On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
The service has performed adequately over the past month. My primary reservation concerns the cost of maintaining active conversations, which accumulates more quickly than anticipated. The woman I am corresponding with has been pleasant. On balance a satisfactoory experience worth four stars.
People Ive matched with have mostly been fine but theres less variety than id expected honestly, similar types of profiles showing up again and again week after week. Started feeling stagnant after the first couple weeks and I havent quite figured out how to fix that from my end
Please contact [email protected] with examples of the profiles you keep seeing so our team can review your settings and help check what can be adjusted. — Rachel
Two years single and mostly fine with it, but one woman here has actually made me excited to date again which I didnt expect. Shes patient and funny, almost daily now. No technical complaints either, everything's worrked how it should
Two years is a long time, and that kind of unexpected excitement is something special. Hope it keeps going well with her. — Rachel
Wasn't sure about the credit model at first, felt like it could go wrong bbut it turned out pretty transparent and fair.
My spending tracked my actual activity closely, no funny business.
Glad it ended up feeling fair once you got into it. Thanks for giving it a proper chance and sharing that. — Rachel
The response I got read like a template. It addressed a common issue, just not mine. I know support teams are busy but a reply that misses the point is almost worse than no reply at all.
Please reach out to us at [email protected] so we can look at your specific situation properly. — Rachel
Not exaggerating when I say this is the most genuine experience on a platform like this I've come across.everything about it feels considered and real in ways that stand out clearly.
That means a lot to hear, thank you for taking the time to share it. — Rachel
Been burned by platforms that overpromise before so I was cautious but this one actually does what it says.
Plus fair cost
Glad it's been worth it this time. Thanks for giving it a chance. — Rachel
On here a month, deleted everything else
That's the review
Uf you want more detail: attractive people, real conversations, platform that actually works 🤌
Deleting everything else after a month says it all. Thanks for sharing that! — Rachel
Different league from other sites. I've been on four. This is in a different category. The women are more engaged, the conversations have more substance, and the site works better. I don't know why more people aren't talking about this place.
It means a lot that our platform stands out to you for better conversations! Thanks for taking the time to share that! — Rachel
Real conversations. Finally. I've been on sites where the exchanges feel hollow and scripted. This one doesn't have that. The women here invest in what they say and seem genuinely interested in what you say back. Finally found a site that delivers that.
Thank you for the feedback! Enjoy every moment of connecting! — Rachel
No scams in my experience yet (knock on wood). Real women, real conversations, real chance at meeting somebody. Thats all you can ask for from one of these things really
I appreciate you sharing your experience! Best of luck with your connections! — Rachel
Counted at least 5 prompts asking me to spend more credits in one session. I get it, you need money. But there's a limit
Thanks for sharing your opinion on this. I will make sure your feedback is passed along to our team so they can review how it impacts our members. — Rachel
Im 73 and the conversations Im having on here have made me feel younger than I have in years. Theres a woman named Margaret who reminds me of my late wife in the best way. Been a real gift
Thank you so much for sharing such a beautiful story! I wish you both the very best! — Rachel
I was able to engage with a match, and we agreed that the next step was to exchange personal information to further vet each other to possibly meet each other, DATE. When attempting to provide my email/phone number, the information was blocked. I contacted customer service as was informed that I needed to purchase and spend 5,000 credits, with each potential match, before personal information could be transmitted on the site. This amounts to spending over $1,000 on credits before I can contact a match (DATE) outside of the site. This information should be disclosed to users before signing up on the site.
At Datingsmatch, we focus entirely on helping people connect in an online space that feels genuinely safe and welcoming. Our team is dedicated to keeping interactions positive, which is why we rely on things like profile verification and clear guidelines to protect everyone using the platform. If something about these features feels off, or if you have questions about how our guidelines work, please drop a line to our support team at [email protected]. They are always happy to look into any concerns and make sure your experience feels smooth and supported. — Rachel
The site has potential, I can see it, I could feel it in the first week. Then the bugs accumulated and the support didn't come and the monthly charge kept hitting and the potential started feeling like a promise nobody intends to keep. One star. Wish it meant more
I would love to make this right for you. Running into a wall of bugs and billing issues is the last thing we want for your experience on the site. Please reach out to [email protected] so the team can look into what's been happening. They’re ready to listen and help get things back on track! — Rachel
I am 48 and didn't want to deal with a bunch of 20 year olds playing games. The women here seem a bit more mature and actually know what they want out of life.
Love hearing you’ve enjoyed being here! The platform welcomes members from all age ranges, and I'm glad you're finding people that match your preferences. Hope your time here keeps feeling easy and full of connection! — Rachel
Didn't think i'd actually use this site much, but it kinda grew on me. It's super fast and doesn't have all that messy stuff that other platforms throw in. Just feels way easier to talk to folks here. Like you can chill, hop into convos, and it doesn't feel awkward. Plus the notifications are super reliable, which i love bc i hate missing stuff. Haven't run into any issues so far either it's been smooth every time i log on. Also, the people here actually respond lol. Not every convo leads somewhere big but it's fun just talking sometimes. No pressure, no weird vibes. It's just… nice. Definitely worth keeping on my phone
Hi Raymond,
We really appreciate your detailed feedback, it’s great to hear that you’ve found the platform smooth, reliable, and easy to use. Creating a space where conversations feel natural and pressure-free is exactly what we aim for, so it’s wonderful to know you’re enjoying that experience.
Best,
Max from Datingsmatch
Datingsmatch is doing something different. It's simple, soft, and genuinely enjoyable. I've laughed, vented, and just shared space with strangers in the best way. Zero complaints so far
Hi Frank,
Thanks for sharing such positive feedback! We’re happy to hear you’re enjoying the unique atmosphere on the platform and having meaningful interactions.
Best,
Max from Datingsmatch
Really love the feel of Datingsmatch. It's peaceful and people are sincere. But I've had a few small tech issues - like message history loading slowly on mobile. Nothing serious, but worth noting. Still, great platform overall
Hi Alfred,
Thanks for your thoughtful review! We’re glad you’re enjoying the overall feel of the platform and appreciate your feedback about the minor technical issues. Our team works continuously to improve performance, and we encourage you to report any issues directly to [email protected] so we can address them promptly.
Best,
Max from Datingsmatch
Glad the experience overall has been a good one. On the cost side, our team can walk you through usage options that might help manage that better, so feel free to reach out at [email protected]. — Rachel