Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
Clear instructions make for easy custom tshirt development. I worked with my own design, so just had to import... and voila... done! Love all the choices... style, colors. And the finished shirts were lovely. Not my first time ordering with Custom Ink. Won't be the last.
I am a repeat Custom Ink customer. Their quality products and excellent customer service keep me coming back!
Easy to custom design practice jerseys with your name and logo, and i was even notified via chat that my layout wouldn't work with the sizes of some of the jerseys. So, I approved to use a different size print for the smaller shirts. Great customer service and communication. I'd order again in an instant. Jerseys came out just as I had hoped and designed, they were expedited and shipped to meet a camp program, and they came packaged and folded professionally. My only suggestion is to be sure to tell the customer whether the reversible side will have the print on it or not. I expected it not to but others may think the print will be on both sides.
Staff called me Marvell and my Is Margarita! I kept telling your staff and they kept calling me Marvalle. It got old very fast!
Custom ink is great, lots of people from my school will be using custom ink to make their section shirts.
My onsies were designed with our company logo and they turned out exactly as I had hoped. They arrived much earlier than I expected which exceeded my expectations.
The customer service I receive when ordering with you is always top-notch. I appreciate the friendliness and the ease of re-ordering.
Very good experience and very helpful in assisting me with finding and customizing the shirts I wanted. A+ plus job
Eventually good outcome. The last CSR was knowledgeable and most willing to resolve the past concerns and questions of the order
For the price the Tanks were really cheap! Not happy about that I ordered tri blend which is supposed to be soft and these were not so much and the straps on the tank are really thin and almost look stretched out! Not impressed for 29 dollars a tank! Design looked great but will go someplace else in the future due to the quality of the product that is being sold and at a high price.
The website itself was a bit confusing in the first 5 minutes but was easily figured out and navigated. After I made my design and sent it in, the team contacted me and spoke to me and kept up with me on the whole process. I would order from here again
Super easy to work with and someone was there to help and answer questions when I needed it.
It was great to be able to design ones own t-shirt the temp plates and the selection of art and fonts were awesome
The customer service agent who I worked with (I'm sorry, I'm not 100% sure on the name; I believe it was Antonio D. Or something similar) was fantastic! He worked with me to make sure that everything was perfect. I was very impressed with him (which means I should have remembered his name, but I have a memory much like Dory from "Finding Nemo").
I am happy with the customer service. I required assistance with finalizing my design, and they were quite helpful. The shirts arrived sooner than expected, too!
All the people involved with ordering our tshirts were so helpful and efficient. We appreciate that so much and designed our shirts exactly how we wanted them.
Delivered on time and had great results for my charity event.
Custom Ink is always a pleasure to work with. They are super accommodating and helpful, and response time is awesome. Would recommend for anyone looking for custom gear!
Good quality, happy with the printing but the mask run small, they fit women well but men not so good.
Loved the shirts! Thanks! Great quality and design!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

