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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Christine R.
California
1 review
0 helpful votes
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Overall it was great! I've ordered here before and the process is so easy. I m sure it must've said that orders less than 5 don't go through the design team but I missed it. So I uploaded a image thinking it would be edited. But that was my fault. Maybe put an alert before it lets us submit just so people know.

Date of experience: September 3, 2020
Melissa L.
California
1 review
0 helpful votes
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My order ended up having some issues with the design and I had to rework some things. I worked with Zoey J in the customer service satisfaction dept and she was fantastic! She helped me come up with alternative designs and provided all of the additional assistance that I needed. She made what could've been a very stressful and annoying experience into something that was easy, friendly, and fantastic! I can't wait to order from Custom Ink again.

Date of experience: September 3, 2020
Jason H.
California
1 review
0 helpful votes
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The fact that this a local DMV store is fabulous! From doing the design to placing the order to a really reasonable cost, I was quite pleased with the product! Thank you!

Date of experience: September 3, 2020
Anna Z.
California
1 review
0 helpful votes
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Fair
June 9, 2020

Fair - quality, better shirt material and cut needed, pretty good CS, long wait for product and t shirt quality don't meet the high price paid.

Date of experience: September 3, 2020
Mike K.
California
1 review
0 helpful votes
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I like the shirts I have ordered in the past and this one. I like that I can design it myself with your help if needed.

Date of experience: September 3, 2020
Peter V.
California
1 review
0 helpful votes
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Got some custom gear for my parkour channel Rasta Run on YouTube first off customers service phenomenal tips to ben. The hoodie a bit heavy but perfect in all the right ways! The Fabric is quality colors were on point. Very impressed with the alignment of words and pictures. Very sastfised will order again just wish your designer had single orders

Date of experience: September 3, 2020
Diane K.
California
1 review
0 helpful votes
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I like that I could use my own design for this shirt. I also like the quality of the t-shirt.

Date of experience: September 3, 2020
David D.
California
1 review
0 helpful votes
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This is my second time ordering... I really enjoy ordering from you guys; your shirts have nice quality and the customer service is actually outstanding never seem to disappoint and always available

Date of experience: September 3, 2020
Dan O.
California
1 review
0 helpful votes
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Website was super easy! Ordering was simple! Shirt came early! Great job!

Date of experience: September 3, 2020
Ruth E.
California
1 review
0 helpful votes
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I got this as a Father's Day gift for my boyfriend. I got both he and our daughter matching shirts with his gamer tag on it. He was beyond happy seeing it. Will definitely be using custom ink again. They nailed it with the design.

Date of experience: September 3, 2020
Nancy B.
California
1 review
0 helpful votes
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The whole process was really easy. The website was easy to navigate. The delivery date was exactly on time, which I appreciate. Overall the experience was amazing.

Date of experience: September 3, 2020
Dave T.
California
1 review
0 helpful votes
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This was my first time ordering a custom t-shirt anywhere. I just different realize the logo on the front was on the "Left" side. In my head I thought I was putting the logo on the "Right" side as I was designing the look on the site.

Date of experience: September 3, 2020
Jessica K.
California
1 review
0 helpful votes
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The shirts look great - they turned out even better than I expected!

Date of experience: September 3, 2020
Margaret O.
California
1 review
0 helpful votes
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Everything turned out just as expected and looked wonderful! Quick shipping as well

Date of experience: September 3, 2020
Patricia T.
California
1 review
0 helpful votes
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The print is great and the service is everything you expect no complaints with the exception of the Tshirts quality...

Date of experience: September 3, 2020
Carol B.
California
1 review
0 helpful votes
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They look great
June 9, 2020

They look great. Second time we used your company for family reunion shirts

Date of experience: September 3, 2020
Barbara B.
California
1 review
0 helpful votes
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My project went extremely well. The service team was excellent, and thorough. The custom hats we created exceeded my expectations

Date of experience: September 3, 2020
Kimberly K.
California
1 review
0 helpful votes
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Amazing experience! Usability of the site was very intuitive. What blew me away more than anything was the customer service from Yanessa. She was friendly, incredibly helpful, and went above and beyond taking initiative on the colors/images to make sure the shirt looked the best that it could.

Date of experience: September 3, 2020
Jeff P.
California
1 review
0 helpful votes
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Great service
June 9, 2020

Great service. T-shirts shipped out before the date and was delivered two days before they were suppose to ship!

Date of experience: September 3, 2020
Thomas N.
California
1 review
0 helpful votes
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Everything was wonderful! The only surprise was that I could have several projects via the website. That wasn't clear to me at first. Being able to see several versions of my project helped me decide what to order. Very helpful! I received my shirts faster than anticipated and was impressed with the quality and design placement. The staff person helping me was AMAZING! Kudos to her. Jenny

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States