DODuae.com

I order for the first time, mentioned my address clearly on bill, the driver had to keep calling me while i was in a meeting, he went in different area! Secondly, i order around 5 items, the bag was too small compare to the picture shown on the web! The sports shoes the quality was disgusting! I called again and placed my complain but not certified with ur service, how ever, i appreciate the store credit amount, 33.60 aed, i placed another order and i am willing to pay 7 aed which is extra to the credited. But am tired of many calls asking me to pay delivery fee and plus 8 fee which i don't understand. In the first place if u had what we expected, we wouldn't bother... please sort this issue and don't call me for the same song. I have many things to do not answering calls from u. U have my order already expected delivery by day after tomorrow.

From 7 items I bought, maybe 1 could be used. Very poor quality, photos on website is not matching with reality, colors are totally different. Was requested blouse size S and received XXL. There is no any chance to return the product. As per policy of the company its not acceptable, if you purchase items from sale or promotion. Even you can't return the item if size doesn't fit you. But it's not fault of the customer that you are cheaters. Never ever deal with this website.

I purchased 4 dresses online, i received the parcel and there were 2 defective dresses with poor quality for all. Now their policy to refund and return or exchange is charged. This is unaccepted that the customer has to pay for your defective items. Very cheap thought and high standard of cheating customer idea. This company is very fake. Please please do not purchase from these frauds. They dont know how to keep a customer their company is going down since you (DOD. Uae) can cheat a customer only once. A royal and happy customer is key to business success I GUESS YOU DONT WANT THAT.! I request Consumer Dept. to close down the company and their 3rd class quality item sale.

The worst website in the UAE, please don't be fooled by this people, they steal the picture from a real website and sell you the knock off chinese version of it, worst quality impossible, also it is not even cheap! You can buy those products in other webs for less than half the price they sell them! Don't give them any dirham, they don't even make it easy to refund their broken ugly tacky items! They want to charge you for it! And trust me, when you will receive the items you order you will want to return them asap. Remember the pictures in the website are not of the items they sell, so you don't know what you are getting, just know that it won't be as good as the original!

This is first time I ordered something on DOD and as soon as I ordered a person from DOD called to confirm my address and I was told I would received it in 2 working days. I already paid by card. The fact that they are playing this blame game by keeping the customer in dark or by lying to the customer makes me feel like there can be chances that this is a big scam. I have been told that I will receive it tomorrow (5.Nov. 2018) hopefully I do.

Thank you so much for your great service, it's my first time dealing with you and I loved it... I loved your service you're professional... each step you make you keep your client on loop by sending emails and SMS everything is easy to order and with good quality and prices and within a good time frame that suites the client... I just wanted to thank you for such a good service I'll definitely keep shopping from you guys :) ... Good Job :)