CurveDream

I used a measuring tape to take my measurements before ordering anything from the site in June. Having measured, I ordered a number of items of clothing costing over $200. Nonetheless, every single piece I received was at least one to two sizes too small, so the measurements they include on the website are wildly inaccurate. I ordered a number of linen items that looked pretty on the site, but the linen is poor quality: rough, literally transparent, and unwearable without another layer beneath. When I asked to return the items, I had no idea. I was about to embark on a multi month correspondence. They first refused to issue a return code despite the issue being with their own sizing charts on their website. When I insisted, they came back after a couple of messages with options either to mail everything back and pay a steep shipping price, or to give me a credit to use in the future and keep the other items (they suggested giving them away). When I took the second option, they replied with an endless series of questions, one question per message, which has stretched out for almost 8 weeks now. "Which shorts would you keep?" I replied I would keep the shorts not made from linen. Several days later they came back with "What was the item number for those shorts?" Seriously? There was only one pair! Then we did the same with a shirt. I still have no refund or authorization to ship back to them because they keep asking for more. Suffice it to say I will never order from this company again.

Placed an order for two items with expedited delivery, neither item was in stock, but was not notified for 12 days later! It has been over a month and my money has not been refunded to my card after numerous attempts. Would not order from them again.

I ordered two dresses, one with a credit that came from a purchase months before. (dress returned as too big). In the new order, one of the dresses was sewn crookedly at the waist. It is defective. I contacted customer service abd was told "tough luck." There was no recognition that the dress is crooked!

Very disappointed on the process to return items. Very clunky and not easy to get done. No return slip in bag to return which makes it very inconvenient. Then I was told if I don't email the tracking # to you after I get returns in the mail, I won't get any refunds at all. I did email with that # so I'm hoping that I will see a refund of the items I return back on my credit card.

I ordered a top which is great. However, it said delivery in 4-6 days. A month later it still had not arrived. So I canceled that order and re-ordered figuring it had gotten lost somewhere along the way. Again it was supposed to be delivered in 4 to 6 days. Another month went by. It did eventually arrive and I'm happy with the product, however, the delivery was completely unsatisfactory.

Stay clear of this company! I ordered two dresses size 14 and 16, I am normally a size 14 but even the size 16 was tight and would not fit, the material also felt cheap and not as described, when I asked to return the items I was told that that Curvedream UK is based in the USA and although they claim on their website that Online purchase made through curvedream.co.uk can be returned or exchanged within 30 days from the delivered date, I would need to return the items to their USA warehouse at my own expense for a full refund and was offered a partial refund of 80% and to keep the dresses. This shows the quality of their merchandise if they can afford to give customers 80% refund without the merchandise returned!

I ordered a dress and it didn't fit. I wrote Curve Dream Customer Service and got a reply. They said they take returns but told me not to return it to the address on the package. They never gave me the address, though I asked for it a number of times. I definitely will never buy anything from them again. They basically ghosted me after the first response. I think the dress I got came from China, so sending it back would have cost me as much as the dress itself.

The actual ordering process was easy and a good experience. When I received the 3 tops however I was very disappointed. I ordered one size up from their recommendation and all 3 tops were way too small. Also the fabric was very thin and not the quality I was expecting. Lastly the colors were not true to the website pictures. I absolutely never give these types of reviews but this was truly disappointing because I was so excited by the pictures. I returned all 3 tops but wished I didn't have too because the pictures on the website were so beautiful. :(

I returned this item and never received credit for it. Please credit my account. I have written to you many times and I have copies of our correspondence. Please send me my refund.

I ordered three items and only received two. Quality of the two items I did receive was far below acceptable both in quality of fabric and workmanship.

Clothes do not look like they do online. The fabric is cheap, cheap, cheap. Horrible. And the return policy is NOT customer friendly. In fact it doesn't really exist. I will never be shopping on this site again. I lost completely on this site.

I have blousesI love that I can't find anywhere except Curvedream and a couple of dresses that no one else has in my area. A thing happened with my next to last order of a dress. It turned out to be too tight in my bust area and even though I am somewhat of a good seamstress, I could not find a wayto fix it. Curvedream gave me a very generous credit so I could get something that fit me. You have to respect a company that goes that far for a loyal customer. I will always find treasures there!

This is exactly what I was looking for. The material feels great, and the fit is really flattering. I would absolutely recommend this to a friend.

I have purchased now 3 times from CurveDream because I love the items they sell. The first time I wanted to return 2 o 6 pieces and because I did not save the small square of tissue paper folded into each item they refused to accept my return and I ended up having to keep 2 items I didn't want. THIS time I also purchase 6 items and saved all the items (tissue paper etc) required and after sending NINE (9) requests to return the two items, w/i their required 30-day time period I STILL have not heard back from them requesting to return the items (You can only return their items once they send you a return slip). There is NO Customer Service phone number. I Still have heard nothing from them, its like they are no longer responding

I saw many colorful products with very reasonable prices but found the polyester material unsuitable.

Disappointed because my order was never received. Come to find out, never sent

As above. Items not received THIS IS MY 2ND MESSAGE. HAVENT HEARD FROM CURVE DREAM