Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Custom Ink

Custom InkReviews 7,272

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey stargrey stargrey stargrey stargrey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

We monitor reviews for authenticity

Barbara O.
California
1 review
0 helpful votes
Follow Barbara O.
Unfollow Barbara O.
Share Review
Report Review

I recommend this company. Awesome quality and great prices.

Date of experience: September 3, 2020
Alex O.
California
1 review
0 helpful votes
Follow Alex O.
Unfollow Alex O.
Share Review
Report Review

I'm am pleased to find that you guys have expanded your shirt styles to more fitted, tapered type tshirts, not just the traditional boxy tshirts. Quality of print is ALWAYS dead on! Love you guys! Would never use anyone else!

Date of experience: September 3, 2020
Linda O.
California
1 review
0 helpful votes
Follow Linda O.
Unfollow Linda O.
Share Review
Report Review

Communication re: all aspects of the ordering was exceptional

Date of experience: September 3, 2020
Sharon T.
California
1 review
0 helpful votes
Follow Sharon T.
Unfollow Sharon T.
Share Review
Report Review

Very easy process, well priced and fast service very happy!

Date of experience: September 3, 2020
Christine F.
California
1 review
0 helpful votes
Follow Christine F.
Unfollow Christine F.
Share Review
Report Review

You can't go wrong with custom ink in my world they are the true leaders in this field

Date of experience: September 3, 2020
Eric V.
California
1 review
0 helpful votes
Follow Eric V.
Unfollow Eric V.
Share Review
Report Review

Excellent product, great quality, website easy to navigate.

Date of experience: September 3, 2020
Dave A.
California
1 review
0 helpful votes
Follow Dave A.
Unfollow Dave A.
Share Review
Report Review

Was very pleased with the whole process, from the time I opened the site, to the time I tried on the shirt. Will order from here again!

Date of experience: September 3, 2020
Robert D.
California
1 review
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

I received a call after designing the shirt with cost saving recommendations. Greatly appreciated.

Date of experience: September 3, 2020
Elizabeth I.
California
1 review
0 helpful votes
Follow Elizabeth I.
Unfollow Elizabeth I.
Share Review
Report Review

These are wonderful quality shirts! The screen printing is perfect! Thank you so much

Date of experience: September 3, 2020
Carol A.
California
1 review
0 helpful votes
Follow Carol A.
Unfollow Carol A.
Share Review
Report Review

As always, the web site is very user friendly in allowing the consumer to design their own t-shirt. Customer service is prompt and friendly. Products are very good quality.

Date of experience: September 3, 2020
Jim O.
California
1 review
0 helpful votes
Follow Jim O.
Unfollow Jim O.
Share Review
Report Review

My experience was great! The shirt turned exactly how I wanted it! However, the shirt was rather large, I don't know if I ordered the wrong size Or if the shirts come big, but it truly was great! I'd definitely order here again if the prices are lower, they're VERY expensive!

Date of experience: September 3, 2020
Jim W.
California
1 review
0 helpful votes
Follow Jim W.
Unfollow Jim W.
Share Review
Report Review

Custom Ink has one of the best, user friendly websites and customer service is top notch. Questions via chat and email are answered almost immediately.

Date of experience: September 3, 2020
Tom Y.
California
1 review
0 helpful votes
Follow Tom Y.
Unfollow Tom Y.
Share Review
Report Review

Like the website lay out. Shirt sizes are not true and requesting your money back when they can't get it to you on time is a waste of time.

Date of experience: September 3, 2020
Frank U.
California
1 review
0 helpful votes
Follow Frank U.
Unfollow Frank U.
Share Review
Report Review

My father in law order shirts for his business all the time, and sometimes you get nice soft shirts and sometimes you get stiff shirts with small neck.

Date of experience: September 3, 2020
Nick D.
California
1 review
0 helpful votes
Follow Nick D.
Unfollow Nick D.
Share Review
Report Review

I had an awesome experience and the designs were absolutely perfect. Actually came in earlier than expected as well.

Date of experience: September 3, 2020
Tom P.
California
1 review
0 helpful votes
Follow Tom P.
Unfollow Tom P.
Share Review
Report Review

Awesome customer service. Delivered on time; great people to work with. I just feel bad they did not see the nurses reactions when they saw their shirts.

Date of experience: September 3, 2020
Donna C.
California
1 review
0 helpful votes
Follow Donna C.
Unfollow Donna C.
Share Review
Report Review

These shirts are high quality. The imaging is exactly perfect as well. My third time using Custom Ink. I will always order all my business and personal needs from here!

Date of experience: September 3, 2020
George D.
California
1 review
0 helpful votes
Follow George D.
Unfollow George D.
Share Review
Report Review

Costom Ink communicated everything step of the process. They arrived on time! There was even a personal note on the review sheet that signed by the person expecting the shirts. The shirts themselves looked GREAT! The printing is durable! I will definitely be using them again! Thank you for helping us remember this crazy end to a school year!

Date of experience: September 3, 2020
Nicole G.
California
1 review
0 helpful votes
Follow Nicole G.
Unfollow Nicole G.
Share Review
Report Review

Overall, Great service, Easy design, excellent product. Will order again from this company!

Date of experience: September 3, 2020
Christine R.
California
1 review
0 helpful votes
Follow Christine R.
Unfollow Christine R.
Share Review
Report Review

Design interface very user friendly and great options. I understand the cost of one off shirts, but price was still a bit painful.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States