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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Michael W.
California
1 review
0 helpful votes
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Clear instructions make for easy custom tshirt development. I worked with my own design, so just had to import... and voila... done! Love all the choices... style, colors. And the finished shirts were lovely. Not my first time ordering with Custom Ink. Won't be the last.

Date of experience: September 3, 2020
Barbara B.
California
1 review
0 helpful votes
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I am a repeat Custom Ink customer. Their quality products and excellent customer service keep me coming back!

Date of experience: September 3, 2020
Sharon C.
California
1 review
0 helpful votes
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Easy to custom design practice jerseys with your name and logo, and i was even notified via chat that my layout wouldn't work with the sizes of some of the jerseys. So, I approved to use a different size print for the smaller shirts. Great customer service and communication. I'd order again in an instant. Jerseys came out just as I had hoped and designed, they were expedited and shipped to meet a camp program, and they came packaged and folded professionally. My only suggestion is to be sure to tell the customer whether the reversible side will have the print on it or not. I expected it not to but others may think the print will be on both sides.

Date of experience: September 3, 2020
Adam Q.
California
1 review
0 helpful votes
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Staff called me Marvell and my Is Margarita! I kept telling your staff and they kept calling me Marvalle. It got old very fast!

Date of experience: September 3, 2020
Shirley Z.
California
1 review
0 helpful votes
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Custom ink is great, lots of people from my school will be using custom ink to make their section shirts.

Date of experience: September 3, 2020
Michelle E.
California
1 review
0 helpful votes
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My onsies were designed with our company logo and they turned out exactly as I had hoped. They arrived much earlier than I expected which exceeded my expectations.

Date of experience: September 3, 2020
Chris A.
California
1 review
0 helpful votes
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The customer service I receive when ordering with you is always top-notch. I appreciate the friendliness and the ease of re-ordering.

Date of experience: September 3, 2020
Jack R.
California
1 review
0 helpful votes
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Very good experience and very helpful in assisting me with finding and customizing the shirts I wanted. A+ plus job

Date of experience: September 3, 2020
Kimberly S.
California
1 review
0 helpful votes
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Eventually good outcome. The last CSR was knowledgeable and most willing to resolve the past concerns and questions of the order

Date of experience: September 3, 2020
Anthony E.
California
1 review
0 helpful votes
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For the price the Tanks were really cheap! Not happy about that I ordered tri blend which is supposed to be soft and these were not so much and the straps on the tank are really thin and almost look stretched out! Not impressed for 29 dollars a tank! Design looked great but will go someplace else in the future due to the quality of the product that is being sold and at a high price.

Date of experience: September 3, 2020
David D.
California
1 review
0 helpful votes
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The website itself was a bit confusing in the first 5 minutes but was easily figured out and navigated. After I made my design and sent it in, the team contacted me and spoke to me and kept up with me on the whole process. I would order from here again

Date of experience: September 3, 2020
Janet A.
California
1 review
0 helpful votes
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Super easy to work with and someone was there to help and answer questions when I needed it.

Date of experience: September 3, 2020
Dorothy V.
California
1 review
0 helpful votes
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It was great to be able to design ones own t-shirt the temp plates and the selection of art and fonts were awesome

Date of experience: September 3, 2020
Shirley K.
California
1 review
0 helpful votes
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The customer service agent who I worked with (I'm sorry, I'm not 100% sure on the name; I believe it was Antonio D. Or something similar) was fantastic! He worked with me to make sure that everything was perfect. I was very impressed with him (which means I should have remembered his name, but I have a memory much like Dory from "Finding Nemo").

Date of experience: September 3, 2020
Dorothy Q.
California
1 review
0 helpful votes
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I am happy with the customer service. I required assistance with finalizing my design, and they were quite helpful. The shirts arrived sooner than expected, too!

Date of experience: September 3, 2020
Barbara Y.
California
1 review
0 helpful votes
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All the people involved with ordering our tshirts were so helpful and efficient. We appreciate that so much and designed our shirts exactly how we wanted them.

Date of experience: September 3, 2020
Jeff J.
California
1 review
0 helpful votes
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Delivered on time and had great results for my charity event.

Date of experience: September 3, 2020
Joe Q.
California
1 review
0 helpful votes
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Custom Ink is always a pleasure to work with. They are super accommodating and helpful, and response time is awesome. Would recommend for anyone looking for custom gear!

Date of experience: September 3, 2020
Helen Z.
California
1 review
0 helpful votes
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Good quality, happy with the printing but the mask run small, they fit women well but men not so good.

Date of experience: September 3, 2020
Ruth J.
California
1 review
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Loved the shirts!
July 10, 2020

Loved the shirts! Thanks! Great quality and design!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States