Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Dating.com is the leading virtual intimacy platform focused on online communication and digital companionship. Operating in more than 150 countries, the platform allows people to connect across borders and communicate regardless of location. Explore honest Dating.com reviews and engage in an exciting journey of meeting someone new!
Dating.com has a rating of 3.9 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dating.com most frequently mention new friends, good luck and great experience. Dating.com ranks 10th among Social Network sites.
We monitor reviews for authenticity
I wanted to close my account and the Live Support is not responding. There is no instant way for you to close your account in their website.
I decided to rename my profile as "CLOSED" and I deleted my pictures and I wrote in my profile "I just WANT TO CLOSE my account here and it seems the Live Support is USELESS" and I can't believe it there are still tons of guys messages talking life they haven't read my profile. Who the hell would send a message when a profile has no picture or details? Even though I deleted every information in my profile there is even a message that says "How can you cheer me up, sweetie?"
Whattttttttttt? Obviously tons of messages here are auto generated. There was even a message saying "Hey Handsome!" This site is just a total WASTE of TIME. Trust me!
It says you can communicate one of their representative in facebook and yet they disabled the message area (see screenshots below)
Everytime I attempt to reply those people who chat, why is it theres always poping out for the payment?
Hi! Dating.com works on a paid basis. We need the support of our clients to be able to provide them with the best service possible.
Why are there profiles with different names and age but same faces on uploaded pictures. 1 from USA and 1 Slovakia. Rip off! All messages from this guy is via email so you need to buy credits that are sooo expensive! 2 emails cost 16 USD dollars. If i didnt see the other profile I would have been fooled longer. Don't play with people!
Hello! We approve the members to make sure that no one is misusing our platform and this situation looks really shady.
Please help us to protect the rest of community by reporting these members to customer support ([email protected])
I've tried the site out for a couple of months. So far, so good. Tons of pretty girls to choose from. Maybe it's not the ideal way to create a relationship but it's still fun to chat to so many chicks.
This service is the best. Thanks to their perfect work, I could overcome all my fears with meeting new gorgeous women, flirt with them and make serious relations. Thanks a lot!
I was unsure about a dating site. But your site has brought me someone special. Thank you I had fun meeting new people and friends
Wow, that was an experience... You know when you have joined a few dating sites and it takes weeks to get anyone to even look at you? Not here, within 3 minutes you will receive a message from some 'horny' girl, every 3 minutes or less another girl will message you, each one has picture perfect profiles. Then the emails start to arrive, same story, some distant pretty girl with perfect pictures has taken the time to write to you (at apparently cost to her), but you guessed it, if you want to answer the 'bot' it will cost you. Within 1 hour I had over 40 messages, they were all auto generated by their 'bot', there is no opt out, no delete my profile, the only escape is to report spam and hope google sort it for you.
Hello! The main aim of Dating.com is to create a real active community where every member will be able to find a person to talk to. This makes us different from other platforms.
I met someone fairly quick. I didn't get catfished or experience any women propositioning me. I didn't come across any mean women.
It is good, but a lot of times I thought that I needed a freedom to set the distance and age of those who can see me - it lead to a few undesirable exchanges when I needed to tell people that I am going to be interested and they were really inciting on the reasons.
I open an account at Dating.com. Make a nice profile about me. Then I went in got in touch with the girls. All beautiful girls. Well, be careful, if you really want a serious relationship this is not your platform, here is all about credits, every time you are asked to buy more, and of course in the meantime nothings develops with the girl. Then I found that actually some of the profiles have even the same pictures in the background, how creative. Anyway they are all very nice girls especially the ones from Colombia, but is all about chat and looking, but I think not even one of them really look at my profile, anyway good luck and watch out for your money.
Hello, JulioRoberto! Thank you for your review! The profiles can have same background pictures because there is a default pack of pictures in the profile that the member can set as the background. You can check it yourself by clicking "update cover photo" in your profile.
Ridiculous price for nothing! I paid 15.99 euro for reading 1 emal!
My messages to online customer service via WhatsApp was ignored!
Hello, Dinara! Let me inform you that according to the rules of the site you cannot put your contacts in the chat, it is made for your own safety.
You can exchange contacts by contacting customer support via email ([email protected]) or by phone.
Our customer support managers will be also glad to give you your credits history to explain the charges.
It was the first time in my life to get online on a dating network, and although it I am quite experienced in using the Internet and Internet security, I didn't check the site properly and the interface seems quite sophisticates, somehow implies correctness. I registered to find out that in order to be able to send or read messages or emails you have to pay credits which cost 80 cents for 20 credits, and 1 minute life chat is 1 credit, one offline email is also 1 credit! This was the first shock, just unreasonably expensive! Fine I said, I pay it and there is something which you get later, it is impossible that you have to pay this much. Then I got a contact by a very attractive gentleman with great photos, but, as I am a linguist by profession, the langue he used didn't quite match his profile. I spoke to him in his language, serbian, which is not my mother tongue, but I perfectly understand and speak, then i asked him if he had ever visited my country and city, he said no but if he had a reason he would. Then i gave my skype and mail and asked him to contact me if he ever decides to come, I'll take him in a restaurant which is truly nice (related to the previous conversion). The profile is FILIP Belgrade. And all of a sudden the conversant became upset and said, o you can find mine number in a public directory, to which I commented the it is impossible that a gentleman who is a plastic surgeon reacts in this uneducated way! I sent him a message that he must be fake, after which he disappears. Another person is Predrag from Podgorica, to whom I did the same, in his language, saying if you really are this person on this site full of fakes please give me your skype or whatever contact and his reply was: "why don't you say it simple, you don't have money" to which I replied, I have but I won't give it to you. Otherwise, the fist 2-3 messages you get for free, so you can text in the beginning and they get you hooked. SCAMMERS!
Dear Mary, thank you for your comment. We are so sorry to hear about your unsuccessful experience. Wу would like to check the member you've been chatting with and verify that he is genuine. It is important for our platform to stay safe and secure. Please indicate your real Member ID number so we could find the member mentioned by you. Your assistance in this matter is highly appreciated.
Really great person, great match, love Dating.com. Great Date, Very good tools for interacting with women and felt really good about the online experience.
This site has been perfect matchmaker. I can easily go through my matches with no hassle. This is the best site for me.
After seven weeks, numerous phone calls and somewhere between 20 and 30 emails to support and despite promises that it will be available in the next couple of days, after following all the protocol on the site of dating.com, to request the contact details of two women nothing has happened.
In the meantime the women keep sending emails and sometimes you feel obligated to read them all reply at extortionate cost, probably the most expensive dating site in the world.
These people don't even have the decency to reply to emails anymore, and what's more to resolve an undertaking that they make in their fine print that contact details can be got or given to the women.
Don't pay the money
Hello! Thank you for your review! We are very sorry that this situation happened. Please accept put sincere apologies. However, I have checked the communication you had with our customer support department and would like to confirm that your contact details have been passed to the members you mentioned. Hope that they will get back to you soon.
I understand having to pay for the service, but if the prices were a bit more reasonable and we could chat a little longer you may get more positive reviews, It is very costly to maintain communication here, especially when showing pictures email and videos. I like the service but if you lower the cost more people would join and perhaps would not object to spending more money. Quantity and quality.
Hi, James! Thank you for your review and feedback! We are constantly working to make the site better, optimization of the prices is on the bucket list!
Fellows, we specialize in traking fake and scam websites... THIS ONE IS A BIG SCAM! Stay way from this site. I wasted $ 100+ USD just with 2 chats in 10 minutes by looking at their pictures and videos they sent me thru the chat... as someone here said, I have tried many times to ask them to continue the chat via skype and Whatsapp and email and eventhough I was getting invited to fly to their countries to meet they would not once reply to the simple offer of meeting on another system that is not legally steeling our money. Its sad that these companies can get away with this and even have the balls to answer each reviews here always with a good excuse and answer... Guys, if it looks like it is too good to be true IT IS! All those profiles were paid models photographed by proffessionels and Photoshop for their profiles... the hot women you think you're chating with is in fact someone in Nigeria or Columbia ( most likely a dude) and yes that person is getting paid for every dollars you are spending... Don't you find that weird that 99% of profiles are in their 20s and many don't look their ages and that their is hardly any huggly women? Have you seen any other sites that are ligit that don't have overweight and huggly women profiles! Use your head and go take a walk before you burn your money with this scam site... we will make it our priority to make as much publicity to expose this website and will not stop here... please join us in this fight and spred the word everywhere you can to help guys who fall for these scams. Thanks
Hi, Dan, thank you for the review. I will be glad to address your statements and explain some confusing points:
1. I wasted $ 100+ USD just with 2 chats in 10 minutes by looking at their pictures and videos they sent me thru the chat
Sorry to hear it, but the terms and conditions of the site as well as our Help Center state that watching photos and videos in the chat is paid for.
2. I have tried many times to ask them to continue the chat via skype and Whatsapp and email
We put a lot of effort in building a safe community where each member is verified. We also have the best anti-scam policy in the industry and 24/7 customer service. Neither Skype nor Whatsapp has it, that is why people prefer to stay with us rather than move to other platforms.
3. not legally steeling our money
All billing procedures, information about membership reactivation and additional purchases are listed online for our client to see. We would never bill anyone without authorization.
4. all those profiles were paid models photographed by proffessionels
We suggest all our members upload professionally made photos to get more attention. It is an international dating site, it is natural that people want to show the best of themselves:)
5. The hot women you think you're chating with is in fact someone in Nigeria or Columbia
It is absolutely not true. All profiles are manually verified by Verification Team, we even require to see the member's ID in case of any suspicion.
6. that person is getting paid for every dollars you are spending
It's forbidden to be compensated in any way on our site
7. Have you seen any other sites that are ligit that don't have overweight and huggly women profiles
This thing makes us a unique site :)
There are several women who have also profil on Anastasia dating site, and i know several of those get 50% of all money they get from chat. Been in Ukraina 10-15 times and met 2 translators who work for datingsite. And they told there are lots of girls who get money when they are chatting. And i also know, several of those girls are married or have boyfriends. So waste of time and money to use this site. And i have had my privat mail adress and my cellphone number on my profil in 3 weeks. No one have taken contact with me... hehe. Wonder why. So many fake women in there. They dont even waste time to read our profils. Auro generated chat..
Hi, Alpo! Let me tell you that it is not allowed to have your private information listed in your profile, that's why our moderators hide it.
According to the rules of the site, it is also forbidden to be paid to use it and any member who violates this rule will be deleted.
There is a bunch of fake reviews here. 100% FAKE! Stay Away and save your money... TOTAL TOTAL TOTAL RIP-OFF!
Hello, Finley! What makes you think so? Dating.com is a premium dating service with numerous success stories, premium customer service and best anti-scam protection in the industry. Not only satisfied customers write their reviews here, you can check it by going down the page. Please tell us, do you have any issues with the service? We will be glad to help you.
The site employs without question very attractive women from all parts of the world. Messages from the models appear to be pre-written and auto generated, designed to suck you in. Moreover, some of the ladies have admitted to not sending the auto generated messaging which is concerning. But many of these date sites that hire professional models are designed to accomplish one thing, take your money and put you in a very poor position to actually hook up or meet with any of the female models. Bottom line - PLEASE stay away from this site, the direction to contact their customer service department is somewhat disingenuine and borders along the lines of deceit.
Hello, Andrew! Thank you for your review! Have you tried using the service? The member ID indicated by you is not valid.
Dating.com Team would like to specify that there are no auto-generated messages on the site. All content is written and sent by the members themselves personally or through "Let's Mingle" service. This service lets our members message a wide range of users who match their search criteria. The site does not hire its users as well.
Answer: Hi Curtis! Yes! Absolutly all our members are real! We have a special verification team to check all our members are real. We don't have any fake profiles on our platform. If you met any suspicious profile, please contact our CSD team. Best regards, Alex
Answer: Yes, I am a woman, I had been on the dating. Communities website for almost 3 months, I know very well as after they sent the email, I have to pay 10 credit to read each email. Even pictures, photo, video clip. If they are real why after chatting for months we already talking about marriage and still they refused (not one but 4 men from that website) to give real contact, email and wechat ID. In China wechat is very common even 80 years old have wechat. The men on thus site all claimed too old for wechat. That is really wired. Please be careful, those who said good review here, may be also their people. I am one of the victim who lose 5000 USD. I knew better.
Answer: Hi Robert! Absolutly not! All messages are created only by users. To make chat invite you can use Mingle service. Best regards, Alex
Answer: There are real people behind the photos. But they do not look for a real partner. You just pay and chat people under their profiles. Maybe just operators.
Answer: Yeah, I totally agree with you Regina. I tried asking them to keep in touch on Instagram or Facebook, and I did not receive any responses. Moreover, they kept sending me the same messages and emails. I've been wondering whether they are real or not.
Answer: No, you will not! If you use the tokens and do not realize that it's by the minute it goes fast... also, emailing costs more and they must get paid to chat with you! All the men are fake!
Answer: You can not exchange contact details in the dating.com because the person whom your chatting with is a staff of the site pretending to be the person in the picture.
Answer: Dating.com is a bad site at, they specialize in scamming people. They cover scammers. When I give all the evidence to prove Fake membership of the website, but they always give the reasons of being unintentional, irresponsible, wasting time, going around. I spent a lot of money for a member, but they returned me the wrong amount and even said it was their good deed. Here, I am the one who gives money, but I receive all Fake people, don't think you are charitable for others. There are many Fake members in Dating.com. I have proof, proving they're fake. I ask Dating.com to pay me back for the exact amount I spent.
Answer: Hi! We accept debit cards and PayPal. If you have any issues purchasing the service please contact customer support at [email protected]
Answer: More than you could afford! The site is a scam


Hello! We sincerely apologize for any inconvenience caused by the delay fulfilling your request. We are currently working outside our usual reply rate duу to an increased number of requests.
Your account was successfully deleted.