Deluxe | Hosting

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3.3
Reviews 131
5 Stars
62%
4 Stars
3%
3 Stars
0%
2 Stars
2%
1 Star
33%
Reviews that mention popular topics

Latvia
1 review
0 helpful votes
Follow Jacques M.
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My friend advised me to go for this host when I was in need of a Linux hosting for my science website. This made me select them and I have been successfully working with their hosting for the past month.
They have Excellent uptime, awesome performance. Keep up the great work! Highly recommended as they are proven to be the best in the IT world.

Date of experience: July 6, 2021
New Hampshire
1 review
3 helpful votes
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Was a LiquidWeb customer for years, and they were awesome... however, when LiquidWeb divested itself of all their basic-plan customers, my business was sold to DeluxeHosting. Everything was fine for a bit, but after I renewed by yearly hosting subscription, things started going awry. First, fetching mail [via GMail client] from the main domain account stopped working... opened a support ticket, was told repeatedly that it was a high priority, 2 weeks go by, and not only do I not receive any updates, but when I [repeatedly] engage support, they just have no idea why this stopped working. OK fine, I create additional mail accounts instead of using the main domain email account's "catch-all" and I'm back in business. Then about a week later, each of the email accounts I created mysteriously disappeared. Opened a support ticket, told them to send updates to my GMail account (cause, my domain-based emails disappeared). Was told repeatedly that this was a high priority, and TWO WEEKS LATER, I get a mail from some company called "JumpLine" telling me that they had no backups for the email accounts on my domain. Two weeks is not high priority, and is a completely unacceptable response time. OK, I re-create the handful of email accounts, and use completely new passwords, each being 30 characters long and consisting of upper-case, lower-case, numbers, and special characters. Less than a week later, and each of my domain-based email accounts disappeared again. I send email to Deluxe's support, asking to speak to a senior manager, and get an immediate response. Tell the senior manager about my troubles, and explicitly tell her that either security at Deluxe is terrible, or someone AT Deluxe is purposely sabotaging my account... and she does not even respond. Send one more email saying that if a customer accuses their company of sabotaging their own customers, I would expect the company to defend itself and assure their customer everything was on the up & up... and again, no response at all. With 10 months remaining on my pre-paid hosting plan with Deluxe, I transferred my domain to another hosting provider. I would avoid doing business with Deluxe at all costs.

Date of experience: June 8, 2021
Switzerland
1 review
0 helpful votes
Follow Bozydar S.
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In terms of value for money, this is the best I've come across. DeluxeHosting is helpful for me and they are polite. Prices are not high.

Date of experience: April 22, 2021
Belgium
1 review
0 helpful votes
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I highly recommend them.
March 30, 2021

I've used their customer support a few times and their quick and informative responses have always been very helpful in fixing or correcting my issues. I highly recommend them.

Date of experience: March 29, 2021
District of Columbia
1 review
0 helpful votes
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I don't think there is any better hosting solution out there. Excellent customer service they provide!

Date of experience: March 9, 2021
NL
1 review
0 helpful votes
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Helpful and skillful.
February 3, 2021

Best hosting site and Very helpful Customer Support. I used their hosting more than years and never get down and support team always ready to help on any situation.

Date of experience: February 2, 2021
Canada
1 review
0 helpful votes
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Great value for the price.
January 20, 2021

I have used DeluxeHosting for a few years now, I've been very satisfied with the excellent level of customer service. The services they offer are a great value for the price.

Date of experience: January 18, 2021
Austria
1 review
0 helpful votes
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Quick and excellent.
December 22, 2020

Quick and excellent Customer Service response. And uptime is high. I recommend them to anybody who are interested in getting quality services at modest rates.

Date of experience: December 21, 2020
California
1 review
0 helpful votes
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Satisfied with their services so far.
November 26, 2020

Using them, I have learnt how to create and keep a website running. They have been very helpful everytime I have had problems and got back to me promptly even at night time. Satisfied with their services so far.

Date of experience: November 26, 2020
Sweden
1 review
0 helpful votes
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They really know what they do.
October 29, 2020

This hosting provider solves issues fast. Less waiting time. They really know what they do. Recognize the problem fast.

Date of experience: October 29, 2020
GB
1 review
8 helpful votes
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Great company to have a deal with.
September 30, 2020

I am a client of DeluxeHosting. I have a new issue needing advanced support at least once per month and I know that I can always count on their team to help me get out of a jam. They could probably be triple the price of any other company and it would still be worth it for the support they provide.

Date of experience: September 30, 2020
Estonia
1 review
8 helpful votes
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Their tech staff fixed a sticky problem quickly and without any issues! Excellent experience using chat to troubleshoot a problem.

Date of experience: August 31, 2020
Hong Kong
1 review
0 helpful votes
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Wow! These people are awesome!
August 13, 2020

Wow! These people are awesome! I am switching my site to DeluxeHosting as they seem more reliable as far as up time, as for sure more helpful! I have yet to build my new site with them, but from the little interaction I have had with them so far I am very pleased!

Date of experience: August 12, 2020
NL
1 review
1 helpful vote
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Highly recommended!
August 4, 2020

It's a great hosting for business sites and everything else. I am hosting a very large site on a VPS plan and I never had a downtime yet. Highly recommended!

Date of experience: August 4, 2020
France
1 review
8 helpful votes
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I do recommend this company.
July 23, 2020

I like the speed and accuracy that your team have in addressing any account/technical questions with your customers. The ease of use to your website is great as well, and the tools provided really help to make the experience rewarding. I do recommend this company for any professionals looking for security and peace of mind for your digital footprint.

Date of experience: July 22, 2020
India
1 review
0 helpful votes
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This host is there when you need them.
June 24, 2020

Bought a new computer. Had to call them for assistance and it was awesome to get a live person. Normally you can't get that with other services. This host is there when you need them.

Date of experience: June 24, 2020
Croatia
1 review
11 helpful votes
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Use them with no doubts.
June 10, 2020

DeluxeHosting is the best website hosting company I ever expected! It's speed is so high and the servers are reliable. The support team are very knowledgeable so there are always quick responses, phone or mail.Use them with no doubts.

Date of experience: June 10, 2020
Italy
1 review
8 helpful votes
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Have no troubles.
May 21, 2020

I have been using DeluxeHosting for the past month and I have had no trouble at all. Their support is really quick and I have always found someone who answers me back immediately despite our time difference. I am truly impressed with their marvelous services and I recommend to use them for those who are interested in getting quality IT services.

Date of experience: May 21, 2020
Germany
1 review
0 helpful votes
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DeluxeHosting is one of the best web hosting services in the whole IT world. Excellent services + high uptime and quality support - what else should I ask for?!

Date of experience: April 9, 2020
Romania
1 review
0 helpful votes
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Have no downtime.
March 16, 2020

Very good responses and I have been very happy with the overall service. Have no downtime.
I like them.

Date of experience: March 16, 2020

From the business

  • 905-315-3455
  • Shoreview, MINNESOTA, United States