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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Still my go-to place... love the service, the options and most importantly the help and assistance
Thank you Custom Ink! My son designed the T-shirt. He is 12 and his father and I are extremely impressed in the quality of the end product! Thank you again! We will definitely be a return! 100% recommended!
Customink.com provides very courteous, knowledgable, and fast professional service. I got back exactly what I hoped my shirt would look like.
Love you guys! High quality work, easy process, great prices, and huge selection. Super quick too!
Best customer service ever. I am beyond happy with how this company makes group ordering for schools possible.
Expectations were more than met on the whole transaction - from start to finish. Great service, easy system to use, decent pricing.
Everything was just as we needed it! Thank y'all so much!
I like the selection on you web site and the fact I can pretty much customize anything I want.
I had trouble achieving what I wanted on my own via the website. The customer service lady I spoke with made my order happen exactly as I wanted and she made many suggestions that cut the cost of my order substantially. FANTASTIC!
Custom ink was an absolute joy to work with, they were attentive answered all my questions, were accommodating and very easy from start to finish. We are very happy with the finished product.
I ordered 85 masks for my sons fifth grade promotion goody bag. The service and importantly the delivery was great! It actually arrived earlier than expected! Thank you for everything. I will definitely recommend customink's services for the future.
My overall experience with Custom Ink was great! They made it easy, fast and simple. They did a great job following up with proofs and delivering exactly when expected!
Paid for the express service... ended up 2 days late... but other than that everything was good
Custom Ink was easy to use and I got my package quickly!
We have been ordering shirts for our March of Dimes walk for the past few years! We are very satisfied with our orders, customer service and recieving our shirts! Thank you!
I received great customer service from staff over the phone
I cant thank Kristen enough for the wonderful help she gave me when I ordered my custom tee shirt. She was courteous, helpful, and professional. When I order my next tee shirt I will be asking for Kristen to help me again. What a great employee you have in her!
I really enjoyed the easy to use website and uploading my own artwork was no nonsense and the final product looks great!
Process is very slow overall and they did not size the logos on the shirts correctly to what I ordered.
The quality of the product is very good and that includes the digital printing, it doesn't easily crack or peel like other printed shirts. I have a few shirts made from custom ink and they have remained in great condition even after a few years.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

