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CrystalKayakReviews 31

4.4

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CrystalKayak Reviews Summary

CrystalKayak has a rating of 4.4 stars from 31 reviews, indicating that most customers are generally satisfied with their purchases. CrystalKayak ranks 6th among Boats sites.

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197 reviews

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Oregon
1 review
0 helpful votes
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Great folks
October 3, 2024

Good experience. Ordered a replacement cover. THis one is cheaper fabric and no straps to hold it in place.

Date of experience: October 3, 2024
Florida
1 review
0 helpful votes
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"Great"
December 21, 2023

From ordering to delivery the staff was outstanding to deal with.

Date of experience: December 21, 2023
Kevin M.
0 reviews
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I thought shipping costs we a little excessive
October 9, 2020

I thought shipping costs we a little excessive.

Date of experience: October 9, 2020
Edward W.
0 reviews
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Very easy to deal with
October 1, 2020

Very easy to deal with. Clea

Date of experience: October 1, 2020
Luz R.
0 reviews
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It was easier to order
October 1, 2020

It was easier to order.

Date of experience: October 1, 2020
CassieAnne L.
0 reviews
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The experience was amazing!
July 15, 2020

The experience was amazing! Especially the customer service

Date of experience: July 14, 2020
Ron T.
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Very efficient and accurate
June 4, 2020

Very efficient and accurate

Date of experience: June 4, 2020
Vance M.
0 reviews
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Great Experience!
June 2, 2020

Great Experience!

Date of experience: June 2, 2020
Susan M.
0 reviews
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I love my kayak
May 26, 2020

I love my kayak - cannot wait to get on the water.

Date of experience: May 26, 2020
Jason B.
0 reviews
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Everything went smooth
February 22, 2020

Everything went smooth. We actually received the kayak before we got the shipper email

Date of experience: February 22, 2020
Jess C.
0 reviews
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Great!
January 16, 2020

Great!

Date of experience: January 16, 2020
Daniella H.
0 reviews
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Staff was very nice and informative
January 1, 2020

Staff was very nice and informative. Easy ordering processes and shipping.

Date of experience: December 31, 2019
David R.
0 reviews
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Stacey was great, helped answer all questions in a timely manner and made sure the whole process ran smoothly.

Date of experience: December 20, 2019
Lauren S.
0 reviews
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Great product and customer service!
October 21, 2019

Great product and customer service! We received this as a gift from our wedding registry and the delivery was very easy to set up!

Date of experience: October 21, 2019
Mark D.
0 reviews
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Ok
August 13, 2019

Ok

Date of experience: August 13, 2019
Nicola M.
0 reviews
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Shopping experience was Easy and Hassle free
June 18, 2019

Shopping experience was Easy and Hassle free.

Date of experience: June 18, 2019
Kate B.
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The shipping was very fast
June 15, 2019

The shipping was very fast

Date of experience: June 15, 2019
Gregory L.
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Quality services...
June 2, 2019

Quality services...

Date of experience: June 2, 2019
Nicola M.
0 reviews
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Customer Services was awesome!
May 2, 2019

Customer Services was awesome!

Date of experience: May 1, 2019
Phoebe N.
0 reviews
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I always appreciate customer service at Crystal. We're sad the lexan skegs are going away and it means we'll have to buy replacement skegs from Amazon because the standard ones are too easily broken. I've even had one fall off during a kayak trip. Also, please look into selling a 'deluxe' kayak seat. One with a thicker padding for your bottom. These things will keep me ordering for Crystal rather than going elsewhere.

Date of experience: April 17, 2019