Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
It was easy to make my design on online, both from a computer and my phone. However, I tried to tweak the design to make an adult shirt and kid shirts, but I was not able to add different products to my cart or mix and match products easily. I would have ordered more, but it was too frustrating. I instead just ordered the toddler size shirts.
I had a great experience with Custom Ink. The group order form allowing each person to choose their size & pay individually was such a stress reliever for me: Not having to chase anyone for payment. The product is everything I envisioned. Thank you for making it so simple.
I've always thought you had great customer services. Please don't ever start to slack in that area.
The products I received were wonderful and wonderfully packaged. For $13, I would expect the quality of material of the baseball tee to be a little better, but the product was great overall.
I had to pay extra for them to come together the two items To be together and they didn't come together I get the other one today on Monday I got the other one last Friday that's OK but I paid extra to have them sent together I'd appreciate any feedback
As usual a great job by CustomInk. I actually ordered and then realized I needed another shirt, contacted customer service and they updated my order immediately and all shirts arrived together. Best customer service around.
The printing looked good, but the shirt quality was horrible. Very disappointed. I paid $35 for shirt that is worse quality than one you would find at Walmart. Now, I'm generally not a picky person when it comes to this stuff, but when I'm not going to end up wearing the shirt it was a big waste of time and money.
Easy to use website, quality product that shipped on time.
A bit pricey, for 2 shirts, but great quality, and service
Awesome website! Super easy to use and lots of options for text and images. Images printed great on the shirt and weren't stiff like screen printed shirts I've gotten in the past.
Great site to turn your creative ideas into reality!
Wonderful job! I love the t-shirt and so does my husband! Great Great product!
Love custom ink. Thank you for making the last minute change when we spotted it on the proof. Your team is the best.
Customer service team was AWESOME! Easy to fulfill and adjust as needed! A really personalized service! Shirts were awesome!
Order came in before the order date. Every step of the experience was very clear and easy to track.
I need someone to reach out to me. The shirts I received are already peeling only worn for a few hours this makes it look like the quality is not good
I appreciate custom ink's service and following up about the design. Excellent customer service and pretty good product.
Very happy with the t shirts & how quickly I was able to have them delivered. They are high quality shirts.
I placed a rush order for a birthday gift and they came through with no hiccups! Guaranteed the delivery date and was delivered 2 days earlier than expected! The shirt is perfect, the custom logo was printed perfectly and I am extremely happy with my order! Will definitely use Custom Ink again in the future!
My customer service rep gave her 100% and kept me informed in all stages of the process. Working with her made the experience as a whole unforgettable, thank you.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

