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Creative Safety Supply Reviews Summary
The company enjoys a strong reputation for product quality and reliability, with customers frequently praising the ease of ordering, prompt delivery, and the effectiveness of their products. Many reviews highlight the excellent customer service, noting responsive support and proactive issue resolution. However, some customers express concerns about higher pricing and proprietary materials, which can limit options for purchasing supplies. Overall, the feedback reflects a positive sentiment towards the company's offerings, with a strong emphasis on customer satisfaction and a commitment to addressing any issues that arise.
This summary is generated by AI, based on text from customer reviews
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For this order, the wrong tape was ordered. I sent back the order and placed a new one. I am hoping the return of the old order goes smoothly. I think the free standard shipping should have a shorter delivery date. It takes too long to get the products and for how much we spend on the tape the shipping should be free but faster. Otherwise coupons need to be sent out for incentives. I also think we shouldn't have had to pay for the shipping to return the incorrect order. That should be an expense to creative safety supply.
Working with the people at Creative Safety Supply(Adam)is great he is very helpful. We just purchased the LabelTac 4 Pro for our plant. It is very useful in marking pipes and machines to help with the "Standard Work" that we are introducing here. We have a large temp force, the LabelTac 4 will help us out on the labeling of parts and equipment.
The last time I ordered something I had a special request of safety "Flip flop" footsteps to go thru our warehouse. I had an idea, a piece of clip art, and a color for them to work with. I had a drawing within 6 hours, and a sample of the product in the shape and color that I reqeusted within one week. I was very impressed with the speed and ability to make it happen in such a short time. The price and turnaround time were great! I have worked with Adam Jones over the phone and thru emails. He is very friendly, quick and efficient. I would suggest this company to anyone or company with these kind of needs.
I am not the most tech savvy individual so it's great that Creative Safety Supply offers technical support over the phone. It's so much easier when I have a professional giving me step by step directions to solve the problem. Chris Collard is always who I call for support and he's always eager to help me. Thanks so much Chris and Creative Safety Supply!
Great shopping experience.
Order was shipped quickly and accurate upon reciept.
They are very quick and helpful to get the assistance and information you need to make a purchase and get the details on the product you need for your specific application.
Working under time constraints, the pre-cut shadows gave our shadow boards and used point hand tool locations a very professional look in a minimal amount of time.
Your customer support is excellent, Eric Ferris was very helpful and professional. Eric followed up with my inquiry and answered all my questions. You shopping cart is well designed and easy to use which made my buying experience problem free. I also received my product on time and was up and printing the same day. I work for a small company that sells products to homeowners and contractors. So, I know how important the buying experience is. And, you guys did a great job. I look forward to my next purchase.
I was very happy with my salesperson Kihep. He was pleasant and enthusiastic in his desire to help me and make a sale.
We are only starting to use Creative Safety Supply so it is very difficult to assess but so far we like what we see. The big test will be the use of the label machine we just purchased.
Kihep was able to direct me to the products best suited for my applications. With the friendly customer service displayed and the low cost of their quality products, it makes it very hard to shop anywhere else.
Service was excellent. My shipment got lost and I communicated this issue with the customer service and I had a replacement on my merchandise very fast.
Fast service great Product will use again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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