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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Just awesome and I'll definitely be re ordering from custom ink in the future!
Shirt Quality/thread count exceeded my expectations. The individuals that assisted me with ordering and image enhancement were Top Notch Professionals.
Customer service and speed of design review and production is fantastic. Great quality products and the screen printing cannot be matched.
Experience was great! I have used you now for several years. Always great quality and great customer service. Very helpful staff and easy to use website.
Instant feedback after placing the order, with emails to know what to expect and when. Perfect customer service. Would use the site again
Customer service was awesome and the printing and shipping of the shirts was fast and precise! Thank you so much!
I have been very pleased with the product received. The uploaded image on all products is very legible. The colors were vibrant, the sizes were true to size, and the fabric was really lightweight and soft. The staff who wear them like them and I am very happy with finished products.
Overall experience was very positive and would use again. When ordered, initially said it would be a little over 2 weeks before delivery but the shirt arrived in under 2 weeks.
Custom Ink is consistently good at what they do. They bring design and quality to their product, deliver that product in both a timely manner and at a reasonable price. I plan to continue using Custom Ink for my business needs. Keep up the great work!
I love my canvas bags and plan to purchase more promotional products. It was so easy... and fun!
Wonderful service, quick turn-around time, perfect delivery!
The customer service was great. The price seemed a little high but the customer service made up for it. The shirt quality & sizes were good. The package was pretty mangled but none of the shirts were harmed. The print on the shirts were somewhat dull, but after a few of the shirts were washed one time in cold water w/no bleach or fabric softener, the logo became very faded compared the the unwashed ones. Pretty disappointed overall.
Always seems pricey till I get my products, always great quality and never disappointed. I suppose the saying "You get what you pay for" stands true with this company. Highly recommended!
VERY PLEASED WITH HOW QUICKLY THE ORDER WAS PROCESSED, PRODUCT MAILED AND RECEIVED, ESPECIALLY SINCE IT WAS NEAR INDEPENDENCE DAY.
The website is pretty odd. Not being able to sign into an account makes things much less streamlined than they could be.
Your site and service are exceptional. The shirts I ordered were incredibly easy to design using your system, they came out better than I hoped, and were a huge hit with everyone!
Excellent turn-around time. In touch all along the way.
The shirts were finished and shipped very fast and look exactly as imagined. Also, I had an error in my initial design that CustomInk was able to get corrected without affecting shipping time at all.
Overall, very good experience. The only down side was having to pay $9.95 for expedited shipping only to find out my team members ordered regular shipping and all of our arrived at the same time.
Will definitely keep coming back! Just ordered 2 more shirts the other day
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

