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CT Bids

1.4

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CT Bids Reviews Summary

service
55
value
53
shipping
38
returns
23
quality
44

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Georgia
1 review
1 helpful vote
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Not as advertised
January 10, 2026

Purchased a 14k necklace from Dothan Ala franchise advertised as 14k necklace weighing 1 oz. Had it tested and it's 84 percent copper. Now franchise owner will not answer me and CTbids help is useless.

Date of experience: December 26, 2025
Wisconsin
1 review
1 helpful vote
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Stole $300 and ghosted me
December 29, 2025

Won an auction I was excited about. They took my money, and never reached out to ship the item. After reaching out several dozen times, the franchise NEVER responded but kept my money. Just Thieves, don't buy from them!

Date of experience: October 25, 2025
Arizona
1 review
1 helpful vote
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The owner of Ctbids North Gilbert, Arizona sold my jewelry online and has never paid me for it. Three different sales she spread it out over mixed with other clients items has refused to pay me and also kept a bag of silver jewelry that she has not returned to me. She took my bag of silver, stuffed it in her backpack, and has never given it back to me as I have asked on numerous occasions. These are just a few of the items I'm referring to.

+13
Date of experience: October 29, 2025
Oklahoma
1 review
1 helpful vote
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This company is linked to the Estate company caring transitions my mother passed and she had a three bedroom house with many beautiful vintage solid wood items. Lots of collectibles lots of brand new furniture all in very good condition and complete bedroom sets sold at auction for local pick up for less than 2 to 3 dollars yes you heard me right bedroom suit sold for 2 to 3 dollars that included mattresses comforter sheets everything so many amazing items went for literally less than you would buy a piece of junk and a garage sale. I cannot ever recommend this company ever. I can see why their reviews are absolutely terrible. Do not use them as a piece of junk and a garage sale. I cannot ever recommend this company ever. I can see why they're reviews are absolutely terrible. Do not use them as a seller. I can't speak for using them as a buyer but as a seller > RUN!

Date of experience: September 19, 2025
Texas
1 review
1 helpful vote
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Nancy "Karen" Beaman, chose to be rulesy and semi insult me by not believing my truth of how things transpired to me not owing a $25 re-I statement fee. My people let me start by saying the items offered are great, but dealing with unprofessional s$#*!s like the Nancy(Karens) of the greater Houston area is tiresome. My story begins early 2024. I bid on and won a pair of gorgeous tall lamps. Unfortunately my address for my cc is. Rd. And not road and this difference, I was explained led to their internal system rejecting my payment. I was emailed the address to pick up my lamps and when I showed up I was told I couldn't buy them they were no longer available for sale. Then I was told my cc didn't go through and they couldn't update there and then to call Monday. I bought many things at the estate sale that day but not my lamps. Then Monday I called and called and left many voicemails and no one ever replied and for the following years I would email random caring transition cities who would send the Houston messages and until this year a nice guy who sounded like maybe he could help me, but then, Karen interview, I mean, Nancy… saying she was who processed my cc…… well she didn't send many emails or they went to spam but in the end I did a lot jumped through many hoops, didn't get my lamps and am not responsible for $25 fee for reinstatement for such negative service. DO NOT DO BUSINESS WITH NANCY OR CARING TRANSITIONS THEY ARE RACIST AND UNFAIR! KEEP YOUR DIGNITY DON'T BOTHER WITH LOW LIFES.

Date of experience: June 1, 2025
Maine
2 reviews
16 helpful votes
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My Experiences...
April 27, 2025

I would be a regular customer, but I am done now after about two months of nothing but what I see as unfair practices by CT Bids. This is my humble opinion, of course. Today was the final straw... The purchase? Several small items, in both price & size, as they were jewelry. The sales/purchase invoice was $95.89, including CT's 18% buyers fee, which they took instantly at auction end. Literally when an auction closes, they take their money seconds later. The shipping invoice comes later - whenever, really - because they already have your money. Now they need to fleece you for more. For this purchase, the shipping invoice arrived today for $76.93. It read: "Box $5.00. Shipping/handling $71.93." You can do the math. $95 with $77 shipping. Terrible. How long does it take to put 4 pieces of jewelry in a box and print a label? It takes me maybe 10 minutes, even if I take a bathroom break. I have owned my company for over 30 years and know that these items did not cost more than $15 in shipping cost & insurance with any US carrier. CT charges whatever they want for shipping and you are stuck with no recourse, except to forfeit your purchase. The overcharging & gouging are the very definition of extortion - forcing an extraordinary unfair payment from someone - a payment that is way more than a person expected to pay on an item you already paid for weeks earlier. On top of that, then CT takes as long as they want to send your package after both payments. Lord knows when I will get these items. I should have been more cautious myself as one of my first purchases in March, under the exact circumstances has not been received. It was one $35 item with $30 shipping. I made 41 purchases with CT over the last 8 weeks and have been waiting weeks for shipping invoices, which I know will gouge me. I have only received 19 of the 41 purchases. In being forthright, some of those were shipped with better pricing, but still overall still not fair. BUYER BEWARE! Think about this... If this is how they take care of their customers who they should want to keep, perhaps you should not trust them to be "caring" and honest toward you and your vulnerable family members. Thank you.

Date of experience: April 27, 2025
Alabama
1 review
7 helpful votes
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Worst Customer Service
February 14, 2025

At first. I thought this would be convenient way to purchase estate sale items for decent prices. Boy was I wrong. It might be okay if you could drive to pick up the items, but NEVER ship them! Between the handing charges (just to have them take the items to the shipping company or post office) have exceeded $100, then you pay for outrageous shipping fees! I made the mistake of questioning the handling fees and received numerous nasty emails from upper management (especially Theresa Murphy). There is NO CUSTOMER SERVICE! In my opinion no one should use this company! There are much better options out there! Save yourself the headache!

Date of experience: February 3, 2025
Mississippi
1 review
4 helpful votes
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Shipping is unfair
February 5, 2025

They are super high on shipping. Its absolutely ridiculous and im thinking of stop buying from them because of this one problem that they will not be reasonable on. I ship all the time and it cost me $5-10 maybe! They have a flat rate of $20-$30 and it will arrived (3 weeks later...thats another problem) and it arrives in a padded mailer with cheap bubble wrap for the padding. I mean I know that didnt cost $20! They are making a killing off Shipping

Date of experience: February 4, 2025
Australia
1 review
3 helpful votes
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I purchased several purses in an auction which cost about $26 but the shipping I was going to be charged was $82. This is quite a profit for CT BIDS DENTON COLLIN COUNTY.

Date of experience: January 20, 2025
California
1 review
5 helpful votes
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CT BIDS USING MISLEADING RULES IN THEIR AUCTIONS. THEY INFLATE SHIPPING AND HANDLING CHARGES TO RECOUP AUCTION PROFIT LOSSES. CT BIDS USES UNFAIR BUSINESS PRACTICES KEEPING WON ITEMS AND PAYMENTS. WINNERS ARE BLIND SIDED BY INFLATED SHIPPING COSTS WHICH ARE OFTEN 2 OR 3 TIMES WHAT A PERSON WOULD PAY, SHIPPING THE ITEM THEMSELVES. WON ITEMS BECOME UNATAINABLE DUE TO INFLATED SHIPPING AND HANDELING COSTS, BUT WINNERS HAVE NO RECOURSE. CT BIDS ARE NOT WILLING TO WORK WITH THE WINNERS TO FIND MORE AFFORDABLE SHIPPING SOLUTIONS. THEREFORE, WHEN SHIPPING ISNT PAID IN FULL IN A CERTAIN TIME FRAME THEY GIVE THEMSELVES THE RIGHT TO KEEP ALL WON ITEMS AND ALL PRE-CHARGED PAYMENTS WITH NO FURTHER COMMUNICATION.

Date of experience: January 20, 2025

Overcharge for shipping
November 27, 2024
Previous review

Wanted to charge me 140.00 to ship a 12" x 12" mirror to me. Ive paid 1/3 of that for large packages from Germany 2 day shipping. I dont know if all the vendors are like that but reading the reviews Im thinking maybe it is all the auction houses. Beware!

Date of experience: November 25, 2024
Minnesota
1 review
0 helpful votes
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Monedas
October 28, 2024

Subasta Monroe California Margo Gonzalez.En agosto 2024 gane monedas y dos mese después no las enviaron.Hice un reclamo a mi banco.Margo Gonzalez no contesta por teléfono tampoco emails.Por medio de Postal Annex me informa el Margo Gonzalez lo siguiente: regale tus monedas. Esto viola las normas de una subasta Una vez pagados son tuyos.Son artículos personas envejientes y el comprador confía en Ctbids.Pido se investigue este incidente tanto por el gobierno que otorga la licencias como la Organización Ctbids.Fue ilegal viola las normas de una subasta y tiene ventajas comparado con el cliente de ver el valor online. No confío en estas organización ni tampoco en Margo Gonzales. Las personas mayores que confían en este tipo,. Tengo evidencia de todo lo aquí escrito. Mi opinión personal es una estafa.Desacredita la compania. No compres monedas con Margo Gonzales por qué luego te dice oops pagaste pero las regale.

Date of experience: October 27, 2024
California
1 review
6 helpful votes
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I have been an avid buyer on this site for several years, spending over $100,000. While I initially accepted the high shipping costs and delays because I could still turn a profit, my experience has become increasingly frustrating.

The franchise owners often seem disinterested in providing a positive buyer experience. Many are real estate agents more focused on clearing houses for listings than on customer service. Unfortunately, this lack of care extends to how they treat buyers, who often feel undervalued.

I have faced threats of being removed from the site for not paying shipping invoices immediately, despite the frequent delays in receiving those invoices. When I inquired about using my own shipping labels or arranging my own shipping, the response was always a firm "no," often with an unhelpful reference to the terms of service.

Despite my efforts to endure these issues in the hopes of profitability, the combination of high fees, outrageous shipping costs, and overall disregard for buyers has led me to take my business elsewhere. I now source from places that respect their customers and recognize the role we play in keeping their businesses afloat.

If you choose to shop here, be aware of these challenges from someone with extensive experience on your site.

Date of experience: October 11, 2024
Delaware
2 reviews
12 helpful votes
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Olivia from Omaha wanted to charge me $942 in shipping for dolls and doll clothes that I paid $264. She and Joe were very nasty and threatening. I know shipping is expensive but $942 is obscene. Caring Transitions main office didn't care though. Be careful if you want her to ship you something.

Date of experience: August 7, 2024
Massachusetts
1 review
3 helpful votes
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Recently, I was the winning bidder for some high end audio equipment in an online auction conducted by Favaro Auctioneers how after the sale the owner, Keith Favaro refused to take my money and ship the items to me. Because of the high resale value of the items I purchased, I suspect that he either took the items and sold them himself or sold them to someone post-auction for more money. Either way he is a crook. BEWARE

Date of experience: May 5, 2024
South Carolina
1 review
0 helpful votes
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I often bid on CT bids in Charleston South Carolina. I have had nothing but great experience with them. Items are always as described and sometimes they are even boxed up and ready to go when my husband picks up.

Date of experience: March 6, 2024
California
1 review
2 helpful votes
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FALSE ADVERTISING …
50 Chevy Fleetline advertised as;
1.) FALSE: Rebuilt engine 6-months ago, less than 20 hours on new engine.
FACT: Engine has worn out distributor, cam & valve train issues … but has NOT been rebuilt
2.) FALSE: New paint within 3-months.
FACT: My friend painted his car almost 3 yrs ago.
3.) FALSE: New throttle, pressure plate, clutch, throw out bearing.
FACT: throttle & clutch have only been adjusted.

Also NOT new, Fenton exhaust, it was on the car when he bought it, I was there when he bought the car. Johnny did replace the brakes & new wheel cylinders.
The owner was a friend & neighbor for over 36 years before his passing and would be appalled to know CTBIDS is lying to inflate its value!
They also have coworkers bid on items to run up the price.

Date of experience: March 2, 2024
Texas
1 review
2 helpful votes
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Better auction sites.
February 21, 2024

Not happy with my purchases or the service provided at pick up. Auction lot had one photo of several items. No description, no condition of items in the lot. Several of the dishes are chipped or cracked. Why not mention that in your listing, or take photos of the chips? One dish in particular pictured had the chips turned to the back in the photo. If things are damaged you need to let people know. Pick up was hectic to say the least. There should have only been four people at pick up, but everyone came at once instead of their scheduled time. Then she slapped the ticket on the table with a pen, didn't tell me where to sign or what I was signing. I asked how I was supposed to get out and she barked one second. And slapped a peice of tape with a number on it. I said ok, so I put this in the key pad? Yes. I said ok, well that car is blocking the drive, so how do I get out. OH well I guess you wait. OK, what about you ask the car to move over and park where you asked people to park in the email...you know you asked people not to block the drive...but hey I'll just sit here and wait to miss thang to move.

Date of experience: February 21, 2024
Arkansas
1 review
1 helpful vote
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NOT GOOD
January 31, 2024

Do not buy from Moore Ok. The lady's last name is Gonzolas. She said they charge 15 dollars to pick up the item. My item was kitchen spatulas etc. Outrageous. I cancelled my item and she said she would give me half of my bid $ back but have not heard from her. I think I should get it all back. So they charge 15$ per pickup per person...wow. CTBIDS OKLAHOMA MOORE

Date of experience: January 30, 2024
Washington
1 review
1 helpful vote
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Ctbids rip off customers
January 23, 2024

This is a horrible place for you to go for your loved ones estate. They are liars and destroy your things. Use someone else's for your own good.

Date of experience: January 23, 2024
Oregon
3 reviews
19 helpful votes
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So NOT good!
December 29, 2023

Not a trustworthy site or bidders. When I picked up in Milwaukee my door handle was broken by somebody while I was inside. I called and spoke to Kim and asked if she had cameras. No! She then mentioned there's a bike trail right next to the building! How damn convenient! The door handle will cost me way more than what I picked up. Waste of time, energy and money.

Date of experience: December 29, 2023