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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Adam O.
California
1 review
0 helpful votes
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My experience was good. Just was thinking the logo was going to be a little bigger and fit the shirt dimensionally.

Date of experience: September 3, 2020
Tony N.
California
1 review
0 helpful votes
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I love Custom Ink
June 6, 2020

I love Custom Ink. They do wonderful work and are very conscientious about providing a great experience for their customers. This particular purchase was a one-off, and the quality is excellent. I'm very pleased and will certainly use them again if I have an opportunity!

Date of experience: September 3, 2020
Sharon T.
California
1 review
0 helpful votes
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Overall, this was a very positive experience. It was easy to do and I think the shirts turned out nicely. My only "complaint", per say, would be cost, but it is custom t-shirts. Taking that into consideration, I'm pleased with the product and the service. Thank you!

Date of experience: September 3, 2020
Janet O.
California
1 review
0 helpful votes
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I'm very glad that I found this website because I am going to start designing my own shirts because it is something that I can represent and appreciate.

Date of experience: September 3, 2020
Joe O.
California
1 review
0 helpful votes
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You helped me make a good gag shirt for my friend. Job well done!

Date of experience: September 3, 2020
Barbara U.
California
1 review
0 helpful votes
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This was my first time using custom ink and it was awesome

Date of experience: September 3, 2020
Rebecca K.
California
1 review
0 helpful votes
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It was an easy and great experience. The quality is very good.

Date of experience: September 3, 2020
Jeff H.
California
1 review
0 helpful votes
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Product was great but Customer service was even greater! New loyal customer here!

Date of experience: September 3, 2020
Dorothy E.
California
1 review
0 helpful votes
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I can't say enough about the impeccable service from the amazing people on the Custom Ink Team. I had the pleasure of speaking with three individuals and all were phenomenal! I will certainly recommend Custom Ink to family and friends and will be a return customer myself! Thanks for great products and off the chart customer service!

Date of experience: September 3, 2020
Andrew K.
California
1 review
0 helpful votes
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Outstanding product quality, flawless end result and stellar custom support. When they guarantee delivery, they keepntheir word. This is my third time to design and order products and I have NEVER been remotely disappointed! I love this company and what they offer.

Date of experience: September 3, 2020
Sandra Q.
California
1 review
0 helpful votes
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Easy to order, and received earlier then expected. Thank you! Great quality. Sister said never wanted to wash it, as it was so perfect

Date of experience: September 3, 2020
Adam K.
California
1 review
0 helpful votes
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Honestly, I haven't had customer service this good in a long time... if ever! We had to rush our order and had a very specific design that involved a math equation. CustomInk exceeded our expectations and I was really pleased with the final product. I will definitely be using CustomInk again and will highly recommend them!

Date of experience: September 3, 2020
Daniel S.
California
1 review
0 helpful votes
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Thank you best all around easy to use design tools I got exactly what I wanted at a great price and received it ahead of time

Date of experience: September 3, 2020
Brenda O.
California
1 review
0 helpful votes
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Great site for putting your message out there for people to see.

Date of experience: September 3, 2020
Angela V.
California
1 review
0 helpful votes
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The only issue I have is with the quality of the printed Logo on front of shirt. I do understand that what a person uploads is what is used, and when enlarging resolution any imperfections are going to be noticed, but where I am a bit disappointed is that there doesn't seem to be any QA checking. When using our logo on any other print, there is no imperfections, but it appears maybe that when enlarged to this size there are some which we were unaware of. I feel this is something that should have been caught by QA and communicated to us so we could have corrected it and resent beforehand. At the cost charged, I would expect something like this to be handled. If I paid a kid in his garage $10 for the shirt I wouldn't expect it, but you guys should be on top of this...

Date of experience: September 3, 2020
Rebecca C.
California
1 review
0 helpful votes
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It was an absolute pleasure doing business with custom ink my product was delivered timely and in great condition thanks again I would order many many more times. And I recommend your products to all who want quality merchandise and delivery. Custom ink rocks

Date of experience: September 3, 2020
Mike P.
California
1 review
0 helpful votes
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Great shirts...
June 6, 2020

Great shirts... easy to use website tools to design every aspect of the shirt. Have already recommended to others.

Date of experience: September 3, 2020
John K.
California
1 review
0 helpful votes
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Custom Ink is easy to work with and provides a great product at a reasonable cost.

Date of experience: September 3, 2020
Susan M.
California
1 review
0 helpful votes
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Experience overall as good with exception of ‘ lack of continuity ‘ between e mails or phone calls ‘ ( due to dealing with multiple of people as opposed to one exclusive rep from beginning til completion of order

Date of experience: September 3, 2020
Andrew U.
California
1 review
0 helpful votes
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My overall experience with customer service (Sophia) was excellent, the product, however, was super disappointing. I will not be able to do the fund-raiser as I had hoped. I had a feeling that I may not like the T-shirt that was recommended by your team so I looked for another on the website several times but was unable to locate what I hoped to find, but since voicing my complaint about the quality of the t-shirt by email to Sophia someone from customer service sent me a nicer quality option but it's too late...

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States