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Very confusing trying to connect domain to website missing dns server so pretty much just got scammed
Domains picked and registered by same user should be under one roof not under individual account
The having to refresh the cookies each time you go into your website. Also the domain program times out if you leave it it's own tab in chrome.
Other that I like it very much
I sent in a copy of your terms of service with highlights of 3 places I felt your policy allowed for the refund I requested. Your representative Jordan promised me a refund and then your representative Moorthi said no.
We are talking about a small amount ($21.99) compared to the client good will involved. If you are not willing to stand by your terms of service or the word of one of your representatives, I question the ethics of your company as a whole.
It took 10 tries with 2 different credit cards, 2 browsers, 1 incognito browser, and a 45-minute chat to get the site to accept my (very valid) payment and to process the domain puchase,. PLUS it registered the wrong type of domain --.online instead of.com, which I requested. And NOW I'm getting an email with another error message.
I like that it is easy to read and see. Only I would like more explaining about how to use the site.
Great so far but all of our emails went down today
I encounter too many problems; often the mail doesn't work!
I can not understand this domain site. I have paid for the business plan and it seems I can not access the page to update or edit my domain. I keep pushing the Live Chat blue button but it seems to be a corrupt link because nothing happens. I have had so many problems with this site and have never been able to access the domain ever since I first joined this site! I hope someone can contact me immediately because I am needing this issue resolved as soon as possible. It's already really expensive to just pay for a domain name and not be able to access it after first starting it in the first place.
The manage my website or build my website buttons aren't working. It just keeps spinning and I can't use the website to manage my domain at all. Every other website is working
So far the instructions I received in an email on how to change the data in my WHOIS information has been accurate.
I try to add/buy another domain to my list and this does not work, only as new customer
Horrible serivce. No E-MAILS all day. Can't enter your site for my other domains. I could go on and on. YOU also cost me thousands today. Will be leaving asap.
I cancelled last year, but was charged again this year!
It took my over an hour of trying to be able to finally login. What's the scoop?
I turned off the auto renewal in-time yet they still charged me. I've contacted the support, talked with 3 advisors and none of them were helpful and refused to provide me a refund. I did not use their service and I went to ask for a refund right after they've charged me. Extremely disappointed as I've expected better support from such a site.
In conclusion, they have no rightful ethics and doesn't seem to care about customer satisfaction at all, and gladly taking the online backlash that could have been avoided with a 30 dollar refund.
(Have used this service for many years just so you know.)
Just looking over my account and I realize i have been charged me for domain protection and privacy on domains I purposefully let expire. WTH Will definitely be email customer service
Your pricing algorythm is clearly trying to read what people want and it then marks-up the prices of those domains by tens of thousands of dollars. My current holdings with your company will be my last. Very uncool to put it nicely. Nobody should ever purchase through your site.
Having problems linking the domain to my hosting platform.
Appreciate the easy design capabilities and the service.
