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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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My experience was awesome & I will definitely be using custom ink again!
All good vary happy with it all... little pricey! Would be more likely to order again if not as expensive...
You guys are amazing i saw the commercial 2 days later my shirt came.
The service Custom Ink provides is flexable and very easy to use. I just receibed my order and I am already working on another design.
Great service. Templates easy to use and able to design exactly what we wanted. Order was processed quickly and shipped even faster than I thought. Great company and will use again
The Website is easy to navigate. Customer service was good and called with recommended changes before printing. However, the actual screen printing on the shirt is not that great. Some images are off center, some aren't straight and some overlap the seams on the pocket. Definitely not something I would be proud to sell to a client. Very disappointed in the screen printing.
Custom ink was great. I wish I had more information on the mast itself before creating the custom ones.
Intuitive website, easy to design and edit, vast variety of options/products to choose from, fast delivery. Highly recommend.
Custom Ink helps me figure out exactly what I want. :)
Fantastic customer support. Easy to use UI although it was not perfect.
The gentleman who helped me design the shirts was very helpful, knowledgeable and quick. Shirts turned out to be very nice! I think my granddaughter and her fiance will be delighted.
The company very professional, efficient and the customer service is very thorough. Most importantly though, they do beautiful work. I'm so happy with Products I had made with Custom Ink.
The site was easy to navigate, and the team communicated effectively. I felt that we worked together on producing something I really liked.
The woman I spoke to when I called customer service was super kind and helpful. My t-shirts all came before I expected and look great.
Before starting my project there was some hesitation, as I worried no one could totally bring my idea to life. True life as I envisioned, and that would tell my story. I looked at several on-line examples from countless companies, and they were basically leaving me more confused. Some of my previous orders were less than what I expected, in quality, design, and material. Then I remembered Custom Ink's advertisement. It is very important to use a U.S. based company for a faster turn-around time. Other important reasons are Customer Service, pricing, and knowledgeable Reps. As I spoke with Custom Ink's Rep, I was instantly impressed with the level of expertise. I was not only impressed, but felt assured my order would receive special attention. Since this would be my first order, I wanted to test item before completing a larger order. The result was amazing. I'm very pleased with results. I know too that my clients will be as pleased.
I have always ordered my anniversary shirts from here and never had a problem
The shirt came out just how it looked on the website I was very happy with the quality!
Customink is the best! Whether walk-in or online, my three experiences to date have all been excellent. The website is easy to use and the customer service has always been top notch.
Always great! Placed multiple orders in the past as well and never had a problem. Thank you for the awesome service!
Overall product is great, my only concern is that the shirts run a bit smaller than the actual size
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

