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Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style.
From swimsuits to cover-ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from the beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.
Business Highlights
General
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Sustainability
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Customer Service
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Membership Programs
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CUPSHE Reviews Summary
Cupshe generally enjoys a positive reputation for its stylish swimwear and clothing options, with many customers praising the quality, fit, and fast delivery. The company's customer service is noted for being responsive and helpful, particularly regarding their flexible return policy. However, several customers express dissatisfaction with sizing inconsistencies, high return shipping costs, and challenges in resolving issues, leading to frustration. Overall, while Cupshe has attracted a loyal customer base due to its appealing products and service, concerns about return policies and product quality may deter potential buyers.
This summary is generated by AI, based on text from customer reviews
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Order received in just a few days. Delighted with the quality and fit of all the items ordered. Great choice available on website and will definitely be placing a further order.
Great company - i had an issue with the size it was a little on the small size, customer service was prompt in helping me and went above and beyond to assist me - thank you team
Dear Nichola, thank you for the great review and for sharing your shopping experience. Please kindly note that the size chart is based on accurate measurements of most women's bodies. Meanwhile, we have sent the information to related departments. Hope the size guide can be more helpful soon. By the way, you can also send our customer service a request next time when you’re not sure about the size. We’d be more than glad to offer customized suggestions.
In addition, we do dedicate ourselves to putting customer satisfaction as a top priority and we are committed to our customer service.
We hope to provide you with great service and support for years to come!
Iv bought 5 swim suits from cupshe. It's true to size. Great fabric with big strong zips. I'm in New Zealand and package arrived within 8 days as said. Great customer support. Hard to find good quality stuff now days so this site was a win. I won't shop swim suits anywhere else now. Big size range too. Highly recommend.
Dear Elly, your recognition of our products and logistics is greatly appreciated. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon.
I has to return one of the bathing suits I purchased and the customer service and options were pretty reasonable. I'm happy with my bathing suit, great quality affordable and great style!
Dear Jennifer, thank you for your kind words and stellar feedback. We are so happy to see that you have been enjoying your experience with us. Cupshe aims to provide customers with products of nice designs, high-quality and affordable prices. To meet different demands from our customers, Cupshe offers several options for return/exchange, to simplify/shorten the process. We take pride in giving outstanding service to each customer and we're overjoyed to receive your compliments and appreciation. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!
I had a problem with sizing and you guys didn't hesitate to find me a great solution in a matter of minutes! New loyal customer here and definitely will recommend to others. Keep up the amazing work!
Dear Waleska, thank you for taking the time to share your experience at our shop. Our customer service team is striving to help all of our customers solve their problems and reply to their requests in a timely manner. We are glad that you are satisfied with our customer services, our dedicated staff will be pleased to learn of your high praise as such a nice review. As always, thank you for the opportunity to serve you.
This is my first time ordering from Cupshe. One of the swimsuits I had ordered was a little to big, so I had reached out to customer Service. They had responded in a timely manner and was very helpful/friendly. The quality of their swimsuits is great as well.
Dear Jessica, thank you for taking the time to leave us a 5-star rating! We are sorry to hear that one of the swimsuits was too big. We will keep working hard to improve the fit of our products. Also, Cupshe is committed to providing quality and stylish products for women all over the world. Glad to know we have met your expectation! What's more, Cupshe has a very professional customer service team that will offer sincere and efficient service for all our of customers. We will keep up the good work and provide better products and service in the future. Look forward to seeing you again soon!
I recently purchased two pairs of swimsuits and they arrived in a timely mannor and I was pleasently surprised when they arrived. Great quality and great fit too.
Dear Bronwyn, we are truely grateful for your 5-star rating! Cupshe strives to offer efficient logistcs services. Glad to know we have met your expectation! Cupshe is also committed to providing quality products with nice fit. Your recognition of our products and fit is greatly appreciated. We will keep up the good work and provide better products and service in the future. Come back and visit our website again soon!
Great product. Had a delivery glitch due to issue with incorrect address auto-populating when I placed the order. However when I sent an email (out of business hours), I received a prompt response with the necessary information to quickly sort out the issue. Would recommend this business (and product of course!).
Dear Mel, your recognition of our products and customer service is greatly appreciated. To meet the demands of every customer is the goal of the whole Cupshe team. We will keep making progress and presenting better products and service in the future. Looking forward to seeing you again soon!
Easy ordering / fast delivery / responsive and friendly customer service. Will recommend in the future
Dear Jane, thank you for taking the time to leave us such a nice review. That's how much your review means to us all. We all love what we do. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right. We look forward to serving you again.
Although I was happy with the quality of the items I purchased, the fit wasn't right for me. I had purchased a tankini set in the summer and a dress earlier this month. I have a long torso, so the tankini top was shorter than I prefer. The dress was exactly as I expected, but it turns out my waist is thicker than I'd like to admit. Each time I contact Cupshe customer service via email and both times I received a response the same day. I was able to choose the return option that worked best for me and the transaction was complete within hours of me submitting my response. It could not have been easier or more convenient! I will definitely be shopping here again!
Dear Heather, thank you for taking the time to give us feedback. We are striving to achieve better quality and product performance. In order to meet customers' demands, we are working hard to provide more options in styles and designs for diverse body types. We regret to know that suits did not fit you well. We will definitely share your feedback with our relevant department and do our best to optimize our design.
It is our pleasure to provide great service to our valued customers. When we receive the return requests, we usually provide several options for return/exchange to simplify the process. Our customer service team is also working hard to help all of our customers solve their problems in a timely manner. Glad to know that you are satisfied with the overall experience. Looking forward to being of service to you again in the future.
First and last time ordering from here. Paid extra for priority 3 -5 days. 6 Days later I'm still waiting. AMAZON is better
Dear customer, sincerely sorry for the unpleasant shopping experience! We will keep working hard to offer better service. Please note that the shipping efficiency showing on our website is calculated in business days. Business days are Monday-Friday, excluding public holidays. We are happy to help you track the order if you can provide us with your order number. Look forward to hearing from you again!
Easy great shopping experience. I bought a lovely dress which looked exactly like the picture. Sizing is perfect just a little long but I am short 5ft3 so no big deal will just take the hem up. Would defo recommend and will definitely be shopping with them again lots
Dear Lorna, thank you for taking the time to leave us such a nice review. We are striving to make excellent products as consistent as pictures and with a nice fit. We will also submit your feedback to our related department to perfect the fit for all customers of different heights. Besides, it’s our honor to have your recommendation. We’ll keep working hard and live up to your expectation. Come back and see us soon.
Im pretty impressed with the delivery, customer service and accuracy of all the pictures in their website. I usually don't buy online but this just surprised me way beyond my expectations
Dear Fabi, your recognition of our website, customer service, and logistics is greatly appreciated. Meeting or exceeding our customers’ expectations is our ultimate goal. Looking forward to seeing you again soon!
I was extremely pleased by my purchase. The quality and fit of these bathing suits was perfect
Dear Julia, thank you very much for giving Cupshe a 5-star review. We are glad to know that you love our products. We are striving to make high quality products with perfect fit. We’ll keep working hard and live up to your expectation.
Dear Diane, thank you very much for giving Cupshe 5 stars. We are thrilled that you love the product your purchased. Cupshe always keeps abreast with the latest fashion styles. Besides, we have spent years perfecting the fit for diverse body types. We can't wait to welcome you back soon to our website.
Great bathing suits of high quality fit to measure and a suit for every body.
Buying a swimsuit online is tricky but the guess work is taken out of the equation as there are sizing guides for every suit. Delivery is fast. Service is automatic. If for any reason you are not happy, you won't be disappointed.
Dear Caitlin, thanks for your 5-star rating. It is our pleasure to provide great product and service to our valued customers. Cupshe is striving to make high quality products with perfect fit. Our design department is working hard to keep our products consistent with the size guide. Meanwhile, we’re doing our best to deliver each package within promised time limitation. We’ll keep working hard and live up to your expectation. Looking forward to being of service to you again in the future.
I purchased 7 swimsuits from cupshe after pondering several times wether or not to go ahead after having a few bad experiences on line buying clothes etc. The sizes I chose varied from 16/18. I have recently lost weight and I'm a pear shape. I wanted to look nice on the beach and feel good in some pretty costumes. Cupshe did not disappoint, well made and fitted beautifully, I kept three and I am over the moon with them. The returns system were swift and pain free and my refund was in my bank within 3 days, thankyou cupshe, and I have recommended you to friends and family, I will definitely use this site again. Thankyou.
Dear Sally, thanks for placing your trust in us. We are thrilled that you found nice suits at Cupshe. We use high quality material and we always keep abreast with the latest fashion styles. Besides, we have spent years perfecting the fit for diverse body types. If the suits do not fit, we usually offer several options for return/exchange, to simplify the process and meet different demands from our customers. Our customer service team works hard to help all of our customers solve their problems in a timely manner. It is our pleasure to have your recommendation. We will keep presenting better products and service in the future.
The item I ordered was too big. When I emailed asking for the return process I received a prompt response and was provided a few options to choose from. Customer Service was very responsive and helpful. I will definitely order from here again. Looking forward to trying out some of the swimsuits!
Dear Deirdre, thank you for taking the time to share your experience at our shop.
Firstly, we’re sincerely sorry that the item didn't fit you well. The size chart is based on accurate measurements of most women's bodies. Meanwhile, we have sent the information to related departments. Hope the size guide can be more helpful soon. By the way, you can also send our customer service a request next time when you’re not sure about the size. We’d be more than glad to offer customized suggestions.
In addition, we do dedicate ourselves to putting customer satisfaction as a top priority and striving to help all of our customers reply to their requests in a timely manner. To meet different demands from our customers, Cupshe offers several options for return/exchange, to simplify/shorten the process. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!
I am very please with cupshe and their service! I had issues with sizes and they were on point with their customer service to help me resolve them and met all of my needs. I highly recommend this company and the quality of their products.
Dear Nancy, thank you for the 5-star review. All of our products follow strict quality checks and we do dedicate ourselves to putting customer satisfaction as a top priority. To meet the demands of every customer is the goal of the whole Cupshe team. It’s also our honor to have your recommendation. We’ll keep working hard and live up to your expectation. Come back and see us soon.
Great quality swimsuits, good packaging, very prompt response to queries and excellent customer service. Well done Cupshe at a time when customer service tends to be lacking often hiding behind covid adaptations. Would definitely recommend and use again
Dear Paula, thank you for your kind words and stellar feedback. Cupshe aims to provide customers with products of high-quality and good packaging. We do dedicate ourselves to putting customer satisfaction as a top priority and striving to help all of our customers solve their problems and reply to their requests in a timely manner. It’s our honor to have your recommendation. We’ll keep working hard and live up to your expectation.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Emma, thank you for taking the time to leave us a nice review! We are committed to providing efficient logistics service for all of our customers. Our shipping carriers do perform better than we expected sometimes. What's more, Cupshe strives to offer quality and stylish swimwear with nice fit. Glad to know we have met your expectation! Your recognition of our products and service is our driving force. We will keep working hard to provide you with a better shopping experience in the future. Look forward to seeing you again soon!