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DeployDepot

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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DeployDepot Reviews Summary

DeployDepot generally enjoys a positive reputation among customers, particularly for its reliable product quality, fast shipping, and efficient ordering process. Many reviewers appreciate the ease of transactions, whether online or by phone, and commend the helpfulness of customer service representatives. However, concerns arise regarding communication, particularly the lack of timely order confirmations and shipment tracking, which can lead to confusion and duplicate orders. While most customers express satisfaction with their purchases, improving communication and support responsiveness could enhance the overall customer experience and address recurring issues effectively.

This summary is generated by AI, based on text from customer reviews

service
68
value
17
shipping
16
returns
4
quality
256

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1,610 reviews

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Canada
1 review
0 helpful votes
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Flawless
December 19, 2020

Delivered fast and well packed. I can't find anything at fault here. Would buy again.

Date of experience: December 19, 2020
Canada
1 review
0 helpful votes
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High markup vs UBNT official store.
December 15, 2020

Official store is $260 CAD, where this one is $290. That's quite a markup.
Good shipping speed, would have been 2 days without FedEx having issues and slowing it down by a day.

Date of experience: December 15, 2020
Canada
1 review
0 helpful votes
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Slow to ship, but resolved
January 14, 2021

Ordered over a week ago and paid for overnight shipping, but the product still hasn't shipped yet! If they get their distribution sorted to ship products much faster then this would be a 5 star review...
Since writing the above I have now received the order. I appreciate it's a busy time of year. Thanks for addressing my concerns and organising a speedy delivery of my order.

Date of experience: December 15, 2020
Canada
1 review
1 helpful vote
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No stock!
January 14, 2021

Said there was one and I am still waiting for replenishment

DeployDepot attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2020
Jake W. — DeployDepot Rep
over a year old

Hi Ziggy, we apologize for the bad experience. Unfortunately we had a stock discrepancy with this part on website. We cancelled and voided your order in a timely manner once we discovered that we were unable to fulfill the order. We apologize for the inconvenience. We do our best to contact all our clients about issues, and fulfill orders as fast as possible.

Canada
1 review
0 helpful votes
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Great stock prompt delivery
December 13, 2020

Found lights I could not find anywhere else and they were delivered quickly

Date of experience: December 12, 2020
Canada
1 review
0 helpful votes
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Happy in Canada
December 12, 2020

Great fast service - recommend --- product works as expected - would use again,

Date of experience: December 11, 2020
Canada
1 review
0 helpful votes
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Reconditioned 350 Vista
December 11, 2020

My Vista screen was giving up. Phoned Deploy Depot talked to a lady in the sales department who was very knowledgeable, we made a deal. Shipped by Canada post and received it today (10 days). Very satisfied, all new cords which I just used my old ones. Wall bracket which I don't need, I did switch the receiver. I'm very satisfied with the product and service I received.
Now I'm wondering what to do with the extra cords, wall bracket, etc,, love to send them back to You?

Date of experience: December 11, 2020
Canada
1 review
0 helpful votes
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First time customer
December 10, 2020

Costs less than ordering directly from the manufacture with amazingly fast shipment and delivery. I am very happy with their service and will order from DeployDepot again.

Date of experience: December 10, 2020
Canada
1 review
0 helpful votes
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Quick and accurate service
December 9, 2020

Thanks for providing what I needed quickly and at a good price!

Date of experience: December 9, 2020
Canada
1 review
0 helpful votes
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Fast shipping, great price
December 9, 2020

Only good things to say. Transaction went smoothly and I received the goods promptly. Will buy again.

Date of experience: December 9, 2020
Canada
1 review
0 helpful votes
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I appreciate went somebody take care on how they handle there's customers, and I appreciate how they treated me on my first purchase. I was a little skeptical on to buy Unifi product from another place other then the manufacture, but I was surprise for their customer service and how fast it was deliver to my house. Communication was fantastic! I didn't have to ask anything, they were on top of everything and their follow up with emails and notification were there before I had any question. I highly recommend to do business with them. I leave in Barrie, ON and bought a Doorbell. Received a notification from Fedex saying that they received the package the same day of the order. Very impress!

Date of experience: December 8, 2020
Canada
1 review
0 helpful votes
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Fair pricing and no hassle
December 9, 2020

Fair pricing and no hassle. I have no complaints...

Date of experience: December 8, 2020
Canada
1 review
0 helpful votes
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Great pricing and Quick Delivery
December 8, 2020

Just what we were looking for. With great pricing and quick delivery

Date of experience: December 8, 2020
Canada
1 review
0 helpful votes
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Beat expectations
December 8, 2020

The deliver was swift and the online ordering was easy.

Date of experience: December 8, 2020
Canada
1 review
1 helpful vote
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It sucks
January 4, 2021

Would not accept my credit card, posted a charge on credit card after order cancelled, was finally negated. I got the same items immediately on Amazom, for less monet and no hassle

Date of experience: December 5, 2020
Jake W. — DeployDepot Rep
over a year old

Hi Jim, we apologize for the bad experience. Our website uses strict credit card processing protocols to protect ourselves and our clients from fraudulent orders. We did contact you directly to offer our help with processing the order, however you choose to shop elsewhere. We do our best to support our clients as a Canadian business and appreciate your feedback.

Canada
1 review
0 helpful votes
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Happy with purchase
December 4, 2020

Item arrived quite fast. Happy so far with the purchase. Have recommended to friend as well.

Date of experience: December 4, 2020
Canada
1 review
0 helpful votes
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Awesome support and fast service A+
December 3, 2020

Highly recommend; great information and support from start to finish

Date of experience: December 3, 2020
Canada
1 review
0 helpful votes
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Great!
December 3, 2020

Great prices, availability and same day pickup.
Will definitely buy from again.

Date of experience: December 3, 2020
Canada
1 review
0 helpful votes
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Easy and fast
December 3, 2020

Good prices, good inventory, reliable and fast shipment.
Just what one expects from a great supplier.

Date of experience: December 3, 2020
Canada
1 review
0 helpful votes
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Ubiquiti Doorbell Order
December 1, 2020

Just released item was ordered from DeployDepot, and arrived in a reasonable time. Packaging was good and item was undamaged on arrival. Good service. A bit pricey, but the item has not been on the market long enough to be on sale, yet. I have ordered from DeployDepot before this, and I will order from them again.

Date of experience: December 1, 2020

From the business

DeployDepot.ca is a Montreal Based Canadian company that supplies consumers and end-users as well as small, medium and large enterprises with computer, IT and networking hardware as well as telecom, headsets, communications, wireless and mobility equipment. DeployDepot.ca is the complete online computer store solution for any size business wanting to save their budget.

DeployDepot.ca is a one-stop-shop for all your office electronic requirements. With multiple warehouses across Canada such as, Toronto, Montreal and Vancouver (And we ship from American Warehouses Now for US Customers!). We are able to ship you what you need for your deployment, fast! Be sure to take advantage of our special offers and Offer Flat Rate $10 Shipping

DeployDepot.ca supplies businesses and call centres with corded and wireless, noise cancelling headsets by top manufacturers such as Plantronics, GN Jabra, Sennheiser, VXi, Addasound and Chameleon.

DeployDepot.ca carries most major telecom brands and manufac...


deploydepot.ca
Montréal, Quebec, Canada