DelcampeReviews 32

I've been using Delcame for years. Today each time I try to open delcampe it will only do so for one country eg US or UK. Try as I might I cannot get Europe and Australia and US and GB all at once. So today I will not bebuying. Goodbye!

Every year when I pay for the renewal of the club, I am always penalized with 10 euros. I can not understand, they say I have to mention who pays, and what I do, they do not understand that the addressee is them, not I, I am the payer. I've made several complaints, and they continue with the same story.

But the funniest and the other payments I make are well, these do not renew. Curious, is not it?

In the part of the terms and conditions they say the first time they warn the sellers and they do not cover anything, perfect, but soon on my first payment, they made me pay 5 euros. Quite curious.

In the last questionnaire they sent me, I still said that I was satisfied, but I'm already worried that I did.

Delcampe used to be a great site to buy and sell stamps and postcards especially.

Then they chose to redo the site about a year or more ago without it functioning properly and it still does not function as it should.

Then they raised their fess by over 40% and refused to allow any discussion on the forums.

They also let the subscriptions lapse without renewing them, and then tried to reset them up and bill for the so called renewal without asking if we still wanted to renew.

With all the changes to the site and the huge increase in fees, they should not arbitrarily be setting up the subscriptions automatically without contact with the members to see if they are wanted or not.

Delcampe has lost a lot of it's members due to all the changes and problems with the site and are out trying to garb cash from anyone they can and offering very little in return.

Seb needs to address these issues openly as the site has become a shell of it's former self.

I refuse to pay for a subscription I did not agree to and want the fee cancelled and my account closed.

I no longer want to deal with this business.

I purchased an item from this site in which the merchant didn't send me the merchandise. I contacted the merchant numerous times and got no response. I then turned it over to Delcampe who said they tried to contact the merchant but they either didn't make an attempt or have any success and never heard from Delcampe's customer service dept. again. I have closed my account with Delcampe and filed a complaint with the BBB. If they stiff you for a big purchase, contact the FBI fraud department and file a complaint with them since it seems that Delcampe knowingly allows this type of behavior.

The first review is complete and utter rubbish!

Delcampe is a seller site similar in some respects to eBay but not as tightly regulated. For example a seller dictates which payment methods are acceptable - so if you do not want cash or Paypal or whatever you can indicate what is acceptable or not.

It is a far friendlier community than eBay and does not have the same level of fee gouging that eBay has. If you are a buyer or seller of collectible items such as stamps, coins, banknotes and the like you will find a huge choice. As with all internet buying one does need to use common sense and check things like a sellers terms and conditions, acceptable payment methods etc. BEFORE committing to buying not afterwards.