Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Dating.com

Dating.comReviews 1,248

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Dating.com is the leading virtual intimacy platform focused on online communication and digital companionship. Operating in more than 150 countries, the platform allows people to connect across borders and communicate regardless of location. Explore honest Dating.com reviews and engage in an exciting journey of meeting someone new!


+438
How would you rate Dating.com?
grey stargrey stargrey stargrey stargrey star

Dating.com Reviews Summary

Dating.com has a rating of 3.4 stars from 1,248 reviews, indicating that most customers are generally satisfied with their purchases. Dating.com ranks 12th among Social Network sites.

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Arizona
1 review
9 helpful votes
Follow Lisa R.
Unfollow Lisa R.
Share Review
Report Review

This is a scam, there are hired people to chat. They all use the same lines and once you purchase a few credits they auto renew you for hundreds of dollars. They refuse to deal with you when you call customer service. They took 597 Euro from my paypal account with authorization. I guess when you purchase any amount they renew you for the highest amount. ITS A SCAM!

Date of experience: July 11, 2019
Daria S. — Dating.com Rep
over a year old

Dear Lisa,
We are sorry to hear about your unsatisfying experience on our website. We closely monitor for any inappropriate behavior to ensure nobody is using our international dating platform to make a profit. Please let us know if you have complaints about particular members or our pricing policy. We will be happy to address any questions via email [email protected].
Kind regards,
Daria.

South Africa
1 review
9 helpful votes
Follow Palesa N.
Unfollow Palesa N.
Share Review
Report Review

It's a Scam
July 8, 2019

They put fake profiles, they all claim to be lawyers, doctors etc, but content of English they speak it's horrible, each time u want to chat, the site asked for rediculous amount of money be fore u can open a mail or before u can send a mail or message, like R169 per email

Date of experience: July 5, 2019
Daria S. — Dating.com Rep
over a year old

Dear Palesa,
We fight hard against fake profiles and scammers. Please send us links to profiles you experienced issues with to [email protected] and we’ll personally check the profiles for you. We will be happy to address your concerns regarding our site's prices and policies.
Kind regards,
Daria.

Czechia
1 review
8 helpful votes
Follow Appolo N.
Unfollow Appolo N.
Share Review
Report Review

Pathethic fraud!
July 3, 2019

Just stay away! My first and last dating experience ever! All the profiles are fake! They just want money... more and more. If they try to charge my account without my permission, I will make this very public! I strictly asked the support to tell me, if I have a subscription, even though I haven't asked for it. Response was gibberish about unsuscribing from e-mails. After another reply from my side, nothing happened. The men who replied to me all talk as robots. A "journalist" had such a poor knowledge of English, and he is "PhD". All men living in Germany have no idea how to speak German! It is a fraud! I just deleted my account, or at least tried to. There was not a single contact who would be able to provide a normal conversation. Very sad.

Date of experience: June 30, 2019
Daria S. — Dating.com Rep
over a year old

Dear Sofia,
We are sorry to hear about your unsatisfying experience with members. Please contact us via email [email protected] so we could assist you further. Additionally, please provide us with ID numbers or links of profiles in question.
Best regards,
Daria

Finland
1 review
16 helpful votes
Follow Nora L.
Unfollow Nora L.
Share Review
Report Review

SCAM
June 30, 2019

STAY AWAY FROM THIS SITE! AND IF DONT, DO_NOT_ GIVE THEM YOUR CARD NUMBER OR PAYPALL! Omg, where to begin - When I signed up, even before I put a picture on, instantly my inbox was just popping with new messages. From AMAZINGLY handsome men. And all of them were (surprise surprise!) either doctors, lawyers or models. (Also 'doctors and lawyers' looked like a models.) ALL of them: Non smokers, no drinking, no divorced, no kids. Like, WHO IS THAT STUPID?! FOR REAL? I was lucky, I didn't spend any penny there and started to read reviews. But you know what; I'm really lonely and wanna find love; I can imagine, if the scam hasn't been that obvious - eventhough I'm kinda poor student, I would pay for love and spend my last money on it. Luckily I didn't, but I know there are people who have not much money and makes that mistake. I wanna BURN your site down, you piece of $#*! -pathetic frauds. You're playing with real, lonely hearts here. Hope you, who are responsible of this $#*!, roll with your scam money for a couple years and burn in hell for eternity. You should go to jail. You're just pathetic, pathetic thief. Nothing more, I just wanna spit on you. I'm gonna make sure, everybody knows and spread the word about this.

Date of experience: June 26, 2019
Daria S. — Dating.com Rep
over a year old

Dear Nora,
We would like to address your concerns about the members so please contact us at [email protected]. Please note that we fight hard against fake profiles and scammers and want to make our website a safe and enjoyable place. Additionally, please provide us with your ID number or email registered.
Best regards,
Daria.

Virginia
2 reviews
1 helpful vote
Follow Inny W.
Unfollow Inny W.
Share Review
Report Review

User friendly
June 30, 2019

Dating.com is a great site, efficient, user friendly and funny with tons of wonderful and interesting people. However tough and specific as standards are very high there.

Date of experience: June 26, 2019
Nigeria
1 review
10 helpful votes
Follow sampson j.
Unfollow sampson j.
Share Review
Report Review

I lost $18 within some minutes for nothing. Their members' profiles are fake. Most of them are from colombia. The Admin charges you more for messages like: I like you; I love you; etc. From all indications, their members are all fake

Date of experience: June 24, 2019
Daria S. — Dating.com Rep
over a year old

Dear Sampson,
On our site, we have a very strict security policy, as the security of our members is the top priority. If you think that a profile isn't real, please send a direct link to our customer success team [email protected]. Please provide us with your ID number or email address as well.
Kind regards,
Daria

California
1 review
16 helpful votes
Follow george g.
Unfollow george g.
Share Review
Report Review

After wasting 60 dolllars on chatting with a girl that said she absolutely wanted to meet me, she stopped texting when I sent my regular email, go figure there after I left the pay per text and she wasnt getting her commission anymore, if it was her on other end, might be a large fat man for all I know, but they drained my paypal account quickly, I texted 14 more girls that said they saw my profile and wanted to "talk" but when I sent my regular email, suddenly NO REPLY across the board, not a single response, go figure, absolute total scam site, BTW im middle aged, considered handsome by most girls and have a pic on my profile working on my Ferrari. So I don't want to hear excuses. Lol. Fool me once shame on me. Don't waste youyr money.

Date of experience: June 18, 2019
Daria S. — Dating.com Rep
over a year old

Dear George,
Could you please provide us with your ID number or email registered? We will be happy to address your concerns once you contact us at [email protected]
Kind regards,
Daria.

Virginia
1 review
1 helpful vote
Follow Simon M.
Unfollow Simon M.
Share Review
Report Review

This site is 100% true. We can be connected with many people all around the world with this site. I have been friends with many and they are all true account. No need worry about fake users. Because this site is 100% true. I highly recommend this site for everyone.

Date of experience: June 17, 2019
NL
1 review
2 helpful votes
Follow Brain E.
Unfollow Brain E.
Share Review
Report Review

I love the dating.com site for several reasons: This is one of the sites you will manage to explore various events, meet with new friends you would never have come across, and come to know various places around the world. I advise friends to try it Now

Date of experience: June 17, 2019
Singapore
1 review
0 helpful votes
Follow Steve D.
Unfollow Steve D.
Share Review
Report Review

Dating.com gives you the possibility of making friends and meeting new people, dating very safely. I had no problem accessing it. Great technical support to assist you.

Date of experience: June 17, 2019
California
1 review
22 helpful votes
Follow Kae S.
Unfollow Kae S.
Share Review
Report Review

Every profile on this site is fake. On top of that they charge per every text. So you spend money only to realize that you're being scammed. Don't trust this site and don't waste your money. I'm having a hell of a time trying to delete my account.

Dating.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2019
NL
1 review
25 helpful votes
Follow Nat G.
Unfollow Nat G.
Share Review
Report Review

They are still charging money from my card for auto subscription.
I cannot cancel it...

HELP
Fake profiles. Once you step in handsome men are writing you random canned questions and fail to maintain an actual human dialogue. To read messages, you must pay. Charges are arranged so that it is easy to lose 100 usd at once which I actually did last night. And guess what? This amount was not enough to continue communication.
Support is silent. Russian names with US phone number.
That's a pure cybercrime and will be reported to Europol and all other entities.

Date of experience: June 4, 2019
Daria S. — Dating.com Rep
over a year old

Dear Nat,
We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to [email protected] and we’ll personally check the profiles for you. You can also call at +1889809770, we are available 24/7. We will be happy to address your concerns regarding our site's prices and policies.

Philippines
1 review
13 helpful votes
Follow Cherry s.
Unfollow Cherry s.
Share Review
Report Review

Check all reviews of men and women who were victims of this site. The site will lure you into buying credits which are converted to commissions for the thieves in the site. No relationships will be built here as translators or staff of the sites are the ones responding in behalf of the men in photo. Love letters and emails are sent by these translators to the subscriber which will make you think that he is dead serious about you, but these are general love letters sent to a bunch of women / men. As soon as one subscribes, you will see 100 of men writing to you at the same time using Dear, darling, baby when you still don't know each other... grave deception! Don't fall into the trap because they will steal your hard earned money and traumatized you.

Dating.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2019
GB
1 review
11 helpful votes
Follow Anonymous A.
Unfollow Anonymous A.
Share Review
Report Review

Absolute disaster
May 29, 2019

This is the worst ever. A complete scam with fake profiles. Don't go near it, ridiculous payment system. When you raise a complaint't with their so called customer support they ignore you. Customers should have the liberty to delete their account anytime they want, why should one contact them for deletion of account. Ridiculous. I pray that justice be done for all victimised. My God have mercy on these heartless and cruel people who are out there to defraud innocent souls

Date of experience: May 26, 2019
Daria S. — Dating.com Rep
over a year old

Dear Madam,
I am sorry to hear that your request to Customer support has not been handled. We bring you apologies for this situation. Please contact our Customer support via email at [email protected] or by calling at +18889809770.

Philippines
2 reviews
33 helpful votes
Follow Ceejay G.
Unfollow Ceejay G.
Share Review
Report Review

It is a SCAM
May 13, 2019

The profiles are fake. They are people who works for the site. They chat with you thinking they are the ones on the picture and make you spend money. They would arrange a meet up but they dont show up then they make farfetched excuses why they were not able to show up.

Date of experience: May 10, 2019
Daria S. — Dating.com Rep
over a year old

Dear Ceejay,
We closely monitor for any inappropriate behavior to ensure nobody is using our international dating platform to make a profit. We intend that every member using our services does so having a genuine and sincere interest in finding their match. We would like to address your concerns, so I kindly ask you to contact us via email at [email protected] or by calling at +18889809770.

Israel
1 review
19 helpful votes
Follow Olya S.
Unfollow Olya S.
Share Review
Report Review

SCAM - BE AWARE!
May 12, 2019

DO NOT BELIEVE TO THIS SITE. - A NEW INTERNET SCAM. THEY ARE CHARGING YOUR MONEY VERY FAST, YOU ARE PAYING HUNDREDS OF DOLLARS FOR NOTHING. AS I SEE NOW THE SITE HAS A BAD REPUTATION. THEY ARE CHARGING YOU FOR READING A LETTER, WRITING A LETTER.
PEOPLE WHO HAVE A CONVERSATION WITH YOU, ARE NOT INTERESTED IN YOU, IT IS LIKE A FACTORY - THEY SEND THE SAME LETTER FOR EACH GIRL. A SHAME!
THEY ARE NOT READY TO RETURN MONEY. THE SITE MUST! BE CLOSED.

Date of experience: May 10, 2019
Daria S. — Dating.com Rep
over a year old

Dear Madam,
We are sorry to hear about your concerns about our pricing policy. Our prices may seem a bit high, check what you get for it: anti-scam protection, constant updates with new exciting features. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you. We are available at +18889809770 at any time. You can also share your concerns via email [email protected].

GB
1 review
14 helpful votes
Follow Sarah M.
Unfollow Sarah M.
Share Review
Report Review

Fraudulant
May 12, 2019

Disgusting when there are genuinely lonely people out there looking to meet someone. I spent money I could ill afford and was stupid, then I realised I was being conned, don't make the same mistake, stay away

Dating.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2019
France
1 review
0 helpful votes
Follow Simon T.
Unfollow Simon T.
Share Review
Report Review

Works Great
May 3, 2019

Works Great! Love the concept, but it's a little tricky to figure out at first. Still not quite sure how to use some features. Bug issues need to be fixed and push notifications would be nice, but it's getting there.

Date of experience: April 30, 2019
Denmark
1 review
31 helpful votes
Follow Debora A.
Unfollow Debora A.
Share Review
Report Review

1. You don't have to be a professor to tell that 90% of the positive reviews on this site has been written by the same person! Dating.com writes a lot of positive reviews here!

2. If you browse people at dating.com you will quickly notice that the same persons roll over the screen again and again. They have only about 100 profiles and most of them are fake profiles.

3. If you read the persons profiles you will find a looooot of inconsistencies. A 20 year old woman claims to be a doctor etc...!

4. I've been there for a long time now and all these gorgeus ladies are STILL there! It seems that no one wants them or... maybe they are just stationary profiles ment for sending you a few lines and then they stop writing when you want to meet or communicate OUTSIDE the site...

Date of experience: April 24, 2019
Singapore
1 review
0 helpful votes
Follow Cameron C.
Unfollow Cameron C.
Share Review
Report Review

Dating.com provides many helpful safety tips to ensure users have a pleasant experience and use good judgment while mingling online. These dating experts encourage users to always meet in public, go at their own pace, and trust their instincts.

Date of experience: April 18, 2019