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U charged my credit card 3 times and i want to cancel!
I chatted with a rep but need detailed step-by-step instructions for getting this domain to work with SquareSpace.
First let me thank you for visiting our site. By visiting the Shephard Family Enterprise LLC website, you are either researching what we have to offer or how we can improve your current business position in your current market.
Bad service. I bought and paid for 7 domains, but only 3 domains appeared in my account. The remaining 4 domains lost. Even worse, no refund given to me. What make even worse, I contact customer support several times, no single response! Beware guys. Think twice before buy from them.
My website is still not working and my debit card has been charged twice
Domain.com is a User-friendly Site and Easy to read, with Great prices and discounts with lots of Coupons for an even better purchase experience. Now, I would have given them a 5-Star review, except for the fact that I had hopped to have been guided on how to afterward link my new domain names to the website I had already created. Most people I think already know how to do this, but for me, all this is so new and foreign that I needed that extra help. But thanks though. Domain.com is still the best!
Vague directions and guidance.
More effort is put into selling your services and add one than guiding how to get started in setting up website.
Poor ability to edit my website. Only accessible 50% of the time.
Unsure why I'm unable to purchase the site protection at the same time as my domain renewal? Also I do not auto renew but that protection fee is automatically renewed, last year
Good. Fast setup, clear instructions - BUT: I"m running into a problem with Wordpress setting-up my new website (it's failing with internal error) - and it's not clear where to get support...
If I were better at this, I may rate it higher but you stopped your phone service right before I needed you most so this has been an ordeal.
I bought a domain with you guys, but I am using another provider to host my website - this does not work, this is terrible
Service was great, support was very helpful and solved my issue
I can't figure out how to start using my domain email
The domain login went around the world to get a new pw... lousy... the email reminder i received to renew indicated the licenses would expire in 3 days but as i am viewing the renewals, all 3 targeted url's are 'auto renew' what a joke... your system sucks. JK
The website builder sucks. I am having a difficult time making my website be like I want. I would never choose this.
Cant get my mail working, cant find how to get in touch, its a bit confusing and stressful as its a business email
I went to cancel a renewal due to the cost of living. Popup box said there might be a better option. I waited forever on chat, which previously said waiting time was around 5 minutes. Not sure how long it has been now but it is too long.
I have been using Domain.com since 2009 and they are always available and everything is quick and easy. I would recommend them!
The initial password you gave me didnt work... bit cumbersome. Might have been my fault though. If so, sorry for the 3 stars.