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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Linda C.
California
1 review
0 helpful votes
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Just awesome and I'll definitely be re ordering from custom ink in the future!

Date of experience: September 3, 2020
Janet T.
California
1 review
0 helpful votes
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Shirt Quality/thread count exceeded my expectations. The individuals that assisted me with ordering and image enhancement were Top Notch Professionals.

Date of experience: September 3, 2020
Jack O.
California
1 review
0 helpful votes
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Customer service and speed of design review and production is fantastic. Great quality products and the screen printing cannot be matched.

Date of experience: September 3, 2020
Dave Z.
California
1 review
0 helpful votes
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Experience was great! I have used you now for several years. Always great quality and great customer service. Very helpful staff and easy to use website.

Date of experience: September 3, 2020
Helen G.
California
1 review
0 helpful votes
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Instant feedback after placing the order, with emails to know what to expect and when. Perfect customer service. Would use the site again

Date of experience: September 3, 2020
Linda J.
California
1 review
0 helpful votes
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Customer service was awesome and the printing and shipping of the shirts was fast and precise! Thank you so much!

Date of experience: September 3, 2020
Karen J.
California
1 review
0 helpful votes
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I have been very pleased with the product received. The uploaded image on all products is very legible. The colors were vibrant, the sizes were true to size, and the fabric was really lightweight and soft. The staff who wear them like them and I am very happy with finished products.

Date of experience: September 3, 2020
Donna I.
California
1 review
0 helpful votes
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Overall experience was very positive and would use again. When ordered, initially said it would be a little over 2 weeks before delivery but the shirt arrived in under 2 weeks.

Date of experience: September 3, 2020
Dan I.
California
1 review
0 helpful votes
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Custom Ink is consistently good at what they do. They bring design and quality to their product, deliver that product in both a timely manner and at a reasonable price. I plan to continue using Custom Ink for my business needs. Keep up the great work!

Date of experience: September 3, 2020
Angela D.
California
1 review
0 helpful votes
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I love my canvas bags and plan to purchase more promotional products. It was so easy... and fun!

Date of experience: September 3, 2020
Chris B.
California
1 review
0 helpful votes
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Wonderful service, quick turn-around time, perfect delivery!

Date of experience: September 3, 2020
Paul Q.
California
1 review
0 helpful votes
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The customer service was great. The price seemed a little high but the customer service made up for it. The shirt quality & sizes were good. The package was pretty mangled but none of the shirts were harmed. The print on the shirts were somewhat dull, but after a few of the shirts were washed one time in cold water w/no bleach or fabric softener, the logo became very faded compared the the unwashed ones. Pretty disappointed overall.

Date of experience: September 3, 2020
Peter V.
California
1 review
0 helpful votes
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Always seems pricey till I get my products, always great quality and never disappointed. I suppose the saying "You get what you pay for" stands true with this company. Highly recommended!

Date of experience: September 3, 2020
George B.
California
1 review
0 helpful votes
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VERY PLEASED WITH HOW QUICKLY THE ORDER WAS PROCESSED, PRODUCT MAILED AND RECEIVED, ESPECIALLY SINCE IT WAS NEAR INDEPENDENCE DAY.

Date of experience: September 3, 2020
Jessica W.
California
1 review
0 helpful votes
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The website is pretty odd. Not being able to sign into an account makes things much less streamlined than they could be.

Date of experience: September 3, 2020
George B.
California
1 review
0 helpful votes
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Your site and service are exceptional. The shirts I ordered were incredibly easy to design using your system, they came out better than I hoped, and were a huge hit with everyone!

Date of experience: September 3, 2020
David K.
California
1 review
0 helpful votes
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Excellent turn-around time. In touch all along the way.

Date of experience: September 3, 2020
Adam V.
California
1 review
0 helpful votes
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The shirts were finished and shipped very fast and look exactly as imagined. Also, I had an error in my initial design that CustomInk was able to get corrected without affecting shipping time at all.

Date of experience: September 3, 2020
Nancy L.
California
1 review
0 helpful votes
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Overall, very good experience. The only down side was having to pay $9.95 for expedited shipping only to find out my team members ordered regular shipping and all of our arrived at the same time.

Date of experience: September 3, 2020
Mary R.
California
1 review
0 helpful votes
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Will definitely keep coming back! Just ordered 2 more shirts the other day

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States