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Dating.com

3.9

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Dating.com is the leading virtual intimacy platform focused on online communication and digital companionship. Operating in more than 150 countries, the platform allows people to connect across borders and communicate regardless of location. Explore honest Dating.com reviews and engage in an exciting journey of meeting someone new!


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Dating.com Reviews Summary

Dating.com has a rating of 3.9 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dating.com most frequently mention new friends, good luck and great experience. Dating.com ranks 10th among Social Network sites.

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Virginia
1 review
14 helpful votes
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It's a bloody site that rips you off. Everything you do is charged and this is somewhat unusual and freaks me out. It seems that they read your messages because if you include your contact details in your messages when you chat, the person doesn't see it or view it and then my sister got an email that she cannot exchange contact details in that platform. Meaning they read the message. So they are really gonna push you to use the site on everything until you don't have any pennies left to buy credits and most of the profiles are fake. They are like connected to this site to lure desperate people hoping to find love.

Date of experience: May 1, 2023
Alexander S. Dating.com Rep
over a year old

Dear Kingston

Thank you for your feedback. We are sorry to hear about your dissatisfaction.
There are two ways to share phone number or e-mail on our site:
1) If the member has a button Choose Presents on the member's page, you can send a gift and attach contact details in the message that comes along
2) If the member doesn't have the first option you can exchange contact via video chat. Video chat has microphone support. You may also simply show your email and phone number on a piece of paper in front of the camera.

At the moment, we do not implement any monthly plans with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services. But a few amazing benefits come along with it.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

Email us at [email protected]. We'd love to explain to you how it works and it is worthy of having.

Illinois
1 review
4 helpful votes
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IT'S ALL FAKE!
April 27, 2023

IT'S ALL FAKE!
Please don't register.
They pay people to pretend they are lawyers doctors and whatever so they keep texting and spend more money.

There was This "doctor" I talked for 10 minutes and after that he told me I'm in love with you, I want to share my life with you. Obviously he is one of the scammers because he doesn't exist as a doctor anywhere in the world and he was calling me my love, my god this is preposterous.

Someone has to do something.
I'll go to the authorities too.

Date of experience: April 27, 2023
Alexander S. Dating.com Rep
over a year old

Dear Bruce

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Hi! I believe your issue has to do with the fact that you have run out of credits. Please email us and we will gladly provide you the credit expenditure history plus provide you the tips on how to make your credits last.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at [email protected].

North Macedonia
1 review
1 helpful vote
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SCAM
April 23, 2023

It's all fake dating website, probably made by Indians ripping people off all polished website to look nice like facebook, tinder, bhenchods.

Date of experience: April 23, 2023
Alexander S. Dating.com Rep
over a year old

Hi! We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to [email protected] and we’ll personally check the profiles again for you.

Canada
1 review
7 helpful votes
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A total rip off with fake profiles of people who have no interest to get to know you better- I had my email and my phone number on my profile, a few only reached out- they all insisted to interact on the platform, the use google translate so the messages come across as hard to understand- the cost is outrageous as you get charged for every message or email you read- I have spent over a $1,000 in two months interacting with one person only. Video calls never work but you get charged 10 credits for every time you try regardless. I'm going to the everything in my power to make sure that is taken down- they are criminals.

Date of experience: April 22, 2023
Alexander S. Dating.com Rep
over a year old

Dear Aliija

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at [email protected].

Jamaica
1 review
31 helpful votes
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Wondering if this site is Scam!
April 11, 2023

I enjoy the conversations that I have with people I've met, but I feel these conversations are meant to lure you into spending more and more. Cause when you ask them not to send these $10 voice notes and emails they continue to send. Neither are we allowed to make contact outside the site or exchange personal details. I've been on the site for nearly a year and I find the charges for everything frustrating. Its like buying love.

Date of experience: April 11, 2023
Alexander S. Dating.com Rep
over a year old

Hi! I am sorry that our credit system may be a source of your disappointment at our website. Indeed, using certain services costs a fixed number of credits. Once they end, you should top up your profile to continue your communication. Please email us at [email protected] so that we could advise you on how to make credits last.

France
1 review
3 helpful votes
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These are ordinary swindlers, bots conduct frequent correspondence, already from the first phrases it becomes clear that you are not communicating with real people, but with robots. Phrases are too high-flown. They write what most people want to hear. Someone created the perfect "legitimate" business to cash in on someone's gullibility and desperation. For example, for some reason, one supposedly Frenchman has a medal with the Russian flag in his daughter's photo, and in another photo, if you look closely behind him, you can see a sign in Russian. Every 20 minutes of correspondence, the site requires you to replenish your account by another 22€ minimum. As soon as you register right there, your chat is full of messages from exclusively "successful" men. But in the process of communication, you will begin to notice that absolutely each of these "ideal" men absolutely for some reason does not want to meet in person or transfer communication to free chats like whatsapp and telegrams.

Date of experience: April 11, 2023
Alexander S. Dating.com Rep
over a year old

Dear Nataliya, Thank you for your feedback. We are sorry to hear that your experience was not satisfactory on the site. We are a respectable company that has been in business for over 25 years. Helping our clients write their success story is our priority. We have a strict anti-scam policy to protect our clients and make you feel secure on the app. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. Please share the profile link of that member you think might not be real and I will be more than happy to check and review for you!

New York
1 review
2 helpful votes
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Big Scam
April 5, 2023

Don't buy membership or credit in order to chat with someone on this website, I've been scammed by couple of fake profile, once you start talk to them you need to buy credit ($16) after 10 mins the website ask you renew credit to keep chatting with the same person, the profile look too good to be true. If you don't response then the profile disappears.
This website need to be shut down!

Date of experience: April 5, 2023
Alexander S. Dating.com Rep
over a year old

Dear Donna
We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we try to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a credit refund through our anti-scam policy.

In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team:
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

We take such things seriously and looking forward to your email at [email protected].

Portugal
1 review
3 helpful votes
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A total scam
April 5, 2023

An app only made of fake profiles, get rid of this total scam, the app forces you to subscribe to premium for you to read fake messages.

Date of experience: April 5, 2023
Alexander S. Dating.com Rep
over a year old

Hello! Thank you for sharing your concerns. We have Anti-Scam Policy in use to protect every member and make you feel secure. If a member misidentifies him/herself we will reimburse all credits incurred communicating with this member. Should you feel that someone has broken this policy, we would be more than happy to resolve the issue fast. We are waiting to your email a [email protected]

Nigeria
3 reviews
1 helpful vote
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The dating app is fantastic and provides a wide variety of features that make connecting with other singles simple.Additionally, using the app is free, so there's no need to pay for a premium account. Overall, dating.com is a great choice for anyone looking to find a partner online. I highly recommend it!

Date of experience: April 1, 2023
Bangladesh
1 review
1 helpful vote
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Veri nice experience
October 7, 2023

This is the number one dating website for dating a lawyer, offers some wonde…...,..

Date of experience: March 31, 2023
Nigeria
1 review
0 helpful votes
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I got it
October 7, 2023

My partner on dating.com is a nice and stunning woman. She adores me a lot, and I love her just as much in return. Yes, I have to spend a lot to use the site, but it has amazing benefits overall.

Date of experience: March 29, 2023
Switzerland
3 reviews
18 helpful votes
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Fake profile
March 29, 2023

There are another fake profile who asked his correspondents for real gifts and electronic presents. I am posting his photos here

+1
Date of experience: March 29, 2023
Alexander S. Dating.com Rep
over a year old

Dear Tamara, Thank you for your feedback. We are sorry to hear you feel this way. I checked your screenshots, I'm afraid it did not show the clear violation of our rules. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. Please send the detailed email to [email protected].

Zimbabwe
1 review
1 helpful vote
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I FEEL ROBBED.
March 27, 2023

Dear Support,

I recently upgraded my dating.com app and in just under an hour, I nol-onger have credits?. I feel robbed because firstly I do not know how this application works and I am still working my way around it, may you kindly come to my aid with the way forward as I was beginning to like this application but I feel it's unfair that all my credits have depleted and now I should pay more in less than a day, when It clearly stated that It would it is 19$ / month. Could you also send me the manual or how it works or at least have them on your website for new users to understand what they are getting themselves into.

Kind regards,
Unhappy customer.

Date of experience: March 27, 2023
Alexander S. Dating.com Rep
over a year old

Dear Lydie, We believe your issue has to do with the fact that you have run out of credits.Once they end, you should top up your profile to continue your communication. Please email us at [email protected] and we will gladly provide you the credit expenditure history plus provide you the tips on how to make your credits last.

India
1 review
0 helpful votes
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Best dating app
March 27, 2023

Why dating.com is the best adult dating site on the web. For starters, the site is completely mobile-friendly, making it really easy to use whether you're on your phone or your computer. I love that I can use it from anywhere and

Date of experience: March 26, 2023
Alexander S. Dating.com Rep
over a year old

Thanks for the feedback! It really helps us provide you with only the best services.

Pakistan
1 review
0 helpful votes
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10 on 10
October 7, 2023

I am very happy to be a part of this website. It has so much to offer. Yeah, it is a little bit expensive but somehow I manage to pay its dues.

Date of experience: March 25, 2023
Czechia
1 review
1 helpful vote
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Basically, I work in Cyber Security, and to be honest, this webpage made me start investigating about the scams they do. Basically, they have a bunch of bots ready to send you messages, messages than in the end make you pay a lot of money, because the app is really expensive, to read. I started asking every guy that texted me: say potato is you are real, and none of them did, they just gave me stupid answers which of course leads me to think they are bots. And many other things I'm not going to reveal because they will change it and make it better to scam people. But DO NOT REGISTER IN DATING.COM they are not only harvesting data, they are also stealing money from you with bots, users are NOT REAL.

Date of experience: March 24, 2023
Alexander S. Dating.com Rep
over a year old

Dear Bea

Thank you for your feedback. We are sorry to hear about your dissatisfaction. Please be informed that we are a premium site and there are no ADS here, which means we dont use or provide customers' personal information to other parties. You are protected by our Antiscam policy. We fight hard against fake profiles and scammers. If you think that a profile isn't real, please send a direct link to our customer success team [email protected]. We appreciate your help.

Canada
1 review
1 helpful vote
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I joined 2 mins ago, i have had a dosen invites to join a video chat and half that many messages. The messages are paragraphs long and i didn't even have a bio at the time. They all referred to my bio. Scetches me out.

Date of experience: March 23, 2023
Alexander S. Dating.com Rep
over a year old

Dear Eric

Thank you for your feedback. Please be informed that we are an online dating site that also gives full opportunity to members without having the photos to interact with members and get the full experience. We are sorry if you felt overwhelmed. We can always assist you if you reach us at [email protected].

Egypt
1 review
0 helpful votes
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I am very happy that finally I met my girlfriend in the site and she is planning to me in my apartment in coming weekend.

Date of experience: March 22, 2023
VE
1 review
0 helpful votes
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Nice
October 7, 2023

I have never used such kind of dating service before. Highly addictive and recommended dating site. 100% recommended

Date of experience: March 21, 2023
Nigeria
1 review
0 helpful votes
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I didn't even need training. This site has completely surpassed my expectations. Absolutely wonderful! Dating.com is awesome! Highly recommendable to others.

Date of experience: March 16, 2023