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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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OUTSTANDING quality... FAST processing and shipping arrived 3 days earlier than promised shipping date. A GREAT company to do business with... I will definitely order more. THANX for handling the single shirt I ordered like it was a huge order. PERFECT!
Better quality printing than another custom tshirt company I tried. And it didn't have an odd smell coming from it, unlike the competitor.
We held a Truth Rally with my church. Our T-shirts we're awesome! The color, quality, fit & printing we're great. Loved the online group order form.
Awesome, you guys are great and fast. I really appreciate that you ask the customer to approve the proof.
I had an absolutely exceptional experience with both the custom ink product and the custom ink customer support team. I received several emails over the course of time between my order and my delivery. The staff member, Sam, was very determined to ensure that my design would come out exactly as I wanted, and made sure I was very informed about the timeline of my clothing's production. I was very touched that Sam reached out to describe an issue the printing team was having and helped me fix the original image to ensure I would be receiving a product that would be perfect. Because of his assistance I am an extremely happy customer and I cannot wait to return.
Designing and ordering the product was easy and the artwork looks just as I expected but the hanes tagless t-shirt is too tight and doesn't fit. The tagless t-shirt fits more like an undershirt.
The hardest part was that I got the design confused while figuring out what shirt to use. Everything else fell into place and I love my shirts!
It was great and easy to use and customize my design on your website thank you for that
I started making my shirt and decided the writing worked better on the shirt back. I contacted your chat person, Shayla, she walked me through and it was really easy.
My partner made the order as a gift for me so I personally did not experience your website. However I can say he seemed to have a good experience.
It was a fast and reliable source for custom shirts, and the shirt itself was of high quality.
Nothing too low in regards to rating. I just received the shirts and they look great. Love the Gildan quality as well. I am just curious how long it will take after a few washes to see the logo begin to fade. Other than that I am satisfied with my service. I have had shirts from Custom Ink before and you performed well again. Thank you!
Great company. Quick service. Quality work. Never disappointed.
I had a typo and they fixed it Right away. Didn't delay the shipment!
Very pleased and will be using the company in future events. The shirts are comfortable and a perfect fit. The logo and prints are done perfectly just as displayed on the sample page and the customer service was awesome with any help I needed!
I am very satisfied with the easy online design process and the end result. The shirts and the design hold up well. Thank you for making our family special occasion a little more memorable!
My overall experience was fabulous. I will order again. I have purchased shirts here before and was really treated nicely and the quality of the workmanship and packing was outstanding.
We had a misunderstanding initially about whether the proofs had been approved, but after calling customer service everything was quickly resolved and our t-shirts were sent to us immediately. We are VERY happy with the service and the product.
I have used this company 2 times myself and recommended it to another person who used this company and loved it!
Overall great experience with custom ink and the services they provided
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

