Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Cupid

Cupid

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Cupid?
grey stargrey stargrey stargrey stargrey star

Cupid Reviews Summary

Cupid has a rating of 2.2 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cupid most frequently mention credit card, customer service and fake profiles. Cupid ranks 586th among Dating sites.

service
28
value
24
quality
22

We monitor reviews for authenticity

Canada
1 review
4 helpful votes
Follow Homebrewers R.
Unfollow Homebrewers R.
Share Review
Report Review

Lot's of ladies contacted me saying they live in my city. We start to chat and them I ask them something like "what is your closest intersection, I want to make sure you're really from here". All the sudden the chat stops. Why, because it's them chating with you not the person represented.

Date of experience: October 30, 2012
GB
1 review
3 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Total waste of time. SAVE YOUR MONEY. Joined up for 1 month and within 1 hour of joining i was bombarded with mail, hugs, kisses and winks from supposedly genuine members... every women has the same username - abbi or abbig seems to be the fav name on that site. Most of the other women are members of other sites linked to Cupid. They message you, you try to return message but as they are on a linked site... you are then expected to join that site also to reply... what a rip off!

Date of experience: June 9, 2012
GB
1 review
3 helpful votes
Follow Mark E.
Unfollow Mark E.
Share Review
Report Review

I would not provide CUPID.COM with ANY stars. I thought things seemed too good to be true when I discovered my messages were not getting through, I received winks from people who had not winked at me, and to top it all, was defrauded out of £25 (25 GBP) by a scammer using their chat facility (on Wednesday 6 June 2012). Fortunately, I have managed to request a refund from the payment processor, however, IF ANY OF YOU ARE IN ANY DOUBT, steer clear of this and every other CUPID.COM associated website.

I have used many dating websites. This has to be the worst...

Cupid plc Management Team: Hope you or one of your researchers are reading this. You are a 100% disgrace.

Date of experience: June 7, 2012
Australia
1 review
5 helpful votes
Follow ww e.
Unfollow ww e.
Share Review
Report Review

I jointed with free member and I've received more than 10 mails every week, most of mails sent by the person I just tried to review their details. I believe those people did not real send me anything.

Date of experience: June 2, 2012
GB
2 reviews
9 helpful votes
Follow Eamonn M.
Unfollow Eamonn M.
Share Review
Report Review

This site is a scam, I did sign up for a three day trail for 2.99,
Some weeks later I get my CC statements back only to find I have been charged 24.99
Twice, or two months,
I delated my profile on cupid, only to get a e mail saying I had deleted my profile on girlsdateforfreedot com, these are two sites I would not give out my cc number again hope this helps some one in the future

Date of experience: May 17, 2012
Georgia
1 review
3 helpful votes
Follow Reginald F.
Unfollow Reginald F.
Share Review
Report Review

Fake profiles, automatic emails from their server claiming people are interested in you when in fact, Cupid is trying to get you to contact that person! It's a scam! Do not register at this site! To cancel and remove your profile you have go through tons of hoops at the site and then you are directed to call a number?! Are you serious!? Do not waste your time!

Date of experience: April 11, 2012
Ireland
1 review
3 helpful votes
Follow Tony N.
Unfollow Tony N.
Share Review
Report Review

Loads of 'auto messages' tries to milk you with UPGRADE to fart at this girl, etc. When you do get chatting to a girl she's in Ghana and has very bad English, even though her profile says she's in the US or Germany. Waste of money tbh.

Date of experience: January 27, 2012
Nevada
1 review
4 helpful votes
Follow john f.
Unfollow john f.
Share Review
Report Review

Well i have bean on cupid for about 6 months or so and all the women over 23 are all in ghana or nigeria, and there profiles say they are in the united states. So what is really going on the sight?

Date of experience: October 11, 2011
West Virginia
1 review
5 helpful votes
Follow Carole D.
Unfollow Carole D.
Share Review
Report Review

I found someone to talk to on this site and have been talking for a long time. He ask me for money in the amount of $400 USD and being stuipd I sent it to him. Then he said he loved me and after a while I said I love you to him too. Then he began asking me for larger amounts, and I sent more money. Now I know I was thinking with my heart not my head. I told him to leave me alone and now he is asking me for more money and I said NO MORE MONEY. I was so stuipd

Date of experience: August 21, 2011
New York
1 review
5 helpful votes
Follow Maureen R.
Unfollow Maureen R.
Share Review
Report Review

Nothing but con men
August 7, 2011

Nothing but con men. The site puts your profile on all of their other sites without your permission. The site sends bogus messages to you as an auto reply from someone when in fact the person never contacted you. If you look in your sent mail, you will
Find replies that you have never sent.

I hope that someone pays attention to this and has this site investigated.

Date of experience: August 7, 2011
Virginia
1 review
6 helpful votes
Follow Heather R.
Unfollow Heather R.
Share Review
Report Review

I've been contacted by nothing but BS. I've had many men claiming to be military. They give their full names and all. As soon as I get a full name I check them out and know their full of crap. When talking with them if you ask them questions and they do not answer a RED FLAG should go up. NEVER tell anyone how much you make OR send them money. I even had 1 guy e-mail me on Cupid.com w/ a messenger name but when he actually started talking w/ me was on under a different name and then came on line as the other guy. Really?

Date of experience: August 4, 2011
Illinois
1 review
7 helpful votes
Follow Al S.
Unfollow Al S.
Share Review
Report Review

I'm trying to meet a nice lady on this site, and these text messages come up, saying that these women are all In Chicago, and yet when I ask them where they are, they ALL say GHANA! What's up with that? This is a real $#*!ED up
Site..

Date of experience: August 3, 2011
Belgium
2 reviews
4 helpful votes
Follow Fred F.
Unfollow Fred F.
Share Review
Report Review

This company is trying to steal my trademark. They act like cow boys. The laws? They don't know what it means. Their lawyer is informed about the facts, they do not reply us.

Date of experience: June 22, 2011
Slovenia
9 reviews
50 helpful votes
Follow boris j.
Unfollow boris j.
Share Review
Report Review

Again, one of the many scammers out there. It's not nice to play with people's emotions like that. When I joined the site, I got 10 emails after 1 hour, and from women so far away from my country and interests, that it was obvious that these were site's bots, luring me to pay, if I wanted to view the messages from them. Come on, who falls for that?

Date of experience: June 9, 2011
India
1 review
3 helpful votes
Follow niks b.
Unfollow niks b.
Share Review
Report Review

Till the time you are not the member weather gold or platinum u ll b getting lot of request 4m the member but the time ya become a member all dos request ll b stopped and the same pictures and the id ya can find on the different site gals date 4 free.com as dos id r fake to make members and take the membership amount.
Ma suggestion 4 dis site. Is ya are have a chance of 95% to b get cheated. So please don't log on 2 dis site.

Date of experience: May 27, 2011
GB
1 review
4 helpful votes
Follow jon b.
Unfollow jon b.
Share Review
Report Review

The site appears to be a blatent and extreme case of ripoff.
A search on

http://www.cupid.com
http://www.upforit.com
http://milfberry.com
http://www.sexintheuk.com

Reveals EXACTLY the same list of people! So all these
Sites are sharing the same little group of people.
Someone should kick some $#*! about this.

Date of experience: April 24, 2011
Canada
1 review
3 helpful votes
Follow rosalind t.
Unfollow rosalind t.
Share Review
Report Review

On this site i was continually inindated with letters from the immigration scammers but on one occasion i had a letter from a british man who i was wary thinking he was an immigration scammer but after 3 weeks of spending time everyday with him and giving him my email and eventually allowing him on my facebook page he started asking for money at first it was a donation for a widow of a man that was accidently killed at his industrial site which i sent 178.00 canadian for and then one week later he sent me a request for 85,000 dollars to pay his taxes so he could leave britain and come to canada. I refused and asked him to send me a copy of his passport so i knew his real identity and he sent me a forged copy of the passport the deges of the pic were visible and the writing was so blurry i couldn`t read it but when i zoomed in it wasn`t even ihis name on the thing. I wrote immediately to cupid on saturday and didn`t hear back wrote them again yesterday and they said nothing could be done so i threatened them with police action and finally they said they would investigate and remove his profile but it is still there as of now. My point is if he were on the street i could have him charged with fraud and attempting to extort money but being on the internet these crimes are going on all the time. Is there any suggestions you could give me to prevent this the next time?

Date of experience: March 15, 2011
Tennessee
1 review
5 helpful votes
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

DO NOT GIVE THEM CREDIT CARD INFORMATION! If you sign up for the trial period and then cancel before the deadline, they will continue to charge your credit card a monthly fee. I am in a four month nightmare with my credit card company trying to get them to stop accepting the charge. My next recourse is to contact the Attorney General's Office and report internet fraud. If you research "Cupid.com scam", you will find others having the same issues when they try to cancel membership.

Date of experience: January 1, 2011
GB
1 review
5 helpful votes
Follow richard c.
Unfollow richard c.
Share Review
Report Review

Signed up for 3 days at £2.97 was unable to cancel due to cancelation error on there site
Then got charged £29.99 for a month, it took 22 days to cancel subscription trying every day. Sent them 9 emails which they never responded to. And never got hold of anybody on there complex phone system,
Once you give your bank details, you will be continually charged until you cancel.
But you can't cancel?
Please people don't use this site
There are many better sites.
Kind regards

Date of experience: October 3, 2010
GB
4 reviews
13 helpful votes
Follow Rick h.
Unfollow Rick h.
Share Review
Report Review

Ever since I had some odd virus activity on my PC
I keep getting emails from them(among others)
I never signed up to them so I have marked it as spam.

Date of experience: September 15, 2010

From the business

Sign up for free to dating site Cupid.com. Browse local singles, start chatting now! We have a large database of singles waiting for you!


cupid.com
Paris, TN, United States
+2
See all photos