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Cyclingdeal

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Cyclingdeal Reviews Summary

Cyclingdeal has a rating of 3.9 stars from 1,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cyclingdeal most frequently mention fast delivery, good price and great service. Cyclingdeal ranks 2nd among Bicycle sites.

service
86
value
1
shipping
1
returns
1
quality
12

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2,985 reviews

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Australia
1 review
0 helpful votes
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Great store, products and staff
December 21, 2023
Updated review

Great store, products and staff. Never anything but a good experience.

Date of experience: December 20, 2023

First class store with great customer service and products
January 2, 2023
Previous review

First class store with great customer service and products

Date of experience: January 2, 2023
Australia
1 review
0 helpful votes
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I ordered 3 items but received only 1
December 20, 2023

I ordered 3 items but received only 1. After email seller, they immediately sent out other 2 and admitted that the warehouse made some mistakes.

Date of experience: December 19, 2023
Australia
1 review
0 helpful votes
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As described, delivery is on time
December 19, 2023

As described, delivery is on time. I have to try them out.

Date of experience: December 19, 2023
Australia
1 review
0 helpful votes
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Great to deal with and would shop again but this form is to long

Date of experience: December 14, 2023
Australia
1 review
0 helpful votes
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Seamless from ordering to delivery
December 14, 2023

Seamless from ordering to delivery. Putting the racks together was very simple.

Date of experience: December 13, 2023
Vanuatu
1 review
0 helpful votes
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Easy, quick delivery and item performed as advertised.

Date of experience: December 12, 2023
Australia
1 review
0 helpful votes
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Great thanks it came prompt when I needed and will use again.

Date of experience: December 12, 2023
Australia
1 review
0 helpful votes
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As stated it hasn't arrived from
January 5, 2024

As stated it hasn't arrived from. Melbourne
To Tasmania. The maximum time between these two states is 3-5 days. When I emailed the cycllingdeal they said it says it's in transit. It has said this for over 10 days (in transit) and now 14 days later it still says in transit on tracking site. I wish I had just bought it from a local store as who knows if it will even turn up.

Cyclingdeal attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2023
New Zealand
1 review
0 helpful votes
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Great price, easy ordering and fast delivery to NZ.

Date of experience: December 11, 2023
Australia
1 review
0 helpful votes
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Quick and easy lots to choose from
December 10, 2023

Quick and easy lots to choose from. Cheap is not always best

Date of experience: December 9, 2023
Australia
1 review
0 helpful votes
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All good all good and all good all good and all good

Date of experience: December 6, 2023
Australia
1 review
0 helpful votes
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Pricing competitive with Wiggle but much better than...
December 6, 2023
Updated review

Pricing competitive with Wiggle but much better than local shops.

Date of experience: December 5, 2023

Most goods are out of stock
April 21, 2023
Previous review

Most goods are out of stock

Date of experience: March 21, 2023
Australia
1 review
0 helpful votes
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If I could put no stars I would, purchased a product only for it not to be available after. False advertising, wasted my time and took 4 days to find out my items were not coming when I had paid express postage and the items should have almost already arrived.

Cyclingdeal attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2023
Australia
1 review
0 helpful votes
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...
December 6, 2023

...

Date of experience: December 5, 2023
Australia
1 review
0 helpful votes
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Efficient to deal with
December 6, 2023

Efficient to deal with. I have not yet used the bicyle mounts, so too early to comment. Very pleased with your service and follow-up. Thanks

Date of experience: December 5, 2023
Australia
1 review
0 helpful votes
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No notifications on processing on the order, shipping etc. order took a while to come, but I did get a reply after I enquired about it. I'm mostly unhappy because the shoes don't fit, even though I've order the correct size, so really it's more an issue with the shimano shoes… although I'll still have to pay for return postage no doubt

Cyclingdeal attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2023
Australia
1 review
0 helpful votes
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All straight forward with no hassles
December 5, 2023
Updated review

All straight forward with no hassles. Well done Cycling Deal. The only hassle was the tracking for delivery, the tracking never updated for six days and I was left wondering whether my parcel had gone missing. The order took eleven days from purchase to delivery to go from Victoria to New South Wales. So delivery was longer than I anticipated.

Date of experience: December 4, 2023

All straight forward with no hassles
November 24, 2023
Previous review

All straight forward with no hassles. Well done Cycling Deal.

Date of experience: November 23, 2023
Australia
1 review
0 helpful votes
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It was very easy to construct, sturdy and perfect weight/size for our 3 bikes. Very satisfied, thank you!

Date of experience: December 1, 2023
Australia
1 review
0 helpful votes
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Excellent shopping experience, with quick delivery
December 2, 2023
Updated review

Excellent shopping experience, with quick delivery.

Date of experience: December 1, 2023

Good deals
November 9, 2021
Previous review

Good deals

Date of experience: November 8, 2021
Australia
1 review
0 helpful votes
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It was an easy process from start to finish - very straight forward

Date of experience: November 28, 2023

From the business

CyclingDeal.com.au originally began in 2005.

CyclingDeal.com.au Fast Facts:
We are Australian owned and operated.
We offer next day dispatch on 95% of all orders

Our goal is to supply exciting deals on a brilliant and always changing range, all at genuinely amazing prices.
Unlike real world retail stores we are open 24 hours 7 days a week, so you can grab a bargain all year round. Even in your PJs!
Our customers are our family. We are real people and love to help! We have an outstanding customer service team and are constantly updating our customer service technologies to offer unparalleled satisfaction and detailed service.

New products are added to our website each day. We aim to continually bring you exciting new deals!

We're based in Melbourne and sell bikes all across Australia and USA. Come and visit us today!


cyclingdeal.com.au
DANDENONG SOUTH, Victoria, Australia