Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The delivery was timely, book content good with cute illustrations. Well worth the money with Groupon discount
I will definitely be using this company again! Fast shipping, easy site to order from and the product was so cool!
Hi LaDonna!
Thank you for the kind review! We always love to hear how much our customers love their items! Thank you for your business, and have a great evening!
Warm regards,
Jennifer
Love all of the personified options that are offered. I was very happy that it arrived early. This was a gift for a baby shower and she loved it.
Hello Michelle!
Many of our customers use our products for showers, and they are always a hit! Thank you for your business, and have a fantastic week!
Kind regards,
Jennifer
Beautiful stickers with simple but kid friendly designs. They've become a staple purchase for back to school at my home.
Good afternoon Erika!
Our labels are one of our most popular items, and we are thrilled you enjoy them! Please check our Facebook for exclusive offers, and have a fabulous day!
Best regards,
Jennifer
These stickers stay on after dishwasheror washing machine! They're awesome! I can't believe how easy they are to use and get everything labeled so quickly.
I ordered the luggage tags but I used it for my daughter's school and I also order name label as well. I use the name labels for her books and other materials that requires her name. I must say that the quality of the products are very sturdy. They are very great and will last a very long time. The colors are bright and vibrant so I do highly recommend their products.
Good evening Rosena!
Thank you for taking the time to write such a glowing review! We look forward to working with you again, and we hope you and your family have a great week!
Best regards,
Jennifer
This is a fantastic opportunity for the kids who never find their names on souvenirs. Really cute stories
Hi Amy!
Yes, we agree! Our personalized items make wonderful gifts children will appreciate for years to come! Thank you for your patronage, and have a fabulous night!
Warm regards,
Jennifer
I ordered for the first time and I was so impressed with my dinkleboo book that I had to order another. My great granddaughter thought it was so cool that her name was in it. You just have to check out their site. Their prices are very reasonable and they have an assortment of books for all ages.
Hi Kim!
We appreciate your thoughtful review! It was our pleasure to serve you, and have a great week!
Best regards,
Jennifer
I have ordered stickers for my kids lunches and school supplies. I believe this is my fourth or fifth order. The stickers work great on thermoses and plastic lunch containers. I also use them for my kids school supplies. They don't fade or come off on their own. I've been really happy with this product that you can go through the dishwasher nicely
I ordered the slim labels for my daughter and they are lovely. There were so many adorable options to pick from and I really liked how the site worked well on my phone. Shipping was also a lot quicker than what was estimated. Would buy from again!
Good afternoon Dianne!
It's wonderful to hear you had such a seamless experience while using our site! We are continually releasing new items, so be sure to check beck often! Thank you for your business, and have a beautiful night!
Kind regards,
Jennifer
The website is easy to navigate and the products are exactly what I expected. Will definitely purchase again!
Hello Courtney!
Thank you for commenting on the ease of use while using our intuitive website! We look forward to working with you again, and have a wonderful day!
Best regards,
Jennifer
Love the name tags and labels for the clothes, just got them last week, can't wait to order more stuff
I ordered 4 personalized books for my grandchildren for Christmas. I cannot wait to give them to them. The books have a great story and include their name and names of others of your choosing. You can preview the whole book before you buy. I bought a toy that goes with each story. Great job Dinkleboo!
Hi Melissa!
That sounds like a wonderful idea to pair a toy with their personalized book! I am sure they will love them! Thank you for your kind words, and have a fabulous day!
Warm regards,
Jennifer
This was a great experience. I got the ornament and the name tag and they were super cute and well-made. Purchase from them!
Hi Laura!
Recommendations from our customers mean a great deal to our company! We thank you for your continued support, and we hope you have a great day!
Warm regards,
Jennifer
It was very easy to order and they even had courtesy labels that only required the shipping to be paid.
They were sent immediately and came out perfect!
Hi Sheri!
It's great to hear you enjoyed our, "Diary of a Wimpy Kid" labels! We thank you for our patronage, and have a great day!
Kind regards,
Jennifer
I bought the personalized book for my grandson. It is adorable. I bought the hard cover book which was of excellent quality. The colors are bold and my 7 month old grandson loves it.
Hi Lisa!
We take great pride in all of our products, and are elated you love your story book! Please check our Facebook page for exclusive offers, and have a great September!
Best regards,
Jennifer
Very nice books good quality and so individual for the kids as they grow older. Also different books so you can pick one just for your child.
Very impressed with the cute personalized book we purchased. My 7 year loved it. I would highly recommend this company.
Hi Shelly!
It's wonderful to hear how much your 7 year-old loved their book! If you have an idea for a new story, we would love to hear from you! I can be reached at [email protected], attention Jennifer. Thank you for your business, and have a fantastic day!
Warm regards,
Jennifer
I used to order from another company but I found this company from GROUPON. It's very cheap, easy to use website, easy to find supplies. My son love the product/ Name tag from Dinkleboo. So glad I decide to use it.
Good evening Pim!
Thank you for giving Dinkleboo a chance! We stand by our products, and hope to work with you for years to come! It was our pleasure to serve you, and have a great day!
Best regards,
Jennifer
I like product from that site. Delivery on time, cool stickers! My kids love it. I like product from that site. Delivery on time, cool stickers! My kids love it.
Hi Diana!
Thank you for the kind words! Please check your email for exclusive offers, and we hope you have a beautiful night!
Kind regards,
Jennifer!
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at [email protected] or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.


Hello Bonnie!
It thrills us to hear you had such a positive experience with our company! We thank you for your business, and we hope you have a great holiday season!
Best regards,
Jennifer