Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation for its extensive range of high-quality 3D products and a user-friendly shopping experience, with many customers appreciating the helpful support and prompt service. However, concerns have been raised regarding pricing strategies, particularly a perceived decline in value for membership benefits and issues with product search functionality. Additionally, some users have experienced bugs and crashes within the software, leading to frustration. Overall, while customer satisfaction is high regarding product quality and service, improvements in pricing transparency and software stability are needed to enhance the user experience further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Selecting items was easy, however, sometimes the pricing changed when items where added to the cart. That was a little confusing. Also, I don't find the rules for MAD offers easy to understand, that could be improved.
All the generational stuff is chaotic. It seems to me that the conversion process could be done once by Daz, and not make customers shell out for lots and lots of apps to make conversions.
The smart content system doesn't work very well with older items, including V4.2, for whom it doesn't work at all. I think there's a bug there somewhere.
Dealing with metadata is confusing.
I love the big selection on sale items. I can't wait until another big sale.
I love the whole Daz experience. The store has such a great selection. They make everything easy.
As you can see from my account, I buy a ton of stuff - but everything is so expensive now, and sales are non-existent. No March Madness sale this year. It's unfortunate, and it honestly makes me sad.
Thanks DAZ. As usual you have kept things great. BTW I love the changes to the web site. Wonderful!
Some things that could be helpful in navigating the store like a hide DAZ+ items and a better way to find and filter artists in the left panel. Very difficult to use since it is sorted by # of products rather than alphabetical by name of artist.
Its really amazing... am so much interested in creating characters and thanks to Daz studio creators for such a wonderful creativity
Every time I log in, I am taken to my recent purchase page, especially when I want to view a new item to purchase and the site forgets that I'm logged in. I wish the landing page after login stayed at the page I was viewing. When I added new items to my shopping cart today, a few previously-added items in my cart were missing; I found them again and had to re-add them manually, but that process is frustrating.
Always the easiest shopping experience with the best products.
No complaints, you make it easy to shop and offer great products
Been using Daz for over a decade. I've been especially appreciating the accelerated updates these past few years. Thank you very much. Your interface is clear, and mostly well laid out. I think there could be some better consolidation on the main page, I would like more search filters, and I do find the overall installation cumbersome, but I did manage to learn how to save everything to an alternative drive. This is something that should be made more clear in the installation process: the ability to target-install the application and the directories with a clear warning that the directories are large, and should not be saved to your C: Drive. This has caused headaches over the years, but I made the effort to sort out how to get it done because I am a proponent of your software and service.
I've been a DAZ member for years, and have always found interactions to be professional, and well expedited. I have nothing but good things to say about the service and the software.
Tried several times to pay with PayPal only to have each transaction be reversed even though the transaction went through to my credit card.
Totally unimpress3ed with the new setup. What is required or whether I own the required product no longer shows so I don't know if I have all the requirements for a product. If I buy a texture or add-on pack, I would like to be sure I have the original product before I WASTE money.
The checkout process is great. I really like how it shows the total cost of items in the cart and then how much you saved.
I enjoy collecting the free stuff, I just wish it was easier to get started in actually using something to make something.
So much choice, only wish there were more search filters.
Fast and easy to follow instructions to get you to checkout and Payment
It was Quick and Easy and no awkward questions to answer before it was finished
Love DAZ3D. Their assets are cool. Using the store is a breeze.
I do love daz3d and all you do for the 3d community. There is so much information and opportunities available. I know you obviously favor all things daz3d, the few of us with Poser so wish we could also play with new all the new toys only designed for daz studio. Just an fyi.
Answer: You get 3 free transfers then there is a cost to upgrade to unlimited. I found a much better program FaceGen Artist Pro. It's pricey at $139 but gives much better results than the built in face transfer.
Answer: Daz has a free transfer program on their website for blender, maya and many more. Works good!
Answer: No, Daz Studio does animation. You will render your animation series.
Answer: Daz3D will not read those files, as they are just text. However, the files can be "rendered" as an image, for use within Daz3D. Or, if you are asking about the other side of things, Daz3D can render images or video, which can be used along with your presentations. Both of those formats you mention, do not normally include "video formats". Neither of them are "image formats". PDF is just a text layout format for printing pages. MS-Word is just a text-formatting program, for use with printing too, for direct display in MS-Word, or on printed paper. However, it can export in other formats. (Not to be confused with "Word pad".) If you can put the words on an image, in any form, they can be used within Daz3D, for display. However, Daz does not have any form of "text-rendering code", to convert text into 3D objects.
Answer: When you register with the website, you will be given a code that is entered for you. If that fails, for whatever reason, you can go to your profile page and locate all "license codes", used to activate all the free items which may need them. (Or the paid programs, if you buy them.)
As a leader in 3D technology since 2000, Daz 3D empowers 3D artists and designers with a free, comprehensive software suite and a massive 3D marketplace with over 5 million inter-compatible assets for Daz Studio and other 3D applications. We offer hobbyists and professionals the tools they need to create high-quality 3D renders and animations featuring customizable content that can be exported anywhere.
Daz 3D believes in an artist-friendly approach, paying over $100 million to our global network of contributing artists. Our users create more than 20 million images and animations annually using Daz 3D’s premium selection of products. With over 4 million downloads, Daz continues to drive efforts at the forefront of digital creativity and expression.

