Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with many customers praising the high quality of work and timely delivery, particularly for dissertations and essays, often resulting in excellent academic results. However, significant concerns have been raised regarding customer service, including poor communication, missed deadlines, and unresponsive support, leading to frustrations and feelings of being scammed. While some customers express satisfaction and recommend the service, the recurring issues with reliability and support highlight a need for improvement in these areas to enhance overall customer experience and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My dissertation was due in 2 weeks and I had lost hope in salvaging my situation since I never started due to illness. DistinctionEssays.com pulled a surprise and delivered my work on time. I am currently preparing for my graduation
This is the best essay I have ever seen. Writer ******* did a perfect job. I recommend you to everyone seeking essay writing help. I will also tell all my friends about you
I got a great essay. Although initially, I couldn't get anyone on chat, they later explained it was because of an upgrade. I eventually got a great paper 4 hours before the official deadline. Thanks for the commitment. I gave the writer some tip
This is my first paper with them and it is wow. I was recommended by a friend who claims he has been using them for his whole masters degree and he is graduating... Nothing could be far from the truth... A high quality paper delivered way before the deadline (2 days). I recommend the to everyone looking for academic help
Wow! Thanks. This is humbling
You guys rock. I expected to pass, but 97% from an essay mill is a mystery. Keep doing what you do best guys... I am yours forever. Confirm my tip to the writer. Mark Pritt is also a great customer care staff
Thanks for the wonderful review. We value you greatly and are committed to satisfying you all the time
My dissertation is finally accepted. Supervisor comment, "This is a distinction material." I can't thank you enough. You saved me from 3 years of trying to get my dissertation accepted
Wow! We are humbled
They submitted a great paper in time. I am still waiting for results. I will update this review if the results are different... So far so good. I recommend them
Thank you for the review. We value you and are always committed to giving the best service to our customers
I recommend this essay writing service because it has saved my life, literally. This is my 16th order with them and it has always been A... I am excelling in class but still having time to work. Continue serving helpless students...
Thanks for the great review
It can't better than this. Perfect, to the sky. Highly recommended
Coud talk to the support any time and the writer was also quick to respond to my queries. Paper submitted an A++ level
Wonderful! We are committed to ensuring that we live the name "distinction"
Dissertation results received, I am graduating. I am so happy. I gave them a short deadline and they delivered. I was so scared the short deadline will make them write a poor quality paper but the gave me A... I am so impressed. I
Thanks for the wow! Review. It feels good to get appreciated for a work well done
UPDATE***** after a lot of attempts to contact them - I canceled my payment. I then received correspondence and the paper but it was already a day late. Also all the references and resources I gave them were not used or formatted correctly. I had no choice to turn in the paper and received a "D" because of formatting, the lateness, and grammar errors. Had I got it in time, I could have changed the issues. It was a 7 day order. IT IS A SHAM BECUASE THE WRITTING WAS VERY GOOD - just needed to be on time and proof read better.
Thanks for finally being honest. You received your full refund and got an explanation for everything. We delayed because the 7-day deadline was verbal and we never charged you any extra cash. The initial deadline was 28 days and you never changed it on the system with the required payment for a shorter deadline.
My paper was never finished on time. I paid extra after they had an order mix, so I could get the paper in seven days and not 28 days. They did not correct the issue and the paper was not completed - it just was held in a "on hold" status. Still not done. I received a ZERO as a grade.
I tried reaching them on line and by phone. Left messages through their online support and never heard back. DO NOT WASTE YOUR MONEY
I was taking care of a cancer patient and so had no time and emotional stability to complete my 4 essays. Distinctionessays.com completed them on time and my scores were excellent
I love you guys... My 18th order and still scoring nothing less than 90%. Thanks for your undying commitment to quality. I recommend! I recommend, *******%!
The best paper I ever received from an essay writing service! I never knew there are still reliable essay writing services out there who still value quality and commit to their clients... Thank you for delivering my paper in time and with great quality of research
I have struggled to do my dissertation for the last three years without acceptance. A friend recommended distinctionessays.com and pap! My dissertation is accepted. I am waiting for my graduation in September... Thanks, guys. You are dissertation kings
FAKE and FRAUD. Used distinction essay based on the reviews I read and I regret ever using there services. My paper is past due the deadline I requested and now they won't respond to me live chats nor answer my call. DO NOT USE THEM. THEY ARE A FRAUD. THEY DON'T DESERVE A STAR.
Hi Elizabeth, We explained why we could not deliver the paper on time. Firstly, there was additional information we needed to complete the paper which you did not deliver until it was past the due date. There was no way we could deliver your paper without the guidelines. Secondly, we agreed and gave you a 100% refund on your payment. I don't know how we become a fraud when we gave you all of your money back. We are a genuine company that greatly cares about our customers
They gave me an A in my ******* words dissertation in 10 days. I told my friends 2 of whom have also scored A while one has a B. This company is the real deal... They are genuine...
Hey Mike, you finally decided to give us a review when you are graduating... 79 orders in total, 112 referrals, in 5 years you are the best friend of the company. Just wanted to say thank you and that we value you so much
A very very very good paper. Received my paper on time. Will come back for more orders
I am so impressed
Thank you for the heartwarming review... We are always here for you. I can see this is your 12th order. Thanks for being loyal to us
Nowadays it is very difficult to find an essay writing that promise and keep their word. Distinctionessays.com is one of the few sites that promise to deliver 20 pages in 2 days and does. I waited for my marks before submitting this review and I am happy to state I scored very high marks... Recommended! Recommended!
I wish there were no star limits I would have given a million stars
Thank you for the review
Distinction Essays is the only site I would recommend to anyone looking for the best dissertations and thesis without blinking. It offered me the best quality dissertation within a very short timeline. Because of the great work I got, I was able to score a 92% for the first time.
Kudos guys!
Wow. Thank you so much
Answer: Phone numbers have been working for me except for the month of January when I was told there an issue with the service provider. The numbers are now working
Answer: I WILL REPLY TO THIEIR STATEMENT IN BOLD: 1. We have an on-site chat button with 32 customer service representatives available to address your concerns any time of the day. The average wait time here is 10 seconds "THEY ARE RARELY ONLINE AND THEY ARE THEY DON'T REPLY ESPECIALLY IF YOU HAD ALREADY PAID FOR THE ORDER!" 2. We have a working support email, [email protected]. You can also use [email protected] "THEY NEVERY REPLY TO THOSE EMAILS" 3. You can also call us on +19143133454 "THIS IS AN INVALID NUMBER" 4. We are also active in all our social media pages. "I CONTACTED THEM ON MESSENGER AND POSTED ON THEIR FACEBOOK PAGE AND DIDN'T GET A REPLY. THEY HAVE ANOTHER PHONE NUMBER ON THEIR FACEBOOK PAGE, WHEN I CALLED IT A GUY PICKED UP AND TOLD ME THAT I GOT THE WRONG NUMBER" THEY WILL GIVE YOU A DIFFERENT EXCUSE EVERY TIME TO TRY TO GET AWAY WITH THEIR POOR COMMUNICATION AND UNPROFESSIONALISM!
Answer: Legit company. Just recieved my 120 pages dissertation and its awesome
Answer: Yes, we do. We have written thousands of MBA dissertations and continue to dilligently do so. Feel free to inquire and/or place an order with us.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Thanks for the great review. We are always committed to optimal service to our clients