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DaimerReviews 135

3.9

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Daimer Reviews Summary

Daimer has a rating of 3.9 stars from 135 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Daimer most frequently mention customer service and steam cleaner. Daimer ranks 6th among Cleaning Products sites.

value
2
shipping
2
returns
1

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673 reviews

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Marlene B.
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We have not used the cleaner yet so can not give and comments at this time

Date of experience: January 17, 2017
Ernest A.
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The carpet cleaner was easy to setup, but I couldn't get the hot water to work, so I called Daimer. A technician emailed me the exact steps to use to get my carpets clean. It turns out I was spraying the water too much. Great service!

Date of experience: December 31, 2016
Ronald B.
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Talked with Alex very helpful and defiantly an asset to the sales and info department. Very knowledgeable and helpful. Thank you!

Date of experience: December 27, 2016
Phil S.
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Easy buying experience
December 14, 2016

Easy buying experience. Very satisfied with our purchase and the unit.

Date of experience: December 14, 2016
Pamela D.
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My only complaint is that for some reason there were demonstrations that we could hear the audio but not see the video.

My husband is using it right now. The grout in our floor tiles looks much better in all the bathrooms.

Date of experience: November 27, 2016
Doug l.
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The promotion was just that I was told I would get extra tips for each unit
Now I find my self using tips that are worn out
I can't seem to get the anywhere so I'm stuck waiting
Love the machines, Work great

Date of experience: November 23, 2016
Janice C.
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Just need replacement brushes for a steamer I've had for years. Love it!

Date of experience: October 25, 2016
Jerri C.
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I have not used the machine yet but it looks awesome. Can't wait to use it.

Date of experience: October 23, 2016
Priscilla P.
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This is a fine product that I will purchase again
October 11, 2016

This is a fine product that I will purchase again.

Date of experience: October 11, 2016
kathy m.
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Very hard to find nylon brushes on the website
September 30, 2016

Very hard to find nylon brushes on the website. No obvious place to find them. Had to search.:-(

Date of experience: September 30, 2016
Alysia S.
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Whether I buy from you again or not depends upon the quality of the equipment that I am buying.

Date of experience: August 30, 2016
Roxie R.
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I have had my XTreme Power 9300 for 3 years and absolutely love it. The customer service is top notch. I will continue to use Diamer products and services.

Date of experience: August 11, 2016
Raul G.
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Easy website to navigate
July 10, 2016

Easy website to navigate. Website provided all the information I needed to make an informed decision

Date of experience: July 10, 2016
Gary L.
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Just buying microfiber towels for an old steam cleaner I still use around the house. I hope these are heavier duty than ones I can get in stores. Your website navigation is great!

Now that the towels have arrived I can say that I am very disappointed. They have a Kirkland label which is the Costco brand. They are standard run-of-the-mill towels that I could buy anywhere for half the price.

Date of experience: May 25, 2016
Pam M.
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For some reason the site said I had ordered 3 machines instead of the one I ordered. When I went back to change the information, it would not correct, so I back tracked and then went to another computer.
Other than that it was a good experience.

Date of experience: May 7, 2016
Ralph S.
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The steamer took time to build up steam to do what I purchased it for, cleaning grout on my tile floors. I would had liked it to work faster but I would had to purchase a larger unit. This worked fine. Just don.t rush the job.

Date of experience: April 4, 2016
GALE B.
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Very easy to shop
March 25, 2016

Very easy to shop. My Kleenjet Pro Plus 300CS has been a real workhorse. It cleaned the grout of our house a couple of times and just took years of grunge off of the linoleum floors of a mobile home we just bought. Great machine!

Date of experience: March 25, 2016
Diane G.
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The service was great
March 24, 2016

The service was great. I called customer service and my call was returned promptly. The delivery was much quicker than I expected.

Date of experience: March 23, 2016
Karen s.
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The delivery and ordering was good when I got the $2000 equipment home used it twice the head of the hose broke off. Had to crazy glue it back on. Not very strong for such an expensive machine.

Date of experience: March 3, 2016

From the business

Daimer Industries® is the undisputed, world's top ranked brand of steam cleaners, carpet cleaners, pressure washers and auto detailing machines with customers in over 200 countries. The company's customer list includes the White House, some of the largest and most recognizable national and multi-national names, and hundreds of thousands of others ranging from homeowners, small companies, all branches of the military, health care, hospitality, and many more. Our customer list displayed on the website offers merely a small fraction of Daimer®'s total customer base.

Importantly, Daimer® employs a large number of Product Specialists with many years of experience to offer those who require the best guidance and direction towards the appropriate technology and specific model. We absolutely do not want anyone to purchase the wrong machine for the targeted applications.