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Covers & All Australia Reviews Summary
Covers & All Australia has a rating of 4.3 stars from 6,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Australia most frequently mention good quality, customer service and fast delivery. Covers & All Australia ranks 6th among Home Decor sites.
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Fantastic quality product, the whole experience was so easy and the cheapest I could find anywhere, especially considering the quality.
The company were pleasant to deal with.
My cover is weatherproof this will stop any rusting and gives me peace of mind.
Every effort was made to get measurements correct.
Hey Barbara! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Delivery was expeditious and produced is excellent. I will order more covers
Hey Diana! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered a white cover expecting white zips. There was nowhere to choose zip colour or thread colour or any option for anything of that sort. So when it arrived with black zips I asked for it to be changed to white zips. They advised it should have been requested on the special requests! What a joke. They wouldn't replace it unless I paid again! They offered a 30% discount but what am I going to do with multiples of the same thing and paying twice for the product I wanted! They have no empathy or care for their customers and it shows with this outcome. Avoid like the plague.
The cover looks terrible as I'm sure you'll agree.
Hello Stuart, we're sorry for the inconvenience caused. The product was manufactured following our standard process, and we’ve shared reference images of all tie-downs, which clearly show them in black. That said, your feedback is important to us, and we’ll certainly take it into consideration to improve the customer experience. Our team will also be reaching out to you directly to address your concerns.
The tv cover came in a speedy manner and was very easy to put on my outdoor tv
Hey Mark! Thank you for your kind words! We're delighted to hear that your TV cover arrived quickly and was easy to install on your outdoor TV. It's great to know you're happy with both the value and convenience. We truly appreciate your support and look forward to serving you again in the future!
A number of messages received requiring me to check measurements, to clarify the photos I sent and to look at the mock up of my cushions. The staff were always courteous, pleasant and helpful. Very pleased with my purchase experience.
Thank you, Elizabeth, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great cover. Tried 3 from Amazon which I had to return. Thats why I bought from Coverall
Hey Peter! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Matt! We are delighted to hear that you are pleased with our product, service, delivery and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We are very pleased to confirm that the whole process of buying the cover was a complete success. Not only the design and quality of the cover, including the ability to communicate with the sales team regarding the technical details was a breeze. Well done team.
Hey Ros! Thank you so much for your kind words! We’re thrilled to hear that the entire process, from design to delivery. It was a complete success and that you found our workmanship to be top-notch. Our team takes great pride in providing clear communication and high-quality products, so it’s wonderful to know we made the experience a breeze for you. We truly appreciate your support and look forward to assisting you with future projects.
From the start the sales team contacted us to ensure that the measurements we provided were accurate ( the manufacturer's specifications and photos are most important) the materials used also high quality.
My experience was great. The designers asked me to review and double check the measurements of my grill about 8 times. Each time they picked up and corrected small errors I had made. The end result was perfect. I'm very happy with my cover. I bought it in the cream beige version and it blends very well with the outside area as compared with a big black cover. Highly recommended.
Hello! Thank you so much for sharing your positive experience! We’re delighted to hear that our design team’s attention to detail helped ensure the perfect fit for your grill cover. It’s wonderful that the cream beige color blends beautifully with your outdoor area. Your recommendation means a lot to us, and we’re here whenever you need assistance in the future.
... and great products! Very happy with Covers & All responses to questions during the ordering and designing process resulting in a perfect customised product.
Hey Brigid! Thank you for your kind words! We’re thrilled to hear that you’re happy with both our service and products. It’s great to know that our team was able to support you throughout the ordering and design process, helping to create the perfect custom product for your needs. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. If there's anything you need in the future, we’re here to help!
After placing the order Covers and All were emailing instructions for measuring and they were very easy to contact and understand instructions. Very good company to work with.
Hey Sheree! Thank you for taking the time to share your experience with us! We're so pleased to hear that you found the measuring instructions clear and that our team was easy to reach and communicate with. It's wonderful to know the process felt smooth and supportive from your end, especially after placing an order for your outdoor armchairs and small table. We truly appreciate your kind words and are grateful for the opportunity to work with you. If you ever need assistance again, feel free to connect.
Covers & All contacted me three times to ensure measurements were correct and I was happy with the design. All good in the end with cover fitting well. It rained immediately after they arrived and they did the job, showed that they are waterproof.
Hey Martin! Thank you for sharing your experience with us. We're delighted to hear that you're pleased with the quality and design of your cover. It's great to know that our team’s efforts to confirm your measurements and design details helped ensure a perfect fit. We’re also thrilled to hear that the cover held up well during the rain and proved to be waterproof as intended. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you.
Took a chance and ordered from a web site I had never heard of to get my customer umbrella shades. Worked out really well and shades fit perfectly.
Hey Vivanae! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very happy with the quality, order came on time. I will be ordering again
Hey Merrilyn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product and made to order in a very timely manner. Fitted my sauna perfectly and matched the description given. Made from a very robust material and feels like it will last a long time.
Great job
Hey Tony! Thank you for your kind words! We're thrilled to hear that the custom outdoor sauna cover met your expectations and fit perfectly. It's great to know the material quality and craftsmanship stood out and that it arrived in a timely manner. Your satisfaction is what we strive for, and feedback like yours lets us know we're on the right track. We truly appreciate your support and look forward to helping with any future cover needs.
Could not have been any more happier with both the custom service, design, product experience. The delivery left a sour taste
Hi Vasilios! Thank you so much for your kind words about our service, design, and product. We’re very sorry to hear that the delivery experience didn’t meet expectations. Your feedback is valuable, and we’ll be sharing it with our shipping partners to improve the overall experience. If there’s anything we can assist you with, please don’t hesitate to reach out. We’re always here to help!
Hey Adam! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very happy with the material quality. The website was easy to navigate.
Hey Gavin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Not doing well with first order We order custom cover with storage cover bag.
But only custom coven which arrived
Hello! Thank you for reaching out, and we’re truly sorry for the inconvenience caused with your first order. We understand how important it is to receive everything as expected, and we appreciate your patience. We’ve already processed a reshipment for your missing storage bag, and we’re happy to inform you that it has reached your local FedEx facility and will be delivered to you very soon. At Covers & All, we’re committed to getting things right and ensuring our customers are completely satisfied even when things don’t go perfectly the first time. We hope the custom cover meets your expectations and that the storage bag will complete your order just as intended. Thank you again for giving us the opportunity to make it right.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Steph! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!