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The company's reputation is significantly marred by consistent customer dissatisfaction, particularly regarding product quality and customer service. Customers frequently report long shipping delays and receiving items that do not match the advertised descriptions, often highlighting poor material and sizing issues. Additionally, return processes are fraught with challenges, as many customers experience refusal of refunds or minimal compensation offers, leading to feelings of being scammed. Overall, the feedback reflects a pervasive sentiment of frustration and disappointment, indicating a critical need for the company to improve its product quality and customer support practices.
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I ordered three items last July, 2019 that all turned out to be way too big and I returned them and here it is February 29th, 2020 and they claim they didn't receive them. BOGUS! I have the tracking information. DO NOT EVER BUY ANYTHING FROM CRISDRESS! I have wrote them several zillion times asking for a refund for the items I returned and shipped back to them and they do not respond nor have they credited me.
I purchased several items this summer from Crisdress. I returned two of the items, and STILL HAVE NOT received my refund. I emailed them the proof of the return, and still no refund. They just keep telling me that they have not received it.
DO NOT EVER BY ANY MEANS ORDER ANYTHING FROM THIS SCAM OF A COMPANY
I ordered 5 items and returned 4, they promised they would refund my money if I returned my items which I did at a cost to myself of £20! They have had my returned since 15th October as I tracked my ordered via royal mail and I have still not received a refund. I have emailed them 5 times in the last three weeks and have not heard a thing! I've clearly been scammed and am FURIOUS... please DO NOT USE CASIDRESS they have not legit and there clothes are rubbish!
I order sneakers and they ran way too small
And the color was not the same as in picture. Trying to get refund but have my doubts.
I ordered five items. They do not fit and are poor quality AND it's impossible to return. I spent over $180 on several sweaters and tops... theu offered me a measly $15 dollars. No returned label as shipping would have to be on be and that was outrageous!,,
Fabric was thin and colors were off. Requested a return but based on all the reviews won't hold my breath!
The charge came across my account under Crisdress however the name on instagram is Dailygirlm. Do not order from this company, the clothes are not quality and getting a refund has been all but impossible. All the reviews on the site where 5 stars which should have been my first clue.
And its Casidress... The products seems quite nice, but two of the tops shown in their photos are advertised as circle necks and shown with the girls wearing them off the shoulder, one cream with the word blonde on it, the other navy with slogan Love Peace Begins. There is not a cat in hells chance that anyone could wear these off the shoulder, they are far too small and tight to do this. Literally a ten year old just tried both tops on, and they could slip one side down the shoulder, thats how tight they are.
A blatant attempt at false advertising, and now given the complaints above, its evident this company is based in China, no wonder they've made the necks large enough for a ten year old to actually wear them off the shoulder, they have no realistic idea about sizing. DO NOT BOTHER purchasing from this company, what a joke, i wont waste my time contacting them either, given everyone elses comments. WHAT A JOKE, i think i saw this advert on instagram or facebook i will be contacting them in due course. Off the shoulder tops by ar**.
They changed their name and if you comment on Facebook they block you. Crap clothes and no refund ~ I even paid $30 to ship back to China and nothing. Total scam!
Same as everyone else's story, crappy clothes that could fit a toddler, refusal to refund. I disputed with BofA but it didn't help. I felt like a total idiot being scammed.
Terrible product and returns. The quality is horrible and the sizing is way off. I paid international shipping to return the items for "full refund" an they would not refund my purchase as they claimed I had worn the items. This is false as they items did not fit. Do not buy anything from them! Order #*******
I can't even call this a company - I have never in my life seen anything like them - I had the same experience as all the others that have written reviews - took 10 weeks to receive my order that total $150 - the items were not worth $10 - contacted them to return and they told me they don't make much profit - could I just keep that items and give away to my friends or sell for cheap - and they offered me $10 and a discount on another order! They are out of China, but everything shows up as California. I am disputing the charge - DO NOT ORDER FROM THEM
This is false advertising, pretending to be a company in the US but really in China. The three items I ordered which I finally got after about 8 weeks. The items were no way adult sizes and the quality was so so poor. I was told that it was to expensive for me to return the items, they would give me $9.00 for my $100.00 order? Also that they would give me 15% on my next order! Do not ever order from this company because you will be so disappointed and will never get your money back. WHAT A JOKE!
I ordered fom Crisdress received my order... terrible clothes! I tried to return and they actually suggested to me to sell the items on my own to someone else! What a joke i probably cant even give them away!
I bought $280 worth of clothing from here. I know... stupid. It took 7 weeks to get here. I did not like one single item. I'm trying to return it all. Nope. Best they can do so far is credit me $27. Wait! What?!?! I'm going to keep fighting. If I could give no I would!
I ordered a dress, jumpsuit, and shirt. The dress was made out of paper towels and would be lucky to fit a toddlers thigh. The jumpsuit has rips everywhere and the seam was busted. The shirt came with a huge stain right on the front! To top it off, when I went to return all 3 items because their website promises easy returns, they wouldn't let me! They said word for word "our profit is too low to allow you to return". A company can't be run without customers, so you might want to think of them before your profit! I wish I could give them 0 starts. Do not waste your money.
I ordered 4 items, only 1 of them actually looked and felt like the photo and description. Not only that but it took 30+ days to arrive. After receiving the products and realizing how terribly made they were, I emailed the company (as stated on the return process on their site) and they barely agreed to accept my returns but now have denied receiving my USPS package to China 35 days after I sent them. Don't waste your time or money!
I ordered two items for $62. They arrived 25 work days after I ordered, even though they said they would arrive 8-15 days. When they finally arrived, the contents inside the package were soaking wet and smelled of mildew. When I contacted customer service they said "plz don't worry" and that the smell was "dyestuff". They offered me $6 to keep the items, explaining that there was little profit in it for them, since they are located in China. I was offered to ship back, but I'd have to pay the entire shipping cost. When I explained that the reason I didn't want it was because of their poor shipping process and the items arriving mildewy and wet, that didn't change anything. Then they have the audacity to offer 15% off my next order- like I would ever order from them again. Do not order anything from Crisdress- worst experience ever.
They claim returns are possible but will not accept them
They offered me $10 on a $76.50 order
BAD business and false advertising
Company is in China not US
DO NOT order!
I ordered 3 dresses, when they arrived they were bad material with no stretch and defiantly not worth the price! Once I open the package and knew I wanted to return I sent an email stating this to them. I sent from 2 different email addresses of mine to get the quickest response. They replied with the same generic automatic message, asking if I could kindly keep them and not ask for my money back. They explain it is to much of a hassle to return and thanks for under standing!? Are you kidding me! I replied NO this is not excepted and completely unprofessional! They replied offering me $9 to keep the dresses! I paid $100 for my order. DO NOT PURCHASE FROM THIS COMPANY! Sad thing is they advertise on Instagram and Facebook, shame on these websites for allowing this!
Answer: Facebook thought clothes were cute they are horrible quality and don't fit
Answer: They are terrible, have been trying to get a response from them since I returned my items and I have not heard anything!
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