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Custom Ink Reviews Summary
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Great service and fast delivery. Will definitely use again.
I had no problems with Custom Ink. They delivered everything on time and the quality of the logos and everything was really good.
Custom Ink always comes through with a good product in an incredibly timely manner.
Very nice will shop here again good quality, and service
Everything looked good. Came as shown, good quality.
Process is always great with Custom Ink but the shirts were just way too big so that was a disappointment since we'll need to order more to get people a size they can wear.
The only real hitch was that when checking the tracker, it said waiting for printing almost the entire time, until I emailed and asked around the 15th. The response was quick and helpful. Everything got here on time.
Customer service far surpassed my expectations! I will definitely be back
Overall great experience! Service was great and the quality of the image was great!
The colors were exactly as I'd hoped to see from the preview
Excellent product and service. Exactly what I wanted! Will be using Custom Ink for all other products! Already placed second order
The shirts looked great and we also got asked by another team where we had then made because they liked them so much!
I ordered a shirt to wear on Father's Day. When I placed the order it said it wasn't going to come until after Father's Day. I messaged the customer team and was told that they would make sure it got there before Father's Day. Well sure enough it did! I got it Friday. I will be ordering more because I value good customer service.
I had requested black letters in error. You had sent an email saying you would fix so I let it go. But the black letters really should have been a different color. Probably my fault. Would have been awesome if you just corrected. But I still love my shirt
Everyone involved int eh process from the caring person who took my call through the actual delivery of product. You all went what we have ever had to do in our 10 years of being your customer. The fact that with the state of the world you were able to ship reasonably X inexpensively to all of my staff wherever they were and they all receive their T-shirts on time for our first virtual event. I think you so much for continuing to be reliable and accountable and really super good!
Very pleased with customer service. Arrived on time as promised. Quality work. Just wish the 50/50 blend shirt was of better quality. Screen printing looks great. See how it does after Some washes.
3 I rate the shirt itself as the highest priority, followed by the print, so the two most important categories are where you fell short. IF I ever did this again I would order a Large. I would recommend people to order larger than what they normally do. About the ink... just not sure. Another negative was that I really wanted light pink, going for that contrast, but I would have had to pay more. I think the shirt should have been available at the same price for all colors. I am not sure that I would order again, but since you don't give any choices other than "yes" and "no", I picked yes. Really, I am not sure. If I could customize online with another company, I would try them first.
Super awesome team you have makin our designs come to life!
Very helpful customer service after I realized that we had a misspelling on our order.
Amazingly quick during these uncertain times and very good product and customer service
From the business
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members