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CustomWritings Reviews Summary
CustomWritings has a rating of 4.8 stars from 3,959 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CustomWritings most frequently mention high quality, assignment help and customer service. CustomWritings ranks 6th among Essay Writing sites.
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My experience with custom writers has been Great thus far! Sometimes it's a hit or miss but overall when I make a complaint they're always willing to deliver.
Overall, the service is good. However, in terms of the free revision request, I believe that most writers do not want to input extra time or effort here. In most cases, the new free revision does not match the free revision requests. I hope this issue can be fixed in the future.
Hi Bob,
Thanks for letting us know. We always recommend providing a full set of instructions to avoid extra fees later. Please, do not hesitate to get in touch with us if you feel like the writer is acting lazy;)
Best regards,
Cody J.
Customer Experience Manager
I have very good experience using this writing solution. There were some of my orders which I got the best result from them. Best follow-up process and on-time responses.
Dear Ahmad Zia S.,
We're glad to hear you like our writing service! Thanks for the feedback & looking forward to our future cooperation (ღ ̆⌣ ̆ღ)
Best regards,
Cody J.
Customer Experience Manager
I have the great experience with customer writing, I love all my orders.
Dear Ly,
It's great that your friends recommend our essay writing service (ღ ̆⌣ ̆ღ) Appreciate your feedback!
Best regards,
Cody J.
Customer Experience Manager
I Have been using the services for quite à while and it amazes You so Good With the customer support and Quick efficiency
Dear Maroof,
Thanks for the feedback & for choosing our essay writing service. It's always a pleasure to hear from our long-time clients ❤
Best regards,
Cody J.
Customer Experience Manager
Great service all my friends enjoy it as well. Everything on time. Great customer service. Excellent team in email and on the phone.
Dear Maria,
It's great news that you and your friends enjoy our essay writing service\(^ヮ^)/ Thanks for your feedback and come back for more academic help!
Best regards,
Cody J.
Customer Experience Manager
There are no right words that could express the appreciation for the work that the Writers have done. I appreciate their efforts and the work is simply outstanding. Especially the writer who was assigned to complete my order, Writer ID# U*******, I hope to continue working with him/her for my future orders.
Dear Saeed,
Thanks again ❤
Best regards,
Cody J.
Customer Experience Manager
There are no right words that could express the appreciation for the work that the Writers have done. I appreciate their efforts and the work is simply outstanding. Especially the writer who was assigned to complete my order, Writer ID# U248653, I hope to continue working with him/her for my future orders.
I appreciate being your customer very much that all my assignments with you got a good marks.
Hi Abir,
That's great news\(^ヮ^)/Thanks for sharing your feedback about our writing service. We're happy to have you as our client ❤
Best regards,
Cody J.
Customer Experience Manager
Excellent services. But I had poor couple writers.
Dear Enrilo,
Thanks for the feedback. We understand that not all our writers suit your needs & recommend requesting those individuals you've previously liked ;) Please get in touch with our team if you did not know about the "requested writer" option & we'll help you find your perfect match for each subject!
Best regards,
Cody J.
Customer Experience Manager
I have been using custom writings for some years and it has been difficult for customer support to actual assist me with what I need assistance with. They lie about giving you a "free revision". The writers request that you pay for additional pages with your assignments. The writers don't read the attachments and directions carefully. I'm just completely annoyed with the service they have been giving me the last months. And they don't even have a support team that you can address this with. They'll all tell you the same thing and side with the writers. They also charge you additional if you have a specified bank. There's just been a bunch of nonsense going on.
Dear Shina,
Thanks for your honest opinion. I'm sorry to hear about your negative experience. Usually, our team does not take sides but tries to stick to our rules (i. E. terms & conditions). Revision is free as long as it is within the initial instructions, and we cannot force writers to re-do everything simply because customers change their minds. If you feel there was a misunderstanding, I'll be happy to take a look. Please, get in touch with me with your order IDs;)
P.S. We do not charge extra for any specific banks; please check with your bank if it has any fees for specific transactions.
Best regards,
Cody J.
Customer Experience Manager
For the most part, the writers are very good. The PHD writers, have most issues with,.
Dear Crystal,
Thanks for the feedback. We understand that the higher is academic level, the harder it is to find a perfect writer match. Yet, we have a lot of great PhD specialists. Please, do not hesitate to get in touch with our team to find your writer and request her/him for your future orders;)
Best regards,
Cody J.
Customer Experience Manager
Any time i ordered a paper, the writer has not failed me. Over exceeded my expectations
Hi Desiree,
Thanks for the feedback ❤ Our essay writing service is happy to exceed your expectations (*⋆‿⋆*)
Best regards,
Cody J.
Customer Experience Manager
Very satisfied with the professional services provided.
Dear Isaiah,
Thanks for your positive review. Our essay writing service is always here for you ❤
Best regards,
Cody J.
Customer Experience Manager
Fantastic writing skills from writers, suitable for chosen category writing material and very understanding
Dear Isha,
Thanks for the compliments (◕‿◕) Our essay writing service is happy to help!
Best regards,
Cody J.
Customer Experience Manager
First of all it is one of my best website helping me in my task. At the begining i found that it is really helpful and need a little revision but the recent research I do a lot of changes to reach the level I nees it.
The top 10 writer is not like my expectation
+ the price need to reduce or they need to put for us. Discount since we always order 3 times a month
Hi Mim,
Thanks for the feedback. I'm sorry that you feel like quality is declining. Can you, please, specify the orders you were not satisfied with?
As for the discounts, we provide special offers for our resulars from time to time ;) Make sure you are subscribed to our marketing.
Best regards,
Cody J.
Customer Experience Manager
They wasted my 5 days. I asked for a research paper writing, and paid extra for preferred writer and complex assignment. The document i got was a school level essay with numerous mistakes. As refund they are willing to provide 40% back, which means for wasting your time they keep 60% of your money. Moreover if you ask for 100% refund, they will post article online, which is scary if you have tour research work in it. Was a mistake to use this website.
Dear Pankaj S.,
Thanks for the feedback. I'm sorry to hear about your negative experience (◡_◡) It's true that we offer two kinds of refunds: full (100% & no ability to use writer's work) & partial (up to 40% & you can use parts of the paper). You can choose the one that is most suitable for you.
In case you'd like me to take a look at your order, please, provide your order ID.
Warm regards,
Cody J.
Customer Experience Manager
I had a very good relationship with the company and have had multiple successful orders. Sometime is 2019 I believe, I had orders where the writers did not follow the instructions and I have had to submit the same order multiple times and still the instructions were not followed. Orders resulted in dispute. These little disputes were nothing compared to the amount of orders I have ordered and have had major success.
Dear Emit,
Thanks for your feedback. I've checked your profile and see that you've been blocked due to unethical activity from your side. You are welcome to cover the chargeback you've initiated, and our team might reconsider our future cooperation (>‿◠)✌
Best regards,
Cody J.
Customer Experience Manager
Quality work from experienced writers. Thanks for all you do!
Hi Olympia,
You are most welcome (✿◠‿◠) Thanks for choosing our essay writing service!
Best regards,
Cody J.
Customer Experience Manager
My experience what great but not with all writer
The worst part is when writer get changed because they don't want to complete the order or they are not capable of meeting the requirements
Dear O'z A,
Thanks for your detailed review. We're not perfect, and your feedback helps us get better. I'm glad that everything was sorted out to your satisfaction ◕‿↼
Best regards,
Cody J.
Customer Experience Manager
Dear J W,
Thanks for taking the time to review our writing service ❤
Best regards,
Cody J.
Customer Experience Manager
From the business
CustomWritings.com is a leading custom essay writing service that has been offering writing assistance for over a decade. The company operates worldwide and helps students write different papers on a variety of topics. The staff includes over 400 professional academic writers who can deliver high-quality paper samples within a limited timeframe and relieve the students’ writing pain.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Dear Anna,
Thanks for your honest review. We're not perfect, but we try to be ◉‿◉ Do not hesitate to get in touch with us in case of any problem!
Best regards,
Cody J.
Customer Experience Manager