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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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The correspondence with Custom Ink was great! I was glad that I was able to pre-approve and sign off on the design before it went to print. I had a nice chat on the phone with your rep and she was very accommodating when I asked if the lettering could stay in its handcrafted state. She understood and reassured me that it was no problem to keep that part of my design unchanged.
Really happy with customer service and product quality. Shipping was a little slow
Overall great experience. The shirt was easy to create and checkout was simple. Would definitely recommend and likely to use again.
Thank you! Customer service was great. And I will be ordering again.
Jaimie A was so wonderful and a fantastic designer. We are so appreciative of all her help to make our baby shower fantastic. Thank you
As mentioned in the previous comment, the only concern I have is the ink, very low. As for the rest I have no complaints, good packaging, good website, unfortunately I expected something much better in terms of printing.
Website was very easy to maneuver. The design lab was very easy to use to design the screen printing.
I think the minimal number of mask you can purchase... should be lower!
This was my first experience of using ‘Custom Ink' The staff were efficient and responded professionally and quickly to all my requests. I would defiantly use this service again.
I will use Custom Ink for all my future orders! The quality of the shirt and the speed of delivery are amazing! I received my order a week earlier than promised! I am e trembly pleased with how my design came out. The quality of the shirts is perfect! Soft and durable and the artwork is just as I wanted. The price for the quality received is extremely reasonable! Give Custom Ink a try. I know I was not disappointed!
Design is exactly what I wanted. T-shirts are good quality and price is good. Shipping was also fast.
I really enjoyed my experience with Custom Ink. This was my first time ordering t-shirts in general. I enjoyed the experience, even though the cost was more than I expected. But, now I know for next time!
I loved working with Custom Ink. The customer service team is EXCELLENT and took great care of me. The shirts were soft, comfortable, and the printing was amazing. I am so glad we chose Custom Ink and now we have amazing shirts to wear as a team!
Wasn't able to use the colors I originally planned with my design and needed to use something else, but overall turned out looking good. Would've loved to been able to use the colors I originally designed it with though. Probably won't be coming back for complex printing (other than black or white inks) They got the tees to me before the expected date and that was awesome! Peace of mind for sure! Overall it was a good experience, not the most amazing (because of ink colors) but really easy and quick otherwise. THANK YOU!
Very satisfied and will be using again in the future. A little mistake was made and I called the service and the lady was super nice and helpful!
No issues with ordering or purchase. It worked out well. I'm ordering shirt for my social media videos and characters. If it is allowed... you can check out Livinlikelarry78 on Facebook. The next skit will feature my custom shirt.
Wonderful job on my sons shirt. It is exactly as we ordered and the turnaround was faster than stated when we placed the order. Great job!
AWESOME! My team loved our double sided pinnies. They are big enough size wise to be comfortable and the numbers and team printing on the front looked fire. Thank you to customer service to make sure that my order was just right!
Quick. Had everything i needed to create my order. Order was perfect
I love the shirt... the customer service was outstanding. I was a little surprised at the feel of the shirt fabric. It is stiff, not soft like I expected.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

