I ordered 3 suits from Cupshe, all in size small. However, one was sent to me in the incorrect size in a LARGE. It fell off me! When I emailed Cupshe's customer service and got in contact with Joy, she stringed me along through multiple emails. She asked me to send multiple photos of the bathing suit and shipping labels and everything, "proving" that I received the wrong size. After I did that, she had the audacity to explain their return policy (as if it was acceptable for them to ship an incorrect size and then put the responsibility on me to process the return):

"Thanks so much for your order. We understand that sometimes things dont work out, so we are here to help. Before we process a return, wed love to let you know of our two available return options:

Cupshe Coupon: Your credit will be for the full amount of the
Returned items, without need to return the items back to us.

Hassle-Free Return: Dont worry about going to the post office and returning
It to us. You can keep the items - well simply deduct $5 for each item you would be returning. Your returned balance will be credited back to your original payment account.

Let us know which option is best for you and well take care of the rest."

Meaning they want me to PAY MONEY for them to correct the order they messed up... or get a "coupon" to spend more money with them. I no longer want to do business with them, but they refuse to refund the money back to my card or send me the correct size.

DO NOT ORDER FROM THIS COMPANY IF YOU EXPECT QUALITY CUSTOMER SERVICE.

First off, a fellow mom friend of mine posted a picture of herself in the cutest swimsuit and I asked where she got it and she couldn't stop raving about Cupshe. The prices were fairly cheap so I browsed through a few suits and finally found the one I wanted to get. I paid 7$ to have it in 3 days and was glad to see it arrive on time.

Here goes the hell path that followed the moment I opened the damn bathing suit.
It REEKED of cigarettes, or something close to cigarettes. I'm not sure if it was the fabric or the damn bag but holy $#*!. It's like I was hit in the face with a pack of cigarettes. I tried the swimsuit on to see it lokked NOTHING like the picture. I looked at the size and realized it wasn't even the size I ordered. I ordered a large to play it safe and I got a medium.

I emailed customer service to inquire about making an exchange for a larger size because on my cupshe account (which I screenshot) SHOWS I paid for a large and it was their mistake. I never heard anything back for a week and I wrote them again. After almost another week, I got an email back saying I could not ex hange for a larger size because it was 2 whole dollars off the original price. 2! I began to explain they sent me the wrong size and in their policies, it states if it was something on their end, they would exchange it. I go back to look at my cupshe account to double check the size again, and it was literally changed to look like I ordered a medium! I sent both screenshots via email to cupshe and 3 weeks now and no response other than noticing they blacklisted me from their site and I no longer can access my account with them

STAY FAR AWAY FROM CUPSHE

As many people mention, shipping was odd. My tracking number was for fed ex. I got little nervous around day 10 that the tracking number was still showing as non existent on fed ex's site. Contacted Cupshe, unlike other reviews, they responded within an hour with a polite but non helpful e-mail. My package was then delivered on day 11 by UPS. So, not sure where the mix up was but they came.

Now for the suits. They were all what I expected. Cheap. Do you really think you are going to get good quality for this price. Come on. They look like they are supposed to, I didnt find any sewing flaws or anything like that. The material is not good quality and some fit ok, some didn't. I knew this coming into my purchase so I'm not complaining. I also wont be bothering to send anything back. Shoot sell it on facebook or let go and save yourself the hassle.

Most of all, you've read this and all the other reviews. You should not be surprised or have any true complaints on something so cheap to start with. In this life YOU GET WHAT YOU PAY FOR... Have a great day!