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Cupid

2.2

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Cupid Reviews Summary

Cupid has a rating of 2.2 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cupid most frequently mention credit card, customer service and fake profiles. Cupid ranks 586th among Dating sites.

service
28
value
24
quality
22

We monitor reviews for authenticity

California
2 reviews
5 helpful votes
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Validated by me
September 2, 2020

Not as bad as everyone says it is. Have some trouble with messaging and anti-spammer protection - yes. The other parts of site are pretty valid

Date of experience: September 2, 2020
Daria L. Cupid Rep
over a year old

Hey!
That’s great to hear! We are constantly trying to respond to our members wishes and suggestions and your positive feedback is very much appreciated!
Regards

Canada
2 reviews
1 helpful vote
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Getting better
August 2, 2020

Used it for several months, can say that it's getting only better with the updates. The last one that includes new mobile theme is the best

Date of experience: July 31, 2020
Oregon
1 review
3 helpful votes
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Too much notifications and you do not allow to do anything without premium membership. As soon as you purchase it, you are starting to love it, he

Date of experience: July 30, 2020
Daria L. Cupid Rep
over a year old

Hey!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our site. Do not hesitate to share your opinion or any ideas with us.
Regards

Canada
2 reviews
1 helpful vote
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Supper apli
July 29, 2020

Super application, bien agencée, ceci dit, c'est vous qui en ferez bon usage merci bien pour la recherche partout dans le monde

Date of experience: July 29, 2020
Daria L. Cupid Rep
over a year old

Bonjour!
C'est bon à entendre! Nous essayons constamment de répondre aux souhaits et suggestions de nos membres et vos commentaires positifs sont très appréciés!

France
1 review
0 helpful votes
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Bien
July 25, 2020

J'ai manqué de temps sur le site. J'aimerais que les utilisateurs gratuits aient plus d'options. En général, tout va bien

Date of experience: July 23, 2020
Texas
4 reviews
22 helpful votes
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BEWARE BEWARE BEWARE save your money
First of all if I could leave it a 0 i would
I joined this site and before i ever added photos or pictures I was bombarded with messages and profiles trying to communicate with we site unseen, and without anything information in my profile ever even being filled out. Over 25 messages and 20 bells. Then when you try to look at messages, or profiles. The site blocks you unless you pay. Then when you try to delete your profile/ account, the site won't let you until you jump thru a hoop and get a code emailed from the site?

Also site does not verify hardly any accounts, a lot of accounts have a phone number for the members name,, and after reading more if you are a paying member, you can pay more for protection on the site from fraud profiles(Update site never deleted my acount)
Can't delete your account I guess

Date of experience: July 18, 2020
Daria L. Cupid Rep
over a year old

Hey!
The service doesn’t send messages from unreal and non­existent users as it would be highly illegal action.We really care about your privacy and comfort when using out site. That’s why we’ve added two new options to protect you from scammers and other human factor inconveniences-block and report.
Regards

New Jersey
2 reviews
5 helpful votes
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I've been using Cupid for months, but I'd love to have more matches, especially now, when physical contact is so restricted

Date of experience: July 16, 2020
Daria L. Cupid Rep
over a year old

Hey!
That’s great to hear! We are constantly trying to respond to our members wishes and suggestions and your positive feedback is very much appreciated!
Regards

California
2 reviews
28 helpful votes
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Old school site
July 7, 2020

This site remains me good times of dating when it was only in the beginning, ha. Of course there are lot of the modern dating services but in my opinion Cupid can compete with them

Date of experience: July 6, 2020
Daria L. Cupid Rep
over a year old

Hey!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our site. Do not hesitate to share your opinion or any ideas with us.
Regards

New York
2 reviews
15 helpful votes
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So many of my friends told me that they were using this website to find hookup partners and recommended it to me. At the beginning I did not take it too seriously and only used it occasionally. However soon after I joined I noticed that I was getting more and more messages and I even had a date scheduled for the next week. Cupid.com has helped me to meet many women looking for fun and I am so glad I joined up!

Date of experience: June 23, 2020
Daria L. Cupid Rep
over a year old

Hey!
That’s great to hear! We are constantly trying to respond to our member's wishes and suggestions and your positive feedback is very much appreciated!
Regards

France
2 reviews
1 helpful vote
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Super!
June 18, 2020

Bon, c'est pas ma première experience sur les sites de rencontres. Mais Cupid pour moi est plutôt le réseau social. Le public est bien respectueux et le fonctionnement est toujours bien fait

Date of experience: June 18, 2020
Daria L. Cupid Rep
over a year old

Bonjour!
C'est bon à entendre! Nous essayons constamment de répondre aux souhaits et suggestions de nos membres et vos commentaires positifs sont très appréciés!

India
2 reviews
1 helpful vote
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So so
June 17, 2020

Very much what I did not like about Cupid is a big quantity of fakes and scammers. Fortunately, I have a function to block and report them. It was a problem in the beginning, But now is okay. Guys from customer support service handle it. Thank you

Date of experience: June 15, 2020
Tennessee
2 reviews
6 helpful votes
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Ladies Beware
May 16, 2020

Ladies please beware of Tim 64 from Dandridge, Tn.on Cupid Dating site. I suffered emotional abuse from this man being married to him.He promises weekend trips and vacations. Please beware!

Date of experience: May 15, 2020
Daria L. Cupid Rep
over a year old

Hey, Vickie!
If you feel that a member is acting suspiciously then please go to their profile and click 'Report Profile' or send us a screen name of the member who you believe to be unreliable. As soon as we receive it we will investigate the case straight away.
Our job is to make sure that our site is as user friendly as possible and that all members have a positive experience. We will be grateful if you could help us in reaching this goal. If you feel that a member's activity is suspicious, they are underage or their photo does not coincide with their gender on the profile then please do not hesitate to report them.
Regards

Canada
5 reviews
17 helpful votes
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I like it
March 20, 2020

I am feeling good about using this service while coronavirus's going on. Thanx for making me feel good that time

Date of experience: March 19, 2020
Daria L. Cupid Rep
over a year old

Hey, Ricardo!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our site. Do not hesitate to share your opinion or any ideas with us.
Please, be safe and take care of yourself.

Florida
2 reviews
21 helpful votes
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Before we pay, we get a lot faved, views, likes, messages from attractive women. Once we pay, they disappear and never respond, if we ask a direct question, we get a auto reply, that makes no sense. The fake faves, etc is used to hook us, to pay. This should be illegal, websites should be held to the same standards as any business. This is false advertising and theft! I know what type of woman, would face me, like me, etc. It is so obvious when they are ghost profiles. The owners of this site needs to be held accountable and arrested! SCAM! SCAM! SCAM!

Date of experience: March 12, 2020
Daria L. Cupid Rep
over a year old

Hey, David! With any change on a website there are going to be some people who will like it, and some people may not be so keen... yet. A vast amount of the changes have actually been demanded by customer feedback and suggestions. We are monitoring our feedback closer than ever. Give us a chance & we'll see what we can do - we're sure you'll grow to like it!

Utah
1 review
12 helpful votes
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I catch virus
February 11, 2020

I was a member for 2 month, one day I opened one letter and under it was note from site that letter concise virus I wonder why that note was not posted before I opened letter?
So, I catch virus from that site and they deactivate my page as affected by virus but where is my fault they didn't protect their site?
And what is most weird site ask to sent passport and after I sent it they didn't open my page so why they ask for passport if they even never look up it?
I don't understand what their support do at all, they are useless, they ignore people and site is not safe. And one girl I know paid them for 3 month but they deactivated her without any reason after 2 month so what is that? Girl can use your site for 2 month only? Would be nice to see your reply...

Date of experience: February 11, 2020
Daria L. Cupid Rep
over a year old

Hey, Svetlana! Our job is to make sure that our site is as user friendly as possible and that all members have a positive experience. We will be grateful if you could help us in reaching this goal. If you feel that a member's activity is suspicious, they are underage or their photo does not coincide with their gender on the profile then please do not hesitate to report them.
The members of the website have neither verification/hook up IDs nor personal codes. You do not need any ID or personal code to contact members and you should not follow the external links that members may share with you. If you consider somebody to be a suspicious member by them asking you for your verification/hook up ID or personal code, please inform us and we will take action. Regards

California
1 review
19 helpful votes
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Money Talks Cupid.com
November 23, 2019

I paid full month memberships. At first 2 days about 10 beautiful ladies wants to chat with me. I replied all of them but no one replied to me. A s days goes on one or two ladies wanted to chat, but absolutely they are not my type, fat, black and really ugly old ladies. Only today I got noticed from a beautiful lady we chat, I introduced myself but suddenly pop out I need to pay $. 064 /day for security. I did not pay, and the beautiful lady profile is nowhere to be found. This is absolutely a scam. The lady could be real but its impossible to continue if you dont pay. Full one month paid and blocked for only one chance to chat is very discouraging. Im not sure if the lady is real or not!
T

Date of experience: November 22, 2019
Daria L. Cupid Rep
over a year old

Hey!
We will certainly look further into your query and use your feedback to improve our service. We are always looking for members' feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
Should you have any other suggestions, please do not hesitate to contact us again.
Regards

GB
1 review
5 helpful votes
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Cupid rev
May 4, 2019

Takes ages to get going. I skipped some questions tbh. Real people on there at least and seems genuine. A bit like that we just fit' dating site but that one doesn't have all the questions at the start. Dave from Oxford

Date of experience: May 4, 2019
Daria L. Cupid Rep
over a year old

Hey!
We will certainly look further into your query and use your feedback to improve our service. We are always looking for members' feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
Should you have any other suggestions, please do not hesitate to contact us again.
Regards

GB
24 reviews
217 helpful votes
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The site is a total scam. It is populated by hopeful ladies who are not favoured with good looks. All the profiles, as Mathew F. Has observed are ghost profiles. If you click anyone of these images or show interest or 'like' you will get an automatic bounce back that they 'like you'. But there is no real person behind the photo and you will never get a message or acknowledgement. You may even get an automated message such as 'So I am your fav how are you going to show this'. This is just to keep you hooked. I joined for a three day trial. Just as I was leaving the site the ghost image made me a fav so I rejoined hoping to make contact as she was a handsome supposedly 52 year old brunette in London. Thereafter we were back to ghost messages. Guys the decent looking ladies do not exist. I post three images as examples. The site is a TOTAL SCAM. When you complain to them about the ghost profiles this is the response!
Dear Member,
Thank you for contacting Customer Support.

We are disappointed to learn that such activity goes on. This member has been already banned from using our site thanks to the notification of diligent members like yourself.
Apologies for any inconvenience.

If you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away. We work hard to keep our site fun and enjoyable, and we work hard to eradicate fraudulent people from the website. We value you as our customer and appreciate any feedback that you send us.

If you have any queries concerning the website then please do not hesitate to contact us.

Best Regards,
Customer Support Manager
OR
Dear member,
Thank you for contacting Customer Support.

We are sorry for any inconvenience you may have faced while using our dating website. We work hard to keep our site fun and enjoyable.
We will investigate this member's profile and take any necessary action. Thank you for the notification.
Please note that you may still see previous message history or records of the member viewing your profile until they are cancelled within the standard time frame.
Apologies for any inconvenience.
If you have any other queries, do not hesitate to contact us again.

Best Regards,
Customer Support Manager

BUT OF COURSE THEY DO NOTHING BECAUSE IT IS PART OF THEIR GAME

Date of experience: January 27, 2019
Daria L. Cupid Rep
over a year old

Hey!
We will certainly look further into your query and use your feedback to improve our service. We are always looking for members' feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
Should you have any other suggestions, please do not hesitate to contact us again.
Regards

GB
1 review
15 helpful votes
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stupidcupid.com
November 13, 2018

No way would I open my wallet for this site. I stay free membership. How's this for part of a message sent to me? "Well am a mixed race my father from Thailand and my mother from Ghana but I moved to my mother now in Ghana since my father died in a car accident and lost him life." Just waiting for the, "I'm in need of money... " message.
A lot more sophisticated than emails from Nigerian jungle Lords saying they want us to help them with sharing $100,000,000 worth of locked funds in an offshore bank account.

Date of experience: November 13, 2018
New Jersey
1 review
4 helpful votes
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This site needs to be removed! Total scam. My friend died and they were sending sexual messages from her account longggg after she died. They need to be investigated and arrested!

Date of experience: October 1, 2018

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Paris, TN, United States
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