Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
I was well pleased with everything pertaining to this order.
It was easy to design the shirt on the website. Order was shipped and received earlier than expected. Will always use custom link.
The site was great and overall experience was good. The only problem was the shirts being a bit small per size.
All I can say is thanks to you we made an old man happy and prouder of who he is.
Ordering from you was so easy! I appreciated the email check-ins to let us know our order was received, if we had any questions, shipping info, etc. I'm actually looking forward to getting creative and using you again!
Loved the shirts I designed & received from Custom Ink. They were exactly as I ordered, came nicely packaged, and I can't wait for my daughter and her friends to see them during her sweet sixteen celebration!
The site is easy to use, and when I made mistakes on the design, they were there to fix it for me. They contacted me by email and I worked with them to make sure the design was right and how I wanted it to look.
Great customer service, and support during the entire order process. However the finished product did not look like proof we approved. The blue color of our logo did not register correctly.
I'm very happy with the online ordering experience and the product we received is excellent.
The best customer service! Used your 'free' offer for a design upgrade... and received MORE than my money's worth. Raises for everyone! Thanks so much.
I liked Custom Ink for the design abilities and convenience! Great buy!
The design process for me creating just what I wanted was very easy. I liked the ability to choose from a wide variety of pictures, fonts, designs, and wording. To add to my satisfaction, when I asked if other people could order the same T-shirt, I was sent a hyperlink people could go to. I will definitely recommend Custom Ink to others.
Very excellent! I would definitely reuse the final design I've received to order more shirts for later when I can afford and to order one so it can be done in digital printing rather than screen printing to compare the difference and see what I like!
You communicated where the order was in each step of the process. You assured me that everything would get checked from spelling to design. And the product was amazing! Yes - it exceeded my expectations! And it arrived before the deadline! Yay!
Everything went well. One thing I'd like to add, the size of the square on the design part is kind of deceiving on how big or small the design should be. I believe as a designer, there should be some sort of identifier front pocket to show how the design looks in different sizes.
Very easy to choose a design and order. They're frequent updates and encouragement for any questions or issues is wonderful!
I had a great experience with Custom Ink. The customer service was amazing and they got back to me very quickly. My order was also shipped very fast, they even made sure it was in on time for my friend's birthday.
The shirt was received in record time & looked great.
Easy to work with, very fast delivery (before actual scheduled date), offered to send me a sample, very courteous and helpful.
Custom INK was a no hassle experience from start to finish. You were fast and delivered just as you promised. I will ceertainly use you for other products and recommend my friends.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

