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Darn Good Yarn Reviews Summary
Darn Good Yarn has a rating of 3.8 stars from 126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Darn Good Yarn most frequently mention customer service, sari skirt and ankle length. Darn Good Yarn ranks 8th among Indian Clothing sites.
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Such nice quality yarns and a nice variety of high quality fibers. The Yarn Of The Month Box is suuuper fun too! I highly recommend you check them out. The facebook group for their monthly box is one of my favorite social media pages as well. It really is a fun experience all around and I've thoroughly enjoyed all the fun packages I've gotten from them over the last few months.
I just finished my first monthly project, a small colorful cowl. I love that everything you need is in the box! It was fun & easy to complete! Thanks Darn Good Yarn!
Thank you so much for writing in, and for sharing your amazing work! Getting to see what our customers are making with our Darn Good Yarn always puts a smile on my face, and is one of my favorite parts of this job! Great work, and thank you for your support.
-Claudia
I received my skirts within a week of ordering and they are beautiful. I purchased them as gifts and the recipients love them. And, I can't say enough about the exceptional customer service. I will definitely be ordering more.
Hi Tracy!
Thank you for your feedback and I'm happy they love it too :) I sincerely appreciate you taking time out of your day to send this note. Thanks again!
Update:
Amanda reached out and apologized profusely. She promised to handle my exchange personally and ship it out first thing Monday.
I ordered 5 skirts 3/14/19 (buy 2 get 3 free promotion). They took a long time to arrive and I needed to return all of them to be exchanged as they did not fit the description I provided. I shipped them UPS at my expense ($26) and with the tracking info I could see they were accepted by "Snow" 4/10/19 at 11:17am. It is now 4/19/19 and I STILL have not recieved confirmation that they have been received, or that my exchange is being processed. I had to email them to request the number THEY require to avoid restocking fees. I have emailed them 3 times in regards to the status of my return and have recieved lack luster form emails in return. I tried chatting only to receive a generic "we're working on it and will send you an email when we process your exchange". I have reached out to no avail. The customer service experience I've had with Darn Good Yarn has been on par with scam companies that operate from China. I'm one Monday away from reporting the transaction to my credit card company as fraudulent. A little communication is all I have asked and I've been repeatedly ghosted.
I don't recommend this company at all.
Hi Amy!
I can't imagine the long wait of your exchange and we are really sorry about it :( Thank you for your constant communication and this feedback is much appreciated. Amanda is already working on new strategies to improve our services and work-around!
-Claudia
New ti knitting and still finding my style
I was SO excited about my yarn I ordered 2 more! For a shawl - It was going to be a gift but I think I will keep it
I normally knit things requiring longer needles than I was sent but they are so cute I may have to knit some wash cloths! And haven't tried crocheting yet but hope to soon
So easy to say I loved my box!
Just got my box of yarn I so love that darn good yarn I love to crochet for my granddaughter and this will give us some unique yarns to use!
Thank you Sew! We appreciate your feedback and we are truly inspired. I hope these projects will give you more boding time with you and your granddaughter :) Hope we get to see your finish projects too!:)
-Claudia
The subscription box is perfect for a busy and creative person such as myself. I've seen the ads on Facebook for it for some time and only recently ordered a subscription box. Didn't disappoint and will renew when finished with current yarn projects
We are very glad to hear it. We appreciate your feedback and it makes us strive to make every subscription kits fun and awesome! Can't wait for you to try more projects soon!
-Claudia
I hadn't knitted in several years, i saw the ad on Facebook and thought this could be a way to get back into it so a am getting the box once a month with a project and yarn. It has the instructions in both knitting and crocheting. I haven't crocheted before but want to learn. Yay!
Glad to know that you are having fun! :) We can not wait to see your complete projects so make sure to tag us on social using #DGY #MakeItYours. Thank you so much for your kind words, and for all your support.
-Claudia
I loved my first darn good yarn of the month box. It included yarn, crochet hook and knitting needle set and it came with a mystery gift that I absolutely love. The yarn was super soft. I can't wait for next months box.
I am so happy that I have received your package and thank you for your attention and appreciation. Your words are really inspiring and motivating to each one of us!:)
-Claudia
I absolutely love Darn Good Yarn! The monthly subscription is a great way to get high end yarn at a fantastic price and the projects are so much fun. The customer service and engagement from staff are stellar. Thank you for all you do!
Terrific! Thank you for your feedback as well. People like you always inspire us to do more. It's amazing and joyous to get a compliment from all of you.
-Claudia
I couldn't believe how beautiful my 5 skirts and to my surprise they are reversible so 10 skirts! I hesitated buying because I live in Canada and the exchange rate makes them more pricey BUT they are worth every penny. Gorgeous fabric and colours!
I'm so happy to hear that you love you're loving your skirts :) Thank you for your kind words and support and we hope to see photo/s of you wearing those skirts you've received!
-Claudia
My husband ordered the introductory box for me for my birthday in January. It came in a timely manner and I enjoyed what I received. I was excited to get the next box! He was charged for February's box on I believe the first week of February and by March 1st it had not been fulfilled. He reached out through email and was told there was an issue with their merchandiser and the box would come as soon as that was resolved. That's okay but in the mean time he's about to be charged for the March box with no indication when we would receive the February box. And they didn't offer to delay the subscription or give a coupon for our delay. I don't know anyone in their right mind who would be okay being charged twice and not receiving product.
Hi Becky!
I am so sorry for this experience! The second Box was a bit delay but we believe all of those customers who were affected is about to get this package this week. Almost all of the packages were delivered today. We have also sent an email that we have included an extra item and added rewards to your account due this inconvenience. If you have not receive any response, can you email or call us so we can help you track your order?. Thank you and we hope to hear from you soon!
-Claudia
Join darn good yarn club, received my first box and was so pleased I join. Had been looking for a reason to get back to knitting, and find it. Beautiful yarn, and I received as a bonus, beautiful needles... thanks... waiting for the months to follow... love it.
We are so glad that you joined! We are inspired to do well and continue our service offering fun and quality products which both provides creative leisure to all our subscribers and ethical jobs to our cooperatives in India and Nepal. Thank you for your support!:)
-Claudia
I received my first box on Saturday and completed the cowl on Sunday and I can't wait for my next box. All the materials included in the beautiful package exceeded my expectations. A very professional operation. Looking forward to my next box! This company deserves 5 stars.
Thank you so much Anne for you feedback! We are so thankful to hear from all of our customers and your feedback means a lot to us! We can't wait to send you more exciting projects soon :) Don't forget to keep sharing you finished projects!:)
-Claudia
I just want to say that darn good yarn is awesome! I have already received and finished knitting my first box! The yarn was honestly the softest thing I have ever felt in my life and that's what made knitting it so enjoyable. One thing I would say though is that the first box's knitting pattern makes the cowl curl up on the sides. It would have been nice to be warned of this in the pattern directions, but I guess I should have known since it was a purl/knit pattern! All in all though, 5 stars and I can't wait for my next box!
Wow! That's music to our ears :) Thank you for such amazing feedback and this is what makes us do what we do. Thank you for your support and we can't wait to send more amazing monthly kits!
-Claudia
I ordered one wrap skirt and was a little nervous about not seeing it. It was a clearance one so I wasn't expecting great colors. It's beautiful! Teals and blues are my absolute favorites. I just ordered 3 more.
Wow! Thank you taking a leap :) I'm so happy to know you love your skirt so far and i'm hoping those 3 new ones are as lovely as the first! Thank you for this feedback.:)
-Claudia
I joined the yarn of the month and purchased a yarn bowl. Shipping was fast and products were just a promised. Service and follow up is awesome. I had an issue with a coupon and it was addressed and honored promptly! I love Darn Good Yarn!
Lovely smile! Thank you for writing in! I am glad that you joined our monthly subscription and we can't wait for you to try more awesome projects soon! We love you too!
-Claudia
I love all the products that I have purchased from darn good yarn. The quality is amazing and I love the fact that there materials are recycled. I reccomend all the products that sell.
Thank you Marcy! :) We can't help but smile reading feedback like yours. We truly appreciate your support!
-Claudia
Great product, great people, great cause.
The staff are so fast with response, and offer suggestions to help!
Thank you Rebecca! We appreciate your feedback. It’s people like you that make Darn Good Yarn so great and keep us going on our mission:)
-Claudia
Bought 2 Sari silk skirts they are beautiful. I was so impressed bought another one waiting for it to arrive. Can't wait for it to arrive.
The customer service is great they treat you like a friend. So glad I found this company.
Hi Yvette! Thank you so much for the wonderful review! You are family to us, and your support allows us to do what we love. None of this would be possible without amazing people like yourself, so it truly is a pleasure to know you enjoy our sari skirts, and if we can ever assist please don't hesitate to reach out.
Have a beautiful day, and thanks again!
- Phil
From the business
Gorgeous yarns and fabrics to blow you away! Ethically-sourced, environmentally-friendly recycled silk and plenty more at Darn Good Yarn!
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I am glad you LOVE it! We appreciate your support and your feedback means a lot to us. and I'm so happy we were able to provide a great experience! ❤️
Claudia