and paid for 7 domains, but only 3 domains appeared in my account. The remaining 4 domains lost. Even worse, no refund given to me. What make even worse, I contact customer support several times, no single response! Beware guys. Think twice before buy from them.

Date of experience: May 29, 2023
Georgia
1 review
0 helpful votes
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My website is still not working and my debit card has...
June 28, 2023

My website is still not working and my debit card has been charged twice

Date of experience: May 29, 2023
New York
1 review
0 helpful votes
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Domain.com is a User-friendly Site and Easy to read,...
May 29, 2023

Domain.com is a User-friendly Site and Easy to read, with Great prices and discounts with lots of Coupons for an even better purchase experience. Now, I would have given them a 5-Star review, except for the fact that I had hopped to have been guided on how to afterward link my new domain names to the website I had already created. Most people I think already know how to do this, but for me, all this is so new and foreign that I needed that extra help. But thanks though. Domain.com is still the best!

Date of experience: May 28, 2023
Maryland
1 review
0 helpful votes
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Vague directions and guidance
June 28, 2023

Vague directions and guidance.
More effort is put into selling your services and add one than guiding how to get started in setting up website.

Date of experience: May 28, 2023
Missouri
1 review
0 helpful votes
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Poor ability to edit my website
June 27, 2023

Poor ability to edit my website. Only accessible 50% of the time.

Date of experience: May 28, 2023
California
1 review
0 helpful votes
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Unsure why I'm unable to purchase the site protection...
June 27, 2023

Unsure why I'm unable to purchase the site protection at the same time as my domain renewal? Also I do not auto renew but that protection fee is automatically renewed, last year

Date of experience: May 28, 2023
California
1 review
0 helpful votes
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Good
May 28, 2023

Good. Fast setup, clear instructions - BUT: I"m running into a problem with Wordpress setting-up my new website (it's failing with internal error) - and it's not clear where to get support...

Date of experience: May 28, 2023
Florida
1 review
0 helpful votes
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If I were better at this, I may rate it higher but...
June 27, 2023

If I were better at this, I may rate it higher but you stopped your phone service right before I needed you most so this has been an ordeal.

Date of experience: May 28, 2023
Canada
1 review
0 helpful votes
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I bought a domain with you guys, but I am using another...
June 27, 2023

I bought a domain with you guys, but I am using another provider to host my website - this does not work, this is terrible

Date of experience: May 27, 2023
Virginia
1 review
0 helpful votes
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My Website
May 28, 2023

Service was great, support was very helpful and solved my issue

Date of experience: May 27, 2023
Pennsylvania
1 review
0 helpful votes
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I can't figure out how to start using my domain email
June 25, 2023

I can't figure out how to start using my domain email

Date of experience: May 26, 2023
Texas
1 review
0 helpful votes
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The domain login went around the world to get a new...
June 25, 2023

The domain login went around the world to get a new pw... lousy... the email reminder i received to renew indicated the licenses would expire in 3 days but as i am viewing the renewals, all 3 targeted url's are 'auto renew' what a joke... your system sucks. JK

Date of experience: May 26, 2023
Montana
1 review
0 helpful votes
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The website builder sucks
June 25, 2023

The website builder sucks. I am having a difficult time making my website be like I want. I would never choose this.

Date of experience: May 26, 2023
New Zealand
1 review
0 helpful votes
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Cant get my mail working, cant find how to get in touch,...
June 25, 2023

Cant get my mail working, cant find how to get in touch, its a bit confusing and stressful as its a business email

Date of experience: May 25, 2023
Australia
1 review
0 helpful votes
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I went to cancel a renewal due to the cost of living
June 25, 2023

I went to cancel a renewal due to the cost of living. Popup box said there might be a better option. I waited forever on chat, which previously said waiting time was around 5 minutes. Not sure how long it has been now but it is too long.

Date of experience: May 25, 2023
Florida
1 review
0 helpful votes
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I have been using Domain.com since 2009 and they are always available and everything is quick and easy. I would recommend them!

Date of experience: May 25, 2023
New Zealand
1 review
0 helpful votes
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The initial password you gave me didnt work...
June 24, 2023

The initial password you gave me didnt work... bit cumbersome. Might have been my fault though. If so, sorry for the 3 stars.

Date of experience: May 25, 2023