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Good. The only thing I don't like is that all domain are pre-set for auto renewal and end up paying for domains that we don't want to renew.
I have had nothing but trouble with your website. First I was locked out of the site because your stupid security banned me. I was then told by two of your people to try to register my domain name at one of your competitors. Then, got someone there that knew something to get my domain registered. Today, tried to register another website and the shopping cart showed the same red circle chasing itself for almost an hour before I gave up and did what two of your people told me, REGISTER with YOUR COMPETITION. NOW, I am trying to transfer the domain I COULD buy from you to one of your competitors and can not get the website domain opted out of domain lock, which it shows I already have done.
Really great website and service. Easy to navigate!
At first Foundation was a bit slow and clumsy and missing som, e features from Domain Central however at this point it is polished enough to rate it five stars...
I end up purchasing the domain with google.
Because domain.com, takes too long to let me work with my domain.
Excellent rices when the discount codes and their site actually work….
Putting many websites in your shopping cart will lock up the site and you will not be able to check out…. This iphas happened more than once….
When the website failed and won't work with an active discount code, I bought without the code to get the purchase to work…. No one answers the emails…
Dealing with the foreign servic representatives to try and get a refund for the discount code is difficult, I've had to do it before,…
The is zero/zip clarity about what domain I am renewing and which I am not. This makes me regret going with you vs some of the other choices
The rep was very knowledgeable and walked me through the process of getting started on my business. Email.
Lost my wordpress settings/install without warning. Cannot access my website now!
Good but i never recieved warning on my domain paymentv expireing so i am currently trying to get all reactivated
Setting up my wordpress is not intuitive. I can't get passed the password and username boxes
Payment for the domain was deducted 15 days before the actual expiration date. That is cheating me out of money and time. I hope this will not be an ongoing problem. I received an email for my email renewal also far in advance. I consider this bad business practices.
If there were 'Zero' stars option... it would be that
Doesn't seem to connect to my company sites. The tech I spoke with was able to help me in a quick manner.
Doesn't seem to connect to my company sites
Great customer service, so willing to "Pick Up The Phone" and help, so very appreciative of that fact
Customer service person I spoke with created more problems than she solved. Her level of competency was low for this. Now my emails are a mess.
Absolute best options/ prices for the domains. Site difficult to navigate initially, but after several logins i figured it out, AND now our business is official!
The website is still not active its on 403 forbidden
Experience is good but I don't know that why after every purchase the account gets locked for no reason?
Being new to website building they made it easy by providing step by step instructions to accomplish my goals.
Hi Adam,
Thank you for your review!
DJ
Customer Advocate at Domain.com