Digi-Key CorpReviews 28

I recently placed my first order on Digit-Key for some IC components. The total cost for the components are USD$14.38 (as testing samples), during the check-out process, there are options for shipping using express courier such as UPS, etc. for US$30.00, I thought it was expensive compare to my purchase amount, so I opts for longer delivery time option for postal service, and for this option, there is no price provide, and will be 'quote' by Digi-Key later. It turns out that the postal service costs me more than $75 for the shipment, the worst part is that there is no way I could reverse back to UPS service (which turn out to be cheaper), because I only get the invoice and charges after Digit-Key has shipped the order.

This is by far the most expensive online purchase on shipping charge. I don't know how Digit-Key can compete in today's world of e-commerce.

I learnt my lesson, this is my first and the last purchase from Digit-Key!

I made an order for Digi-Key. But I was canceled my order, the following was written in my invoice --- 19-JUN-2019 17:01 A7N4 TC MGR DECIDED IT WAS IN DIGI KEYS BEST
INTERSET TO CACNEL ORDER AND NO LONGER TAKE ORDERS FROM THIS CUSTOMER I wrote to those in support of me rudely answered, very poor communication, I was not informed of the reason for the cancellation. Very bad company, I do not recommend it to you. Odie should be bankrupt. I recommend buying at ARROW

I purchase components from Digi-Key for 10+ years, even I worked for various companies. They used to be OK for delivery until today. They suddenly told me that I have to pay $25 fee to receive what I ordered because somebody in the company that I worked with own them $25.00 GAB letter service collection fee. Note, it is not me, somebody else! I joined my current company in 10 month and that person left before I came. How shall I pay fee for somebody that I do not know. But anyway, they just do not want to release what I ordered before I pay $25 for somebody that I do not know. I would suggest that we should not be loyalty to any company and we should buy from different sellers since they will not care you after they become bigger.

I hate to admit it but I've been ordering electronic parts for almost 60 years - starting with ordering from the encyclopedic 'Allied Radio' catalog in the 1950's. I was heartbroken when they were bought out by the Rat Shack (Radio Shack)

So then I found DigiKey - an online store with incredible inventory and excellent service. Our company develops and manufactures short runs (prototype quantities) of custom electronic devices for our clients - making 100 of something is rare for us, usually it's 10 or 25 pieces.- and Digikey seems happy enough with our small orders.

No minimum order (although the postage or UPS is sometimes more than the parts we order) and their website ha an excellent search facility and selection matrix for parts that makes finding and ordering easy. You also get real-time information on pricing and stock status for the parts you order. They even let you assign your own part numbers to the parts that you order and then they arrive with our part numbers on the labels. Pretty cool!

Their prices are quantity based and in hundreds or thousands of pieces it looks like you get the same deal as the big boys -

In dozens (maybe hundreds, I've lost count) of orders we've placed with Digikey only once or twice have they shipped the wrong part - and a phone call or email gets it sorted out very quickly.

After a bad experience with buying Ni-MH phone batteries from Premiumstore.com I found Digikey.com. I still needed 2 batteries for a third phone and went looking for a better price for a pair, but later on in the day. This company didn't appear on the list of sites when I found Premiumstore but I guess it depends on what you put in the browser. They also advertised "Panasonic" batteries and that's what I got. They were $3.15 each + shipping! I wish I had found them first! You also got a choice of how you wanted them shipped. USPS was only $2.22 and they arrived in 2 or 3 days.