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Daz3D

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Daz3D Reviews Summary

The company enjoys a generally positive reputation for its extensive range of high-quality 3D products and a user-friendly shopping experience, with many customers appreciating the helpful support and prompt service. However, concerns have been raised regarding pricing strategies, particularly a perceived decline in value for membership benefits and issues with product search functionality. Additionally, some users have experienced bugs and crashes within the software, leading to frustration. Overall, while customer satisfaction is high regarding product quality and service, improvements in pricing transparency and software stability are needed to enhance the user experience further.

This summary is generated by AI, based on text from customer reviews

service
39
shipping
1
quality
123

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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I love the new re-design of the checkout experience

Date of experience: December 27, 2021
France
1 review
0 helpful votes
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Simple and easy to find but we always have to install...
December 27, 2021
Updated review

Simple and easy to find but we always have to install them twice.

Date of experience: December 26, 2021

Too long to install and it seems that we must install...
February 1, 2022
Previous review

Too long to install and it seems that we must install the object we brought 2 times one with the manager and one in daz3d, i lost time to update what i brought all of the time caue of that. But without that Daz3D is a good things.

Date of experience: December 25, 2021
Florida
1 review
0 helpful votes
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My experience has been good for the most part, it just seems that a lot of the deals presented, are great deals for items I already purchased. Most of the items I get are things that have good prices and not necessarily what I need.

Date of experience: December 26, 2021
California
1 review
0 helpful votes
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I hope you can send me some coupons, I buy a lot of items from your company

Date of experience: December 26, 2021
Connecticut
1 review
0 helpful votes
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You've done a great job of making sure the newer products have product images in the "Support" folder that matches "... dsx" name. But there remains some that consumers still need to create themselves. Keep going, you're doing great.

Date of experience: December 26, 2021
Colorado
1 review
0 helpful votes
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Wish you had a section about who you are, your team, who you work with, who freelances for you. The size of the community. An overview of information assetts, vlogers etc...

Date of experience: December 26, 2021
Czechia
1 review
1 helpful vote
Follow Vojtěch G.
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Shop itself could have better searching and filtering. Sometimes it is hard to find asset for specific fugura and of its kind (like when I am trying to find hair and what shop offers me are faces - not good).
Also, sometimes it is not obvous what is actually in the package so I accidentaly several times bought something that is actrually useless (like when I was after christmass tree and it turns out the package only contains decorations.
About the Studio itself I cannot say nothing bad. Absolutelly got into this!

Date of experience: December 26, 2021
GB
1 review
1 helpful vote
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The whole experience is ruined by the continuing pushing of NFTs and NFPs when the money should be directed to resolving the many issues regarding the store. Read the forums!

Date of experience: December 25, 2021
Florida
1 review
0 helpful votes
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Was fun, interesting, and great satisfaction using this service or platform.

Date of experience: December 25, 2021
Kentucky
1 review
0 helpful votes
Follow Beth N.
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Good products
December 26, 2021

I have been with Daz for over 15 years. Looking at everything takes a long time and is hard to chose. Checkout is quick and easy. Can be addictive too. The sales can be quite a wonderful way to get items you missed. Amazing artists and their products.

Date of experience: December 25, 2021
Canada
1 review
0 helpful votes
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Took me a bit to find the download for Hexagon, but then I remembered it would be in products.

Date of experience: December 25, 2021
Tennessee
1 review
0 helpful votes
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I can't actually access my downloads when I go to "My Account". I can only access my content via going into my orders.

Date of experience: December 25, 2021
Finland
1 review
0 helpful votes
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This year's xmas specials were much absent compared some previous years excellent specials.

Date of experience: December 25, 2021
Denmark
1 review
0 helpful votes
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Everything went smoothly with the purchase. Love this product, it's easy to use.

Date of experience: December 25, 2021
Australia
1 review
0 helpful votes
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Being unable to filter by ANYTHING on the store pages...
February 1, 2022
Updated review

Being unable to filter by ANYTHING on the store pages makes it very very difficult to even want to buy anything, when you have to scroll through over 4000 small thumbnails to find something.

Date of experience: December 25, 2021

Store layout is awful
February 1, 2022
Previous review

Store layout is awful. Very dated.

Date of experience: December 19, 2021

Continually getting 'error processing request' on cart...
February 1, 2022
Previous review

Continually getting 'error processing request' on cart even tho it does go through. Store layout looks terrible - very dated.

Date of experience: December 19, 2021
Tennessee
1 review
0 helpful votes
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Love the store, but NFT marketing is very off-putting. Also, recent updates to the store UI have made the shop difficult to use on a desktop PC. Otherwise, prices are still good, many products are of high quality, and the Genesis 8 character platform remains powerful and versatile.

Date of experience: December 25, 2021
Hawaii
1 review
0 helpful votes
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I cannot get Daz Central to work on my computer I am using a mac desk top

Date of experience: December 24, 2021
Kentucky
1 review
0 helpful votes
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Awesome
December 25, 2021

Awesome experience best in service. Love the products, price and selection.

Date of experience: December 24, 2021
Texas
1 review
0 helpful votes
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Hard to know why coupon codes do or don't apply. Promotional emails talk about different discounts (like the one four days ago for gift cards) but there's no indication gift cards are discounted on the website, and no info when clicking the "more info" link in the email. Freebies are very hard to find.

Date of experience: December 24, 2021
New Mexico
1 review
0 helpful votes
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Good products, decent prices…
December 24, 2021

I've always had a good experience with Daz. No issues checking out or downloading the products. This time was the same, and I was able to see the item I bought in my content folder in minutes. Overall, good products, decent prices, and it's easy to find what I need here. Also, the times I've spoken with people, they've been kind, courteous, and prompt with replies. That's the kind of customer service I like. Feels like they care about their customers.

Date of experience: December 23, 2021

From the business

As a leader in 3D technology since 2000, Daz 3D empowers 3D artists and designers with a free, comprehensive software suite and a massive 3D marketplace with over 5 million inter-compatible assets for Daz Studio and other 3D applications. We offer hobbyists and professionals the tools they need to create high-quality 3D renders and animations featuring customizable content that can be exported anywhere.

Daz 3D believes in an artist-friendly approach, paying over $100 million to our global network of contributing artists. Our users create more than 20 million images and animations annually using Daz 3D’s premium selection of products. With over 4 million downloads, Daz continues to drive efforts at the forefront of digital creativity and expression.


daz3d.com
Founded in 2000
Salt Lake City, UT