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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Angela C.
California
1 review
0 helpful votes
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Customer service can't be beat—they were fabulous about shifting the colors to match my logo. The final products turned out beautifully. A discount code offering would be really wonderful to take edge off high orders (ours was around $270 for 6 t shirts). Thank you!

Date of experience: September 3, 2020
Scott A.
California
1 review
0 helpful votes
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Got a few shirts made for my friends band! The service was great! Easy design template and extremely satisfied with the product. Quick turn around and fair pricing!

Date of experience: September 3, 2020
Kimberly M.
California
1 review
0 helpful votes
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We love our shirts
July 21, 2020

We love our shirts - They look great! I especially appreciated the around the clock customer service that was friendly, and never seemed inconvenienced by my questions or changes to our order. We received everything quickly as promised. We will definitely use Custom Ink again!

Date of experience: September 3, 2020
Anna K.
California
1 review
0 helpful votes
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The website is very easy to navigate. I had made some changes to my logo to get down to 4 colors (from 6) because there was a minimum quantity for 5 colors. I didn't like the logo as much with the 4 colors but thought it would have to do. Was extremely surprised when the design staff decided to revert back to an original color on the outer ring of my design that made the design look much better but put me at 5 colors, without requiring the minimum order size of 48. Thanks so much!

Date of experience: September 3, 2020
Charles O.
California
1 review
0 helpful votes
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As usual Custom ink delivers fast, and quality service!

Date of experience: September 3, 2020
Jack I.
California
1 review
0 helpful votes
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Lindsay in customer services was PERFECT in every way. The shirt she recommended is excellent. Everyone is happy.

Date of experience: September 3, 2020
Melissa J.
California
1 review
0 helpful votes
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I highly recommend Custom Ink for great quality work, pricing, and fast delivery!

Date of experience: September 3, 2020
Christine Z.
California
1 review
0 helpful votes
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Everyone was super helpful and I'm really happy with my product

Date of experience: September 3, 2020
Alex W.
California
1 review
0 helpful votes
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Customer service, both chat and live, were outstanding. Our rep, via phone, understood exactly what I was trying to do and made it happen as I pictured.

Date of experience: September 3, 2020
Ben Z.
California
1 review
0 helpful votes
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Custom Ink went above any beyond. I received my shirt within 3 days of placing the order. I was extremely surprised with the quickness of the shipping. It arrived just in time for the event and was a hit!

Date of experience: September 3, 2020
Elizabeth V.
California
1 review
0 helpful votes
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I highly recommend Custom Ink to anyone looking for custom printed items. The quality of their products prove that they have pride in the products the produce. I will be using Custom Ink in the future. You should also.

Date of experience: September 3, 2020
Peter S.
California
1 review
0 helpful votes
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I have no complaints with the service from this company. Excellent customer service.

Date of experience: September 3, 2020
George C.
California
1 review
0 helpful votes
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My overall experience with custom ink has been great so far. Custom ink seems to really care about the customer and the final product. The communication and product updates were also very helpful.

Date of experience: September 3, 2020
Sarah E.
California
1 review
0 helpful votes
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Used custom ink like 10 years ago and it was great then and it's Even better now. I was really impressed I could get just one custom T-shirt And in as little time as I did. Game changer

Date of experience: September 3, 2020
Maria M.
California
1 review
0 helpful votes
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Fantastic quality, quick turnaround, and extremely friendly and prompt customer service - I highly recommend!

Date of experience: September 3, 2020
Nancy S.
California
1 review
0 helpful votes
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The process of creating a custom print was very user friendly on site, the steps were very simply and clear. The customer service was also very efficient and helpful. Overall a great experience, would recommend to anyone looking for a quick turnaround on a custom gift!

Date of experience: September 3, 2020
Brian G.
California
1 review
0 helpful votes
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Amazing
July 21, 2020

Amazing. Made a shirt that my man has wanted for ages and it turned out so much better than expected. Amazing quality and helpful service. Will for sure use custom ink again

Date of experience: September 3, 2020
Anna L.
California
1 review
0 helpful votes
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Every time I use Custom Ink, I am blown away by the quality of their customer service. They have the best representatives-- responsive, knowledgeable, and friendly. The products always turn out great and arrive quickly and with no issues. I can't recommend this company enough.

Date of experience: September 3, 2020
Ben O.
California
1 review
0 helpful votes
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Great customer service! Great product! Only complaint is rush shipping didn't arrive as promised but that's a UPS issue.

Date of experience: September 3, 2020
Anthony E.
California
1 review
0 helpful votes
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The care to reach out to double check my order so it would correct.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States