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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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My experience was good. Just was thinking the logo was going to be a little bigger and fit the shirt dimensionally.
I love Custom Ink. They do wonderful work and are very conscientious about providing a great experience for their customers. This particular purchase was a one-off, and the quality is excellent. I'm very pleased and will certainly use them again if I have an opportunity!
Overall, this was a very positive experience. It was easy to do and I think the shirts turned out nicely. My only "complaint", per say, would be cost, but it is custom t-shirts. Taking that into consideration, I'm pleased with the product and the service. Thank you!
I'm very glad that I found this website because I am going to start designing my own shirts because it is something that I can represent and appreciate.
You helped me make a good gag shirt for my friend. Job well done!
This was my first time using custom ink and it was awesome
It was an easy and great experience. The quality is very good.
Product was great but Customer service was even greater! New loyal customer here!
I can't say enough about the impeccable service from the amazing people on the Custom Ink Team. I had the pleasure of speaking with three individuals and all were phenomenal! I will certainly recommend Custom Ink to family and friends and will be a return customer myself! Thanks for great products and off the chart customer service!
Outstanding product quality, flawless end result and stellar custom support. When they guarantee delivery, they keepntheir word. This is my third time to design and order products and I have NEVER been remotely disappointed! I love this company and what they offer.
Easy to order, and received earlier then expected. Thank you! Great quality. Sister said never wanted to wash it, as it was so perfect
Honestly, I haven't had customer service this good in a long time... if ever! We had to rush our order and had a very specific design that involved a math equation. CustomInk exceeded our expectations and I was really pleased with the final product. I will definitely be using CustomInk again and will highly recommend them!
Thank you best all around easy to use design tools I got exactly what I wanted at a great price and received it ahead of time
Great site for putting your message out there for people to see.
The only issue I have is with the quality of the printed Logo on front of shirt. I do understand that what a person uploads is what is used, and when enlarging resolution any imperfections are going to be noticed, but where I am a bit disappointed is that there doesn't seem to be any QA checking. When using our logo on any other print, there is no imperfections, but it appears maybe that when enlarged to this size there are some which we were unaware of. I feel this is something that should have been caught by QA and communicated to us so we could have corrected it and resent beforehand. At the cost charged, I would expect something like this to be handled. If I paid a kid in his garage $10 for the shirt I wouldn't expect it, but you guys should be on top of this...
It was an absolute pleasure doing business with custom ink my product was delivered timely and in great condition thanks again I would order many many more times. And I recommend your products to all who want quality merchandise and delivery. Custom ink rocks
Great shirts... easy to use website tools to design every aspect of the shirt. Have already recommended to others.
Custom Ink is easy to work with and provides a great product at a reasonable cost.
Experience overall as good with exception of ‘ lack of continuity ‘ between e mails or phone calls ‘ ( due to dealing with multiple of people as opposed to one exclusive rep from beginning til completion of order
My overall experience with customer service (Sophia) was excellent, the product, however, was super disappointing. I will not be able to do the fund-raiser as I had hoped. I had a feeling that I may not like the T-shirt that was recommended by your team so I looked for another on the website several times but was unable to locate what I hoped to find, but since voicing my complaint about the quality of the t-shirt by email to Sophia someone from customer service sent me a nicer quality option but it's too late...
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

