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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Jennifer I.
California
1 review
0 helpful votes
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OUTSTANDING quality... FAST processing and shipping arrived 3 days earlier than promised shipping date. A GREAT company to do business with... I will definitely order more. THANX for handling the single shirt I ordered like it was a huge order. PERFECT!

Date of experience: September 3, 2020
Jeff S.
California
1 review
0 helpful votes
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Better quality printing than another custom tshirt company I tried. And it didn't have an odd smell coming from it, unlike the competitor.

Date of experience: September 3, 2020
Paul Y.
California
1 review
0 helpful votes
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We held a Truth Rally with my church. Our T-shirts we're awesome! The color, quality, fit & printing we're great. Loved the online group order form.

Date of experience: September 3, 2020
Stephanie L.
California
1 review
0 helpful votes
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Awesome, you guys are great and fast. I really appreciate that you ask the customer to approve the proof.

Date of experience: September 3, 2020
Ruth X.
California
1 review
0 helpful votes
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I had an absolutely exceptional experience with both the custom ink product and the custom ink customer support team. I received several emails over the course of time between my order and my delivery. The staff member, Sam, was very determined to ensure that my design would come out exactly as I wanted, and made sure I was very informed about the timeline of my clothing's production. I was very touched that Sam reached out to describe an issue the printing team was having and helped me fix the original image to ensure I would be receiving a product that would be perfect. Because of his assistance I am an extremely happy customer and I cannot wait to return.

Date of experience: September 3, 2020
Michelle C.
California
1 review
0 helpful votes
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Designing and ordering the product was easy and the artwork looks just as I expected but the hanes tagless t-shirt is too tight and doesn't fit. The tagless t-shirt fits more like an undershirt.

Date of experience: September 3, 2020
Andrew V.
California
1 review
0 helpful votes
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The hardest part was that I got the design confused while figuring out what shirt to use. Everything else fell into place and I love my shirts!

Date of experience: September 3, 2020
Maria A.
California
1 review
0 helpful votes
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It was great and easy to use and customize my design on your website thank you for that

Date of experience: September 3, 2020
Ben N.
California
1 review
0 helpful votes
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I started making my shirt and decided the writing worked better on the shirt back. I contacted your chat person, Shayla, she walked me through and it was really easy.

Date of experience: September 3, 2020
Frank X.
California
1 review
0 helpful votes
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My partner made the order as a gift for me so I personally did not experience your website. However I can say he seemed to have a good experience.

Date of experience: September 3, 2020
Scott G.
California
1 review
0 helpful votes
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It was a fast and reliable source for custom shirts, and the shirt itself was of high quality.

Date of experience: September 3, 2020
Rebecca J.
California
1 review
0 helpful votes
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Nothing too low in regards to rating. I just received the shirts and they look great. Love the Gildan quality as well. I am just curious how long it will take after a few washes to see the logo begin to fade. Other than that I am satisfied with my service. I have had shirts from Custom Ink before and you performed well again. Thank you!

Date of experience: September 3, 2020
Alex O.
California
1 review
0 helpful votes
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Great company
June 25, 2020

Great company. Quick service. Quality work. Never disappointed.

Date of experience: September 3, 2020
Robert P.
California
1 review
0 helpful votes
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I had a typo and they fixed it Right away. Didn't delay the shipment!

Date of experience: September 3, 2020
Jennifer A.
California
1 review
0 helpful votes
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Very pleased and will be using the company in future events. The shirts are comfortable and a perfect fit. The logo and prints are done perfectly just as displayed on the sample page and the customer service was awesome with any help I needed!

Date of experience: September 3, 2020
George K.
California
1 review
0 helpful votes
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I am very satisfied with the easy online design process and the end result. The shirts and the design hold up well. Thank you for making our family special occasion a little more memorable!

Date of experience: September 3, 2020
Ben Z.
California
1 review
0 helpful votes
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My overall experience was fabulous. I will order again. I have purchased shirts here before and was really treated nicely and the quality of the workmanship and packing was outstanding.

Date of experience: September 3, 2020
Janet S.
California
1 review
0 helpful votes
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We had a misunderstanding initially about whether the proofs had been approved, but after calling customer service everything was quickly resolved and our t-shirts were sent to us immediately. We are VERY happy with the service and the product.

Date of experience: September 3, 2020
Virginia R.
California
1 review
0 helpful votes
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I have used this company 2 times myself and recommended it to another person who used this company and loved it!

Date of experience: September 3, 2020
Anna A.
California
1 review
0 helpful votes
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Overall great experience with custom ink and the services they provided

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States