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business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.2 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Tanya E.
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My package took a while to arrive yet the DK customer service team maintained constant communication w/ Me re; My Order.
My returns were handled quickly, efficiently& w/ fun vernacular yet professional service!
Shout Out to: Tesla&Angel! Give those DK HottieZ a raise!

Date of experience: August 25, 2021
Nevada
1 review
0 helpful votes
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Answered all my questions was really nice as well.

Date of experience: August 25, 2021
Florida
1 review
0 helpful votes
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Great company, edgy products
August 25, 2021

This store is definitely it as far as the goth, punk, emo, etc communities are concerned. Great products, love the crude and edgy way they communicate their products, and overall great prices for their products.

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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Dolls Request
August 25, 2021

My girl are always there to help me with a positive attitude and good vibes. So efficient and helpful.

Date of experience: August 25, 2021
California
1 review
0 helpful votes
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Sweet
August 25, 2021

I needed an address change and they fixed it immediately.

Date of experience: August 24, 2021
Ohio
1 review
0 helpful votes
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Great and fast response!
August 25, 2021

I made a mistake with my order and had to cancel it and Kaylin helped me super fast!

Date of experience: August 24, 2021
New York
1 review
0 helpful votes
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Quick
August 25, 2021

Responded within 15 mins. Super impressed. Will continue to order.

Date of experience: August 24, 2021
Canada
1 review
0 helpful votes
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In it together!
August 24, 2021

I recommend Dolls Kill to anyone who wants to express themselves, feel young and have fun! The customer service provided to me has, as always, been amazing. If you're looking for great quality, great online service and style, this is the place to shop

Date of experience: August 24, 2021
Texas
1 review
0 helpful votes
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Very Kind Customer Service!
August 24, 2021

The CSR's that work at Dolls Kill are absolutely divine at their job, along with their fulfillment team. They're very sweet and respond quickly.

Date of experience: August 24, 2021
Alabama
1 review
0 helpful votes
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Charge cancelled
August 23, 2021

Dollskill's was so helpful and cooperative. I explained my situation with the charge on my account, submitted all the information they requested- We texted back and forth with explanation - and the problem was solved. Very professional!

Date of experience: August 23, 2021
Missouri
1 review
0 helpful votes
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Loves it!
August 23, 2021

I've been ordering here for years now I love it! I accidentally put my old address in after I had already placed the order & I emailed there contact team and they fixed it right away ;) highly recommended great site and clothes!

Date of experience: August 23, 2021
Florida
1 review
0 helpful votes
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Great Customer Service!
August 23, 2021

I placed an order with enough time for it to arrive in time for my event. However, something happened with the carrier and after contacting dollskill they were able to ship my order again and expediting the shipping to ensure I receive it in time. Thank you so much!

Date of experience: August 23, 2021
District of Columbia
1 review
0 helpful votes
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Every time I've ever had to contact dolls kill customer service it's been a wonderful experience. The turn around time is SO fast, and the employees are so friendly and helpful. Makes everything a breeze.

Date of experience: August 23, 2021
Missouri
1 review
0 helpful votes
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Best Customer Service
August 23, 2021

My promotion code deleted as I was checking out with a large order and I did not receive my discount. I texted their customer service support team and was promptly accommodated and offered a quick resolution. I've been a loyal doll for years and am so happy that when I have questions or concerns that I always get to work with their fantastic support team. Keep up the outstanding service!

Date of experience: August 23, 2021
Georgia
1 review
0 helpful votes
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Excellent customer service
August 23, 2021

I had a mishap with a payment due to possible internet issues, but it was immediately resolved!

Date of experience: August 23, 2021
NL
2 reviews
0 helpful votes
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Always great Service
August 23, 2021

Always Friendly, and great Service. Very quick responds, and great Solutions. They are very Helpful, and easy to deal with. I love their Care Bear Selection.

Date of experience: August 23, 2021
Illinois
1 review
0 helpful votes
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Amazing & quick service
August 23, 2021

I had an issue with a payment & reached out to customer service, Angel assisted me, they were helpful & fast. I had a good experience with them. My items were awesome!

Date of experience: August 22, 2021
California
1 review
0 helpful votes
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Fast service
August 21, 2021

I needed to change the address just after I bought an order online and I just texted the number provided on the website, and they immediately changed it to the right address!

Date of experience: August 20, 2021
Indiana
1 review
0 helpful votes
Follow Kirstyn P.
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Great and fast service
August 20, 2021

I had a problem with my order and I had to contact them, they replied right away and took care of the issue right away! Great customer service and had a easy website to look through!

Date of experience: August 20, 2021
Wisconsin
1 review
0 helpful votes
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I love this store
August 20, 2021

Not only does this store have amazing products but they also have amazing customer service! They respond quick and give great help! Dollskill has my loyalty

Date of experience: August 20, 2021