DanburyMint

Someone please explain how we can do a class action lawsuit against companies like this one and Bradford exchange that do these bait and switch scams on hard working people. I will gladly Participate

I'm sorry I made the mistake of ordering from this company again. I've had issues with payed orders going unfulfilled in the past but a family member was interested in a particular item and I said I would look into obtaining it. So I put the order through on the Danbury Mint website. The funds were drawn from my checking account within minutes but no confirmation email. I spoke with a customer service supervisor and was told that a confirmation email would be sent immediately. I still haven't heard anything. Don't waste your time with the Danbury Mint there products are junk anyway. There are many many more reputable coin sellers who are much more comfortable to do business with.

I ordered three Christmas gifts on 12/10/2020. It's 2/3/2021 and they have not shipped yet! When I placed the order there was a notation that said they were not guaranteed for delivery by Christmas but there was and estimated ship date of two weeks. I was aware that they might not deliver in time for Christmas.
The estimated ship date has been moved out four times. The most recent was today and it is still an estimated date. When I called customer service two weeks ago I was told it appeared they had shipped.
I will never order from them again.

My husband bought me a gold...(not, plated) bracelet from Danbury Mint which needed a link removed to fit me.
When I brought it to our very reputable local jeweler, the clerk brought it to the back to verify that it could be properly sized.
The jeweler emerged and asked me where my husband had bought it, and I told him, "from Danbury Mint."

I was embarrassed when he replied that it wasn't real gold, at all.

My husband thought the jeweler was wrong, and bought me another beautiful looking bracelet with "S-link, 91 black diamond bracelet"... for $299.00.

This one will also need to be sized, and I'm willing to bet that whatever these black gems in the bracelet are...
(although stunning & beautiful)... are likely, NOT real 91(!) black diamonds, (for that price), and will likely be turned away by yet, another reputable jeweler, for sizing.

I'll follow up with an apology, if my assessment/assumption is completely wrong.

Disappointed in Danbury's misrepresentation.

Can you buy coins? Yes. Can you pay way more than they're worth? Absolutely. What a scam. I've been collecting coins for 50 years and it's a shame what people are charged. My guess is they are either old or coin novices. My mother-in-law got phished by DM. I found out she's been buying coins from them the last couple of years. She's 86 and believes the crap they write in their brochures. They tell you all about the value of the coin but forget to tell you it has to be in MS-65 grade condition which it isn't unless it's a newer mint coin. For those they double the price. You can't even remove a credit card from online, you must call in. Is that even legal? Of course when you call in they try to convince you to keep it there so you won't miss any of their "special offers". The only one making a mint is Danbury.

8 times I've asked to be taken off they email list... 8 times I've been told it would be done. Yet I still get 3 a day, at least. Next time I am going to New York State Attorney General's office.

I was promised delivery before dec. 25,2020! Did't happen! DON'T EVEN KNOW MY GIFT FOR GREAT FRIEND IS! I WANT ANSWERS OR MY MONEY BACK! THIS REALLY SUCKS-WAS HOPING TO GIVE GREAT FRIEND GREAT GIFT FOR CHRISTMAS NOW SHOOT TO HELL! THANKS ALOT

Danbury sent me an advertisement for a ring. It was Guarantee Christmas Delivery, 4 to 6 weeks after ordering. I ordered it the next day (first week in November). Received email that it had shipped on 12/7/20. No update in tracking since then. I sent an e-mail and received the following - "Thank you for your recent inquiry. We show that the order was shipped to your address. USPS are not updating their tracking in a timely manner due to the volume. You should see the order arrive over the weekend. If you do not have it by Monday, please let us know and we will order a replacement for you. Unfortunately, if we order a replacement, it won't make Christmas. We apologize for the inconvenience and delay. If we can be of further assistance, please let us know."
What happed to Guarantee Christmas Delivery? They managed to charge my credit card on time. I also called their service desk, completely useless. The gal could hardly speak English and had no update (actually I do not believe that she understood what I was saying). This use to be a good company, but from my experience and the other reviews, I would say their service has dropped dramatically and should be ready to go out of business soon.

I placed an order on 11/16/20. I received a email stating my order shipped on 12/8/20. Since then tracking has not updated and still says as of today 12/18/20 "label created, item not yet received". Just spoke with customer service. I was rudely told this is a problem at usps, that their not scanning in items. I can wait till next week to see if it arrives, or they can mark it as lost and order another item which won't be delivered till mid January. I was promised arrival by Christmas. Customer service is not willing to honor their advertisement. Bad business. Next stop, BBB, oh wait their not BBB accredited. Do yourself and loved ones a favor by looking elsewhere. Rude people practicing bad business. Where is communication that I wouldn't get my item by Christmas if I didn't call? What's the point in purchasing a Christmas gift advertised especially "before Christmas arrival"!?
Update: 1/14/21
The item was received 12/28/20.
Item was smaller than it appeared in pictures, I also received a "promotional" email 12/20/21 stating "order now for arrival before Christmas". Kind of a slap in the face to push the same delivery quotes that wasn't honored for an order placed in November. With this update I also included the stated promise for Christmas delivery.
Would never do business with this company again.

It's the last time i will order from these skanks. I started collecting the Welsh 5 and 6 nation's pin badge collection. All of a sudden these so called people have stopped sending me the rest of the collection for me to finish the collection off. I've now got an unfinished set. Suppose this is what you get from southern rip off companies. Danbury mint should be ASHAMED OF THEMSELVES.

My boyfriend purchased a bracelet for Christmas last year. After 6 months of wear ing it 24/7 the gold started coming off and turned a copper color in spots. In January he bought me a ring for my birthday same thing happened to the ring after 6 months. If he knew this was going to happen then he would of never bought the ring for me. But since he bought them within a month apart he did not know this was going to happen to either one. And since there is only a 90 day return or replacement policy we could not return either of them.