Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Custom Ink

Custom Ink

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey stargrey stargrey stargrey stargrey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

We monitor reviews for authenticity

Ben L.
California
1 review
0 helpful votes
Follow Ben L.
Unfollow Ben L.
Share Review
Report Review

The process is easy and their communication is good.

Date of experience: September 3, 2020
Frank G.
California
1 review
0 helpful votes
Follow Frank G.
Unfollow Frank G.
Share Review
Report Review

I was very happy with the speed of shipping, and I was very pleased with overall experience with the company.

Date of experience: September 3, 2020
Andrew U.
California
1 review
0 helpful votes
Follow Andrew U.
Unfollow Andrew U.
Share Review
Report Review

Emery was very helpful and responsive with all my questions and concerns about the t shirt design.

Date of experience: September 3, 2020
Pamela O.
California
1 review
0 helpful votes
Follow Pamela O.
Unfollow Pamela O.
Share Review
Report Review

My overall experience was great! I will definitely be shopping again!

Date of experience: September 3, 2020
Mike Q.
California
1 review
0 helpful votes
Follow Mike Q.
Unfollow Mike Q.
Share Review
Report Review

Quick printing and shipping for photo koozies. Final product was high quality and exceeded expectations.

Date of experience: September 3, 2020
Barbara P.
California
1 review
0 helpful votes
Follow Barbara P.
Unfollow Barbara P.
Share Review
Report Review

Thank you very much for your professional, complete and beautiful product. You have made planning for our family reunion extra special as we will have a great tshirt to wear.

Date of experience: September 3, 2020
Angela J.
California
1 review
0 helpful votes
Follow Angela J.
Unfollow Angela J.
Share Review
Report Review

Absolutely fantastic!
August 7, 2020

Absolutely fantastic! I've order many items online, but C. I. delivers fast, everything was perfect. Responses were fast, help was instantly.

Date of experience: September 3, 2020
Pamela R.
California
1 review
0 helpful votes
Follow Pamela R.
Unfollow Pamela R.
Share Review
Report Review

I just did see above
August 7, 2020

I just did see above. I do and will continue too tell everyone, how great a company you are.

Date of experience: September 3, 2020
Kevin N.
California
1 review
0 helpful votes
Follow Kevin N.
Unfollow Kevin N.
Share Review
Report Review

The customer service was great! They fixed my issues and worked with me to make my shirts perfect!

Date of experience: September 3, 2020
Kimberly N.
California
1 review
0 helpful votes
Follow Kimberly N.
Unfollow Kimberly N.
Share Review
Report Review

The staff was extremely helpful and so quick to respond. I definitely want to use you guys again, it was so easy and fast

Date of experience: September 3, 2020
Shirley B.
California
1 review
0 helpful votes
Follow Shirley B.
Unfollow Shirley B.
Share Review
Report Review

Awesome quality on the Sports Tek tanks and the design is great.

Date of experience: September 3, 2020
Steven O.
California
1 review
0 helpful votes
Follow Steven O.
Unfollow Steven O.
Share Review
Report Review

I love working with custom ink! Customer service is some of the best I've ever had!

Date of experience: September 3, 2020
Maria F.
California
1 review
0 helpful votes
Follow Maria F.
Unfollow Maria F.
Share Review
Report Review

The site was easy to use and my shirts came out just as expected. The staff was very communicative along the way, ensuring that the end result wasn't left to chance.

Date of experience: September 3, 2020
Sharon A.
California
1 review
0 helpful votes
Follow Sharon A.
Unfollow Sharon A.
Share Review
Report Review

Great company to work with and easy to navigate the website.

Date of experience: September 3, 2020
Michelle X.
California
1 review
0 helpful votes
Follow Michelle X.
Unfollow Michelle X.
Share Review
Report Review

I am 100% thrilled with my Custom Ink purchase. I had originally place my order with another company that really messed it up, so I needed a rush on my project. The shirts I ordered came out exactly as expected, and I loved being updated along the way.

Date of experience: September 3, 2020
John F.
California
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

The representative who worked with me was very patient and helpful and made the experience easy.

Date of experience: September 3, 2020
Richard D.
California
1 review
0 helpful votes
Follow Richard D.
Unfollow Richard D.
Share Review
Report Review

I loved the DIY style website. Quality was as good as competitors but with smaller order minimums and faster turnaround. The Hanes T is good quality and pre-shrunk as advertised, but pretty heavy for warm weather. FYI sizing: for a loose fit M and L are a bit too long for me at 5'4" and slim but with broad shoulders - I'm always borderline S/M and the M works better for me; even the L for a super comfy loose fit (I ordered S, M and L to make sure; the "S" is like a "youth" size and for larger body types you're going to want XL or larger.)

Date of experience: September 3, 2020
Janet B.
California
1 review
0 helpful votes
Follow Janet B.
Unfollow Janet B.
Share Review
Report Review

Custom ink was the perfect option for my bachelor party shirt design. The website was extremely user friendly and the design platform made it simple and fast to create the shirt I wanted. Tons of options and styles made me happy to know I could make the best shirt for the occasion. Customer service also assisted in changing a size of one of my shirts in the order in no time at all and delivery was right on time as promised.

Date of experience: September 3, 2020
Sharon C.
California
1 review
0 helpful votes
Follow Sharon C.
Unfollow Sharon C.
Share Review
Report Review

I love working with CustomInk! Fast service, great quality projects

Date of experience: September 3, 2020
Carol G.
California
1 review
0 helpful votes
Follow Carol G.
Unfollow Carol G.
Share Review
Report Review

It was very easy
August 7, 2020

It was very easy. I even had to request a revision to the artwork and that was very smooth and fast. I'd use this service again.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States